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Bachelor of Hospitality Management

Degree:
Bachelor of Hospitality Management

Degree title:
Bachelor of Hospitality Management

Credits:
210 ects

Name of the Degree Programme

Degree Programme in Food and Hospitality

Field of study

Services
The classification of the educational field is based on the international ISCED classification used by the Ministry of Education and Culture.

Specialisations

Optional studies are organized in either Developing Food Services, Well-being and health from food or Tourism and experience services.

Qualification awarded

Bachelor of Hospitality Management

Level of qualification

The degree programme leads to a higher education degree which is a first cycle Bachelor-level degree in the European Higher Education Area (EHEA). According to the eight-level classification of the European Qualifications Framework (EQF) and National Qualifications Framework (NQF), the degree represents level 6.
The description of the level of the Degree is included in the Statute, at
http://www.finlex.fi/fi/laki/alkup/2017/20170120

Specific admission requirements

Eligibility for studies at a university of applied sciences is stipulated in the Universities of Applied Sciences Act 932/2014.
The selection criteria are specified in the data of the Degree Programme at www.opintopolku.fi and www.seamk.fi/haku
On the websites, application and instructions are in Finnish language for the degree programmes taught in Finnish.

Qualification requirements and regulations (incl. graduation requirements)

Please see the Degree Regulations of Seinäjoki University of Applied Sciences.

Examination regulations, assessment and grading

Please see the Degree Regulations of Seinäjoki University of Applied Sciences.
Link

Structure of the studies

In accordance with the Universities of Applied Sciences Act, the studies in the Degree Programme (210 ECTS) consist of basic studies, vocational studies, internships promoting professional skills, elective studies, and a final thesis. The extent of the annual studies is 60 ECTS.
The degree programme consists of:
- Basic studies
- Core competency studies in Food and Hospitality
- Optional studies and Elective studies
- Training
- Thesis

In the degree programme in Hospitality Management optional studies begin in the second study year.
For elective studies student can choose studies from SeAMK’s list of free-choice studies, but also e.g. optional studies in the own degree programme and courses offered in other degree programmes and on CampusOnline can be selected.

The thesis is 15 ECTS. It is intended to demonstrate the student's familiarity in his/her own profession through the chosen subject. Student chooses the topic of the thesis according to his/her interest, career plans and employment goals.

Students have the opportunity to include multidisciplinary, working life-oriented project studies in their personal curricula (SeAMKPro).

The curriculum includes five seams permeating through the studies and extending over them. They are based on SeAMK’s reports, studies and strategy, as well as on the national and international recommendations and regulations related to education provided by universities of applied sciences.
- The Information Search seam strengthens the student’s professional and field-specific information search skills throughout the studies.
- The Internationalization seam secures the improvement of the student’s international competencies during their studies.
- The studies corresponding to the Entrepreneurship seam help the student understand the central and growing role of entrepreneurship in society.
- The Sustainable Development seam makes the student aware of social responsibility and helps them understand the diversity of sustainable development as a working life skill.
- The seam of Career Guidance helps the student recognise their competencies and own strengths. It also includes working life knowledge, job search skills, and lifelong learning.

Learning outcomes

A Bachelor in Hospitality Management is a multi-skilled employee who works as a supervisor or in expert positions in various service organizations, food industry or as an independent entrepreneur. He/she is developing the field taking into account consumers’ needs as well as social and ecological responsibilities.

Profile of the programme

Studies in the Degree Programme in Hospitality Management are multidisciplinary based on natural sciences, business studies and behavioral sciences. Optional studies in the Degree Programme deepen the student's competence in the development of services and product development, skills in nutrition and food education and tourism and experience services. Optional studies start during the second study year.

After the first study year, student can combine manual skills and theory competence acquired in professional studies while working in the service industry. The emphasis is on the process of producing food services and related background skills

After the second study year student can manage and supervise work community in theory and practice. She/he skills also in management as well as managing the quality, processes and business evolve. The student starts the optional studies in accordance with his/her choice.

In the third and fourth study years, the main focus is on optional studies and advanced training. Student can plan and manage customer-oriented and economical services. Acquired knowledge and skills are applied and knowledge is deepen in the thesis.

The studies provide a strong theoretical and practical base for delivering services, managing and utilizing data generated by digital systems as well as customer skills and service design. The studies will focus on food safety, quality and process development, nutrition expertise required by food services and business expertise needed in the service sector. These studies will provide the capability to meet challenges in the service sector now and in the future. This requires product material and process knowledge as well as ability to use creative solutions.

Generic and subject specifc competences

Competencies are extensive knowledge entities, or combinations of the individual’s knowledge, skills, and attitudes. They describe qualifications, performance potential, and the ability to cope with professional duties.

Common/general competencies are fields of know-how common to different Degree Programmes, but their special characteristics and importance may vary between professions and work assignments. General competencies form the basis for professional activities, cooperation, and the development of expertise. According to Arene’s (Rectors' Conference of Finnish Universities of Applied Sciences) recommendations, general competencies include learning skills, ethical competence, cooperation skills, innovation skills, and internationalization skills. In addition to the above-mentioned competencies, entrepreneurial skills and quality management skills are emphasized in the degree studies of SeAMK as competencies common to all.

Degree programme-specific competencies form the basis for the development of the student’s professional expertise:
Degree programme-specific competencies form the basis for the development of the student’s professional expertise:
1. Service culture competence
- can apply hospitality as an essential value and success factor in service business
- can plan, produce and develop profitable and customer-oriented services
- can choose aesthetic and ethical solutions for service business (service products, facilities, operators and communications)
- can analyse customers and utilise customer understanding in service design

2. Service business and management competence
- can sell and develop service products in a customer-oriented and profitable way
- can model and apply service processes
- can apply strategic thinking in directing service business (business concepts, thinking models, ethicality in business)
- work in an entrepreneurial manner
- can lead themselves and work communities
- can take advantage of economic key ratios in business development
- can use suitable technology and digitalisation in service business)

3. Global understanding
- act responsibly
- act fruitfully in multicultural organisations
- can take advantage of predictive information in developing service business

Pedagogical approach and learning environment

In SeAMK emphasises the active role of students and their own experiences in their education, which helps them to understand what is being taught. The teacher acts as facilitator of the learning process.

Characteristics of learning:
1. Students set their own learning objectives, e.g. Personal Study Plan.
2. The information to be learned is connected to students' world of experiences, work and working environment.
3. Open communication between the students and teacher is nurtured to deepen the understanding of the information to be learned and to evaluate learning experiences.
4. The process of learning is emphasised in the studies, not merely objectives and contents.
5. Together with the teachers, students monitor and evaluate their own learning and the learning of their peers. Learning is systematically developed based on feedback. The feedback is discussed together with the students, and they lead the development of the learning situations.

Teaching involves the use of various topic-related, applied methods. The variety of teaching methods is used in the programmes to support students' professional development, readiness for the working world and professional expertise. Students attend lectures, engage in independent information acquisition, work in projects, work online, do practical assignments and exercises, and participate in co-operative learning

Specific arrangements for recognition of prior learning (RPL)

The RPL procedure means the identification and recognition of the student’s previously acquired learning. The student has the opportunity to apply for the recognition of their competencies if the competencies correspond to the learning goals of the Degree Programme. The identification process is closely connected with the preparation of the student’s personal curriculum and is updated during personal counselling discussions.
The identification and recognition practices are presented in the RPL Instruction of SeAMK. It specifies how recognition of competencies is applied for, how the application is processed, and how the student is informed of it. The instruction lists the RPL contact persons of each Degree Programme, who counsel students on matters related to the process.
In the assessment of prior learning, for example the following evidence is used:
– certificates on training programmes with similar content and other training programmes
– testimonials and further clarifications by an employer
– interviews of the student
– written and oral exams or reports
– functional or written assignments or other evidence
– presentations, portfolios
The final project/thesis and the Maturity Test cannot be submitted to the RPL procedure.
The student’s salaried work during their studies and the competencies achieved through it can be used in order to complete a course. This is referred to as employment-integrated learning, and it can also be related to voluntary work or hobbies. It is essential that the things learnt through working contribute to the attainment of the learning goals of the course. Learning achieved through employment-integrated learning can be verified, for instance, through skills demonstrations and assignments.
The head of the degree programme, student counsellor, and when necessary, the teacher of the course in question are responsible for RPL. Their task is to inform students of the recognition and assessment process, to discuss students' Personal Study Plan and to guide students in the demonstration of prior learning.

Work-based learning and work placements

The development of both practical and professional skills is important for employment. The degree includes two training courses i.e. Training (12 ECTS) in the first year and Advanced training (18 ECTS) in the third year. In the first year, there is also a course Food Service Production which is partly carried out at partners’ commercial kitchens.

The student’s salaried work during their studies and the competencies achieved through it can be used in order to complete a course. This is referred to as employment-integrated learning, and it can also be related to voluntary work or hobbies. It is essential that the things learnt through working contribute to the attainment of the learning goals of the course. Learning achieved through employment-integrated learning can be verified, for instance, through skills demonstrations and assignments.

Work-based learning and work placements

The development of both practical and professional skills is important for employment. The degree includes two training courses i.e. Training (12 ECTS) in the first year and Advanced training (18 ECTS) in the third year. In the first year, there is also a course Food Service Production which is partly carried out at partners’ commercial kitchens.

The student’s salaried work during their studies and the competencies achieved through it can be used in order to complete a course. This is referred to as employment-integrated learning, and it can also be related to voluntary work or hobbies. It is essential that the things learnt through working contribute to the attainment of the learning goals of the course. Learning achieved through employment-integrated learning can be verified, for instance, through skills demonstrations and assignments.

Work-based learning and work placements

The development of both practical and professional skills is important for employment. The degree includes two training courses i.e. Training (12 ECTS) in the first year and Advanced training (18 ECTS) in the third year. In the first year, there is also a course Food Service Production which is partly carried out at partners’ commercial kitchens.

The student’s salaried work during their studies and the competencies achieved through it can be used in order to complete a course. This is referred to as employment-integrated learning, and it can also be related to voluntary work or hobbies. It is essential that the things learnt through working contribute to the attainment of the learning goals of the course. Learning achieved through employment-integrated learning can be verified, for instance, through skills demonstrations and assignments.

Work-based learning and work placements

The development of both practical and professional skills is important for employment. The degree includes two training courses i.e. Training (12 ECTS) in the first year and Advanced training (18 ECTS) in the third year. In the first year, there is also a course Food Service Production which is partly carried out at partners’ commercial kitchens.

The student’s salaried work during their studies and the competencies achieved through it can be used in order to complete a course. This is referred to as employment-integrated learning, and it can also be related to voluntary work or hobbies. It is essential that the things learnt through working contribute to the attainment of the learning goals of the course. Learning achieved through employment-integrated learning can be verified, for instance, through skills demonstrations and assignments.

Occupational profiles

A Bachelor in Hospitality Management is a multi-skilled employee working as supervisor and in expert positions with business ideas in various food service organizations, the food industry and as an independent entrepreneur. He/she works with tasks requiring skills e.g. in service design, digitalization, international know-how, food education and communication. He/she is developing the field taking into account consumers’ needs as well as social and ecological responsibilities. The most common tasks are as supervisors and experts in restaurants, staff restaurants and public kitchens (e.g. schools and hospitals). In addition, companies hiring personnel within the tourism and experience industry are increasingly employing bachelors in hospitality management.

Typical positions are e.g. entitled supervisor, restaurant manager, food service manager, product developer, project expert/manager, customer/service manager and entrepreneur.

After completing language studies, students are able to communicate in target languages both orally and in writing in situations, to seek knowledge and to monitor development in the own profession/field.

Internationalization

Each student has the possibility to study in our international partners’ higher education institutions. This is also actively encouraged.

Students have the possibility to internationalisation at home e.g. trough the courses implemented in English, studying with exchange students and by participating in virtual internatiomal courses. The international and multicultural perspective and vision are centrally included in the study modules. International teaching materials are being used in the courses.

Access to further studies

After three years of work experience, the student will be eligible for further studies for a Master’s Degree in the field in question.

Graduation requirements

Please see the Degree Regulations of Seinäjoki University of Applied Sciences and instructions for graduates at Intra.

Mode of study

Studies are organized both as fulltime and as part-time.

Head of degree programme

Mr Jarmo Alarinta, puh. 040 830 2450, jarmo.alarinta(at)seamk.fi

Student counsellor

Mrs Eija Putula-Hautala, puh. 040 830 3953, eija.putula-hautala(at)seamk.fi

Coordination of Practical Training

Mrs Paula Juurakko, puh. 040 830 2293, paula.juurakko(at)seamk.fi

Coordination of international mobility

Mrs Tiina Välimäki, 040-830 4127, tiina.valimaki(at)seamk.fi, Coordinator, Outgoing student exchanges to Europe
Mrs Maria Loukola, 040-830 2240, maria.loukola(at)seamk.fi,Coordinator, Incoming and outgoing student exchanges outside Europe

Student services

Tel. +358 20 124 5055, studentservices@seamk.fi

Bachelor of Hospitality Management, Part-time studies

Bachelor of Hospitality Management, Part-time studies

Degree Programme in Hospitality Management, Part-time studies

Degree Programme in Food and Hospitality, Part-time studies

Enrollment

22.04.2024 - 04.09.2024

Timing

26.08.2024 - 13.10.2024

Credits

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Paula Juurakko
Student groups
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies

Objective

The student knows the specifics of service and service delivery. The student recognizes the customer's expectations and is able to choose a functional service situation as required. The student is able to apply the behaviors and culture required in working life and customer service and is able to operate in a multicultural operating environment. The student masters the basic skills of service and alcohol serving.

Content

- basics of customer service
- mainier and conduct culture
- different service systems
- basics of alcohol serving
- alcohol passport

Materials

Hemmi, M., Häkkinen, U., & Lahdenkauppi, M. (2008). Avec - Asiakaspalvelua ravintolassa. WSOY.
Määttälä, S., Nuutila, J,. & Saranpää, T. (2008). Juhlapalvelu - Suunnittela ja toteuta. WSOY.

Teaching methods

Lectures and assignments
Online exercises
Group work Mystery Chopping

Student workload

2 credits - 54 hours

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student understands characteristics of restaurant service, sales and customer behavior. The student understands both business and customer service etiquette. The student is aware of his or her own role as a service provider in a multicultural operating environment and identifies his or her own customer service capabilities. The student knows the basics of food service and alcohol serving.

Assessment criteria, good (3)

Students are able to classify specifics related to the production of services and customer behavior and are able to implement them in their activities. The student is able to take into account the working culture and customer service customs in his / her work. He is aware of his own role as a service provider in a multicultural operating environment and identifies his own customer service capabilities and is able to influence his own operations in the mentioned tasks. Student knows the basics of food service and alcohol serving well.

Assessment criteria, excellent (5)

The student is able to classify special features related to the provision of services and customer behavior and is able to apply them in his / her activities. The student is well aware of and takes into account the customary culture of working life and customer service in his / her work. He internalizes his / her responsible role as a service provider in a multicultural operating environment. The student knows the basic skills of serving and alcohol serving very well.

Assessment methods and criteria

Active participation, assignments

Enrollment

22.04.2024 - 04.09.2024

Timing

26.08.2024 - 18.12.2024

Credits

5 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Paula Juurakko
  • Merja Kyntäjä
Student groups
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies

Objective

The student knows the most essential sections of the food legislation for microbiology and the hygiene. He / she can present the general microbes of the food industry and their living conditions and can use the concepts of the microbiology. The student can design the safe and hygienic making of foods. He / she knows the risks which are related to foods.

Content

Grounds of the food hygiene and more essential laws, degrees and decisions pertaining to foodstuffs
Grounds for the cleaning
Microbe groups, their most important properties and living conditions
Working in the laboratory and handling of samples

Materials

Korkeala, H. (ed.). (2007). Elintarvikehygienia: ympäristöhygienia, elintarvike- ja ympäristötoksikologia. Helsinki. Elintarvikehygienia.
Hygieniaopas- Elintarvikehygienian perusteet. (2023). Ympäristökustannus Oy.
Rahkio, M., Suontamo, T., Virtalainen, T., Terimaa, S., Syyrakki, S., & Välikylä, T. (2013) Pintahygieniaopas - Opas suurtalouksien, elintarviketeollisuuden, elintarvikekaupan, elintarvikealan opetuksen ja terveydensuojelun käyttöön (7. p.). Suomen Ympäristö- ja Teveysalan Kustannus Oy.
Koskinen, M., Kakko, L. & Välikylä, T. (ed.). (2021). Keittiöiden siivous- ja hygieniaopas. Ympäristökustannus Oy.

Teaching methods

Lectures and laboratory work

Student workload

5 credits - 135 hours.

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student knows and controls the basic concepts of food hygiene and of microbiology and can adapt them in the solving of the usual problems. He / she knows the risks of food production. He acts responsibly, entrepreneurially and in accordance with food hygiene. The student is able to get information about the food legislation.

Assessment criteria, good (3)

The student knows and controls well the basic concepts of food hygiene and of microbiology and can adapt them in the solving of the usual problems. The Student knows and is able to take into account the risks inherent in professional kitchen activities. He acts responsibly, entrepreneurially and in accordance with food hygiene. The student is able to get information about the food legislation and can adapt them in his work.

Assessment criteria, excellent (5)

The student knows and controls excellent the basic concepts of food hygiene and of microbiology and are able to do them variously solving different problems. He / she knows, take into consideration and manage the risks in food production. He is able to act as an entrepreneur and take responsibility for his own actions and their consequences.

Assessment methods and criteria

Active participation, assignments, reports, exam.

Enrollment

22.04.2024 - 04.09.2024

Timing

26.08.2024 - 18.12.2024

Credits

7 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Sari Rimpelä
  • Leena Arjanne
Student groups
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies

Objective

Upon completion of the course, student
- Will be able to name and write elements and compounds, their chemical formulas and basic reaction equations in food chain.
- Is familiar with importance of chemical safetyness of raw material.
- Can interpret and to apply chemical theory of food chain chemistry in practice and in professional context.
- Has basic knowledge of digestion.
- Tells importance of nutrition recommendations for food services and public health.
- Can define Finn’s food use.
- Know how to calculate and analyze different meals’ nutritional value in Fineli.
- Can evaluate foods and meals based on their nutritional content.
- Will be able to familiarize and use professional literature.
- Solve applied problems.

Content

Circulation of nutrients in food chain
Main nutrients (proteins, carbonhydrates, fats) chemical composition, formula and behaviour in food chain
Chemistry of the most significant minerals and micronutrients in food chain
The basic concepts of water chemistry
pH, acidity and basicity , significance in food chain
Anatomy of digestion_ basics
Nutrition recommendations
Food use and nutrient intake in Finland
Fineli – nutrient calculation
Food and diet as a source of nutrients
Applied problems: chemistry in kitchen

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student knows and understands to a basic concepts and methods of chemistry in food chain , and is able to apply them to usual problems.

Assessment criteria, good (3)

The student is familiar with the concepts and methods of chemistry in food chain, and is able to apply them to different types of problems. The student is able to combine the accumulated knowledge and skills with previous experiences in the subject.

Assessment criteria, excellent (5)

The student is familiar with the concepts and methods of chemistry in food chain, and is able to apply them to a variety of different problems. The student has demonstrated creativity and innovation, and is able to find new meanings when applying what they have learned.

Enrollment

22.04.2024 - 04.09.2024

Timing

26.08.2024 - 18.12.2024

Credits

3 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
  • Bachelor of Engineering, Food Processing and Biotechnology
Teachers
  • Mari Heinonen
Student groups
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies

Objective

The student is able to communicate in English both orally and in writing in work-related communication situations. The student can discuss matters related to their field and workplace, and enhance their knowledge of the field using English-language articles and other source materials.

The student:
- Can introduce oneself, his/her education, and work experience.
- Handles job application situations.
- Can write work-related messages and cope with oral communication situations.
- Masters polite expressions and everyday speech situations.
- Is familiar with basic terminology in their field.

Content

- Introducing oneself and discussing studies
- Job searching
- Polite phrases and small talk
- Written and oral communication in the workplace, e.g., phone, email, counseling, presenting one's own field of expertise
- Professional texts in one's own field

Materials

Moodle -material
Supplementary reading: Engineer your English, Way to Go

Teaching methods

Oral and written exercises ( hybride), independent virtual studies in Moodle

Exam schedules

Written test
Oral tests (interview, presentation)

Completion alternatives

Identification of prior learning (oral /written)

Student workload

ca 24h classes + other work load independent virtual studies

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student uses simple structures and limited vocabulary in their communication, but errors hinder understanding. Understands slow and clear speech and relatively straightforward professional texts. Manages adequately in predictable work-related situations. Pronunciation shows influence from other languages. European Framework of Reference skill level B1.

Assessment criteria, good (3)

The student uses basic structures in communication almost flawlessly and employs professional basic vocabulary understandably. The student copes moderately well in anticipated work-related situations. Pronunciation is understandable. European Framework of Reference skill level B1/B2.

Assessment criteria, excellent (5)

The student uses almost flawless, varied structures and an extensive professional vocabulary in communication. They are active and independently and fluently navigate written and oral work-related situations. Pronunciation is native-like. European Framework of Reference skill level B2.

Assessment methods and criteria

Assessment based on active attendance, oral and written assignments, oral and written tests

Qualifications

Mastery of key structures and general vocabulary in the English language.
Previous English language studies at the secondary level are required.

Further information

Minimum attendance requirement of 50% of contact hours. Supervised exam.

Enrollment

11.11.2024 - 15.01.2025

Timing

01.01.2025 - 31.07.2025

Credits

2 - 3

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
  • Bachelor of Engineering, Food Processing and Biotechnology
Teachers
  • Lotta Haapala
Student groups
  • AFE23
    Bachelor of Engineering, Agri-Food Engineering , full time studies
  • BIELI23
    Bachelor of Engineering, Food Processing and Biotechnology, Full-time studies
  • AFE22
    Bachelor of Engineering, Agri-Food Engineering , full time studies

Objective

The student has skills to identify and promote new ideas and opportunities related to the food chain. The student has competence to interpret current factors and future trends affecting the activities of the food sector. The student produces an idea description, independently or as a team, that considers the priorities of the competition. After the course, the student will have the necessary skills to refine their ideas into a feasible concept.

The idea developed during the course is examined particularly by the following perspectives:

- Uniqueness and added value of the idea
- Opportunity or need in the market
- Business perspective and risks
- Competence required for implementation
- Responsibility, sustainability perspective and opportunities of digitalization.

Content

The course is conducted in the form of online studies. The student familiarizes with the online materials of the course and produces an idea description according to the criteria of the competition consisting of learning tasks. The idea description can be produced either independently or in a student team. It is also possible to participate in the course without submitting your idea to the competition.

Materials

Jussila, E., & Hannu, H. (2017). Liikeidean kehittäjän lähtöselvitys, matkalla menestyväksi yrittäjäksi. Into Seinäjoki ja Seinäjoen ammattikorkeakoulu.

Teaching methods

The course is conducted as online studies. The student familiarizes themselves with the online materials of the course and produces an idea description consisting of learning tasks, in accordance with the competition criteria.

The idea description can be produced either independently or in a student team. It is also possible to participate in the course without submitting your idea to the competition.

Completion alternatives

The idea description can be produced either independently or in a student team

realization.localizedApproveRejectDescription

Approved completion of the online course requires the completion of the learning tasks of the course and creating an idea description according to the criteria of the competition. The idea description must be returned within the deadline (2 ECTS credits). If the student participates in the Food Business Challenge and advances to the final, they will receive one additional credit for the course (total 3 ECTS credits).

Evaluation scale

Passed/failed

Assessment criteria, approved/failed

Approved:
Approved completion of the online course requires the completion of the learning tasks of the course and creating an idea description according to the criteria of the competition. The idea description must be returned within the deadline (2 ECTS credits). If the student participates in the Food Business Challenge and advances to the final, they will receive one additional credit for the course (total 3 ECTS credits).

Failed:
The student does not complete the learning tasks included in the course within the time limit. The student does not have the required knowledge and skills that are included in the competency objectives.

Assessment criteria, satisfactory (1)

The student does not complete the learning tasks included in the course within the time limit. The student does not have the required knowledge and skills that are included in the competency objectives.

Qualifications

No previous studies are required.

Further information

All students, regardless of their field of study, are welcome to attend the course.

The Food Business Challenge is a nationwide student competition organized annually by Seinäjoki University of Applied Sciences to search for new business ideas, products or services related to the food sector. The theme of the competition is sustainable food solutions, and you can participate either alone or with a team. The winner of the competition will have product prizes, valuable idea development services and visibility. The Food Business Challenge -course supports participation in the competition.

Enrollment

22.04.2024 - 04.09.2024

Timing

26.08.2024 - 31.07.2025

Credits

12 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Paula Juurakko
  • Kirta Nieminen
Student groups
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies

Objective

Upon completion of the Basic Training, students will be developed in their professional skills in catering services. They will have a clear picture of the jobs, job descriptions and responsibilities in the catering business. Students will have participated in a diverse range of activities in food production while considering profitability, technology, safety and customer service. They will have adept communication skills, and they will be competent in evaluating their own progress and in developing as the member of a work community. Doing the practical training either completely or in part abroad is recommended.

Content

The student is responsible for choosing their practical training place according to set goals. It may be a public or private organization that offers meal services. Students work as part of the work community, contributing to the maintenance of well being at work, communication and interaction.

Teaching methods

Practical training.

Employer connections

Training place is a public or private organisation that offers meal services

Student workload

12 credits.

Evaluation scale

Passed/failed

Assessment criteria, satisfactory (1)

x

Assessment criteria, approved/failed

Pass
The student has a clear idea of the operations and business ideas of the companies in the field of hospitality management. The student has participated in different food service operations. (S)he has understanding economy, health factors, safety and customer service. The student is a responsible member of the working community. (S)he has good collaborative skills, can assess his own performance and develops as a member of the working community.
Fail
The student has not followed his / her practical training plan. His / her professional competence has not deepened, and (s)he has no clear idea of the operations and business ideas of the companies in the field of hospitality management. His / her participation in food production, and customer service is slight, and (s)he is not able to co-operate or evaluate his / her own working and development as a member of work community.

Assessment methods and criteria

Report, feedpack of counsellor

Qualifications

Food Service Production (Catering services in commercial kitchens)
Customer service
Food safety and microbiology
Food and nutrition

Enrollment

05.08.2024 - 06.10.2024

Timing

21.10.2024 - 31.12.2024

Credits

2 op

Virtual proportion (cr)

2 op

RD proportion (cr)

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Business Administration, Library and Information Services
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Culture and Arts, Cultural Management
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Merja Juppo
Scheduling groups
  • Avoin AMK (Size: 40. Open UAS: 40.)
Education groups
  • Open UAS

Objective

The student can:
- solve real working-life development tasks (companies, organisations, associations) in small groups, consisting of students of different fields
- conduct a customer survey and, based on it, develop and test different solutions to the commissioner’s problem
- consider the business aspects while choosing their solution
- present the solution, or concept, chosen by the group to the commissioner in a professional way
- apply design thinking and its process in future in development tasks in their own field

Content

In the daytime implementation, the course is implemented as a one-week intensive course during SeAMK Innovation Week. During that time, the students do not attend any other courses at SeAMK.
In the multimodal implementation, the course is implemented online, following a separate timetable.
- Preliminary assignment on the concepts and processes of the course (design thinking, service design, groupwork)
- Analysis of the problem of the development task
- Collection of customer information with different methods
- Brainstorming of solution options with different methods
- Testing of solution options and their development based on the testing
- Presentation of a solution, or concept
- Teamwork skills and daily reporting on one’s work

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

- By completing the preliminary assignment successfully, the student shows their command of the stages and concepts of the customer-focused development project
- The student shows their command of the customer-focused development process by actively participating in the solving of the development task in the group
- The student can collect customer information using different methods and apply information to solve the development task
- The student has participated in the presentation of the group’s results to the commissioner

Enrollment

16.12.2024 - 02.03.2025

Timing

17.03.2025 - 31.05.2025

Credits

2 op

Virtual proportion (cr)

2 op

RD proportion (cr)

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Business Administration, Library and Information Services
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Culture and Arts, Cultural Management
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Merja Juppo
Scheduling groups
  • Avoin AMK (Ei koske tutkinto-opiskelijaa) (Size: 40. Open UAS: 40.)
Education groups
  • Open UAS (Doesn't apply to degree student)

Objective

The student can:
- solve real working-life development tasks (companies, organisations, associations) in small groups, consisting of students of different fields
- conduct a customer survey and, based on it, develop and test different solutions to the commissioner’s problem
- consider the business aspects while choosing their solution
- present the solution, or concept, chosen by the group to the commissioner in a professional way
- apply design thinking and its process in future in development tasks in their own field

Content

In the daytime implementation, the course is implemented as a one-week intensive course during SeAMK Innovation Week. During that time, the students do not attend any other courses at SeAMK.
In the multimodal implementation, the course is implemented online, following a separate timetable.
- Preliminary assignment on the concepts and processes of the course (design thinking, service design, groupwork)
- Analysis of the problem of the development task
- Collection of customer information with different methods
- Brainstorming of solution options with different methods
- Testing of solution options and their development based on the testing
- Presentation of a solution, or concept
- Teamwork skills and daily reporting on one’s work

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

- By completing the preliminary assignment successfully, the student shows their command of the stages and concepts of the customer-focused development project
- The student shows their command of the customer-focused development process by actively participating in the solving of the development task in the group
- The student can collect customer information using different methods and apply information to solve the development task
- The student has participated in the presentation of the group’s results to the commissioner

Enrollment

22.04.2024 - 01.12.2024

Timing

03.03.2025 - 14.03.2025

Credits

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Business Administration, Library and Information Services
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Culture and Arts, Cultural Management
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Laura Liikavainio
  • Viljo Arohonka
  • Mari Heinonen
  • Riina Heinämäki
  • Jarkko Loima
  • Matti-Pekka Pasto
  • Milka Volanto
  • Jussi Kareinen
  • Noora Kivimäki
  • Heli Simon
  • Pirkko Mäntykivi
  • Anna Rauha
  • Sari Rimpelä
  • Riku Uusi-Jaakkola
  • Satu Lautamäki
  • Jaana Liukkonen
Student groups
  • RESTO23
    Bachelor of Hospitality Management, Full-time studies
  • SOS23C
    Bachelor of Social Services, Full-time studies
  • BIELI23
    Bachelor of Engineering, Food Processing and Biotechnology, Full-time studies
  • AUTE23SA
    Degree Programme in Automation Engineering, Full-time studies
  • SOS23B
    Bachelor of Social Services, Full-time studies
  • AUTE23KA
    Degree Programme in Automation Engineering, Full-time studies
  • AGRO23
    Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • SH23S
    Bachelor of Health Care, Nursing
  • KITI23
    Bachelor of Business Administration, Library and Information Services
  • FYS23
    Bachelor of Health Care, Physiotherapy
  • TITE23
    Bachelor of Engineering, Information Technology

Objective

The student can:
- solve real working-life development tasks (companies, organisations, associations) in small groups, consisting of students of different fields
- conduct a customer survey and, based on it, develop and test different solutions to the commissioner’s problem
- consider the business aspects while choosing their solution
- present the solution, or concept, chosen by the group to the commissioner in a professional way
- apply design thinking and its process in future in development tasks in their own field

Content

In the daytime implementation, the course is implemented as a one-week intensive course during SeAMK Innovation Week. During that time, the students do not attend any other courses at SeAMK.
In the multimodal implementation, the course is implemented online, following a separate timetable.
- Preliminary assignment on the concepts and processes of the course (design thinking, service design, groupwork)
- Analysis of the problem of the development task
- Collection of customer information with different methods
- Brainstorming of solution options with different methods
- Testing of solution options and their development based on the testing
- Presentation of a solution, or concept
- Teamwork skills and daily reporting on one’s work

Teaching methods

In English
The course is implemented as a week-long intensive course, SeAMK Innovation Week. During the week, students do not participate in any other SeAMK teaching.
In the multi-mode delivery, the course is delivered online according to a specified timetable.
- Preliminary assignment on course concepts and processes (design thinking, service design, group work)
- Analysis of the problem of the development task
- Collection of customer data using different methods
- Ideation of possible solutions using different methods
- Testing and development of solutions based on testing
- Presentation of the solution or concept

Evaluation scale

Passed/failed

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

- By completing the preliminary assignment successfully, the student shows their command of the stages and concepts of the customer-focused development project
- The student shows their command of the customer-focused development process by actively participating in the solving of the development task in the group
- The student can collect customer information using different methods and apply information to solve the development task
- The student has participated in the presentation of the group’s results to the commissioner

Enrollment

13.11.2024 - 19.02.2025

Timing

10.03.2025 - 04.05.2025

Credits

2 op

Virtual proportion (cr)

2 op

RD proportion (cr)

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Business Administration, Library and Information Services
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Culture and Arts, Cultural Management
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Merja Juppo
Student groups
  • MTH24
    Bachelor of Health Care, Public Health Nursing
  • MGERO23
    Bachelor of Social Services and Health Care, Applied Gerontology,Multimodal implementation
  • MRESTO24
    Bachelor of Hospitality Management, Part-time studies
  • MSH24K
    Bachelor of Health Care, Nursing, Multimodal implementation
  • MBIELI24
    Bachelor of Engineering, Food Processing and Biotechnology, Part-time studies
  • MRKM24
    Bachelor of Construction Site Management, Multimodal implementation

Objective

The student can:
- solve real working-life development tasks (companies, organisations, associations) in small groups, consisting of students of different fields
- conduct a customer survey and, based on it, develop and test different solutions to the commissioner’s problem
- consider the business aspects while choosing their solution
- present the solution, or concept, chosen by the group to the commissioner in a professional way
- apply design thinking and its process in future in development tasks in their own field

Content

In the daytime implementation, the course is implemented as a one-week intensive course during SeAMK Innovation Week. During that time, the students do not attend any other courses at SeAMK.
In the multimodal implementation, the course is implemented online, following a separate timetable.
- Preliminary assignment on the concepts and processes of the course (design thinking, service design, groupwork)
- Analysis of the problem of the development task
- Collection of customer information with different methods
- Brainstorming of solution options with different methods
- Testing of solution options and their development based on the testing
- Presentation of a solution, or concept
- Teamwork skills and daily reporting on one’s work

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

- By completing the preliminary assignment successfully, the student shows their command of the stages and concepts of the customer-focused development project
- The student shows their command of the customer-focused development process by actively participating in the solving of the development task in the group
- The student can collect customer information using different methods and apply information to solve the development task
- The student has participated in the presentation of the group’s results to the commissioner

Enrollment

22.04.2024 - 09.10.2024

Timing

21.10.2024 - 08.12.2024

Credits

2 op

Virtual proportion (cr)

2 op

RD proportion (cr)

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Business Administration, Library and Information Services
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Culture and Arts, Cultural Management
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Merja Juppo
Student groups
  • MKONE23
    Bachelor of Engineering, Mechanical Engineering
  • MAGRO23
    Bachelor of Natural Resources
  • MLITA23
    Bachelor of Business Administration, Business Management, Multimodal implementation
  • MSH23S
    Bachelor of Health Care, Nursing, Multimodal implementation

Objective

The student can:
- solve real working-life development tasks (companies, organisations, associations) in small groups, consisting of students of different fields
- conduct a customer survey and, based on it, develop and test different solutions to the commissioner’s problem
- consider the business aspects while choosing their solution
- present the solution, or concept, chosen by the group to the commissioner in a professional way
- apply design thinking and its process in future in development tasks in their own field

Content

In the daytime implementation, the course is implemented as a one-week intensive course during SeAMK Innovation Week. During that time, the students do not attend any other courses at SeAMK.
In the multimodal implementation, the course is implemented online, following a separate timetable.
- Preliminary assignment on the concepts and processes of the course (design thinking, service design, groupwork)
- Analysis of the problem of the development task
- Collection of customer information with different methods
- Brainstorming of solution options with different methods
- Testing of solution options and their development based on the testing
- Presentation of a solution, or concept
- Teamwork skills and daily reporting on one’s work

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

- By completing the preliminary assignment successfully, the student shows their command of the stages and concepts of the customer-focused development project
- The student shows their command of the customer-focused development process by actively participating in the solving of the development task in the group
- The student can collect customer information using different methods and apply information to solve the development task
- The student has participated in the presentation of the group’s results to the commissioner

Enrollment

22.04.2024 - 25.09.2024

Timing

11.11.2024 - 15.11.2024

Credits

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Business Administration, Library and Information Services
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Culture and Arts, Cultural Management
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Marika Kääriäinen
  • Riina Heinämäki
  • Milka Volanto
  • Jussi Kareinen
  • Noora Kivimäki
  • Terhi Anttila
  • Merja Juppo
  • Heli Simon
  • Anna Rauha
  • Pia Haapala
  • Helena Myllymäki
  • Pekka Lager
  • Jaana Liukkonen
  • Saija Råtts
Student groups
  • SH24K
    Bachelor of Health Care, Nursing, Full-time studies
  • SOS23C
    Bachelor of Social Services, Full-time studies
  • SOS23B
    Bachelor of Social Services, Full-time studies
  • KONE23
    Bachelor of Engineering, Mechanical Engineering
  • AUTO23
  • LITA23B
    Bachelor of Business Administration, Business Management
  • LITA23C
    Bachelor of Business Administration, Business Management
  • RAK23
    Bachelor of Engineering, Construction Engineering
  • LITA23D
    Tradenomi (AMK), Liiketalous
  • RKM23
    Bachelor of Construction Site Management
  • LITA23A
    Bachelor of Business Administration, Business Management

Objective

The student can:
- solve real working-life development tasks (companies, organisations, associations) in small groups, consisting of students of different fields
- conduct a customer survey and, based on it, develop and test different solutions to the commissioner’s problem
- consider the business aspects while choosing their solution
- present the solution, or concept, chosen by the group to the commissioner in a professional way
- apply design thinking and its process in future in development tasks in their own field

Content

In the daytime implementation, the course is implemented as a one-week intensive course during SeAMK Innovation Week. During that time, the students do not attend any other courses at SeAMK.
In the multimodal implementation, the course is implemented online, following a separate timetable.
- Preliminary assignment on the concepts and processes of the course (design thinking, service design, groupwork)
- Analysis of the problem of the development task
- Collection of customer information with different methods
- Brainstorming of solution options with different methods
- Testing of solution options and their development based on the testing
- Presentation of a solution, or concept
- Teamwork skills and daily reporting on one’s work

Teaching methods

In English
The course is implemented as a week-long intensive course, SeAMK Innovation Week. During the week, students do not participate in any other SeAMK teaching.
In the multi-mode delivery, the course is delivered online according to a specified timetable.
- Preliminary assignment on course concepts and processes (design thinking, service design, group work)
- Analysis of the problem of the development task
- Collection of customer data using different methods
- Ideation of possible solutions using different methods
- Testing and development of solutions based on testing
- Presentation of the solution or concept

Evaluation scale

Passed/failed

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

- By completing the preliminary assignment successfully, the student shows their command of the stages and concepts of the customer-focused development project
- The student shows their command of the customer-focused development process by actively participating in the solving of the development task in the group
- The student can collect customer information using different methods and apply information to solve the development task
- The student has participated in the presentation of the group’s results to the commissioner

Enrollment

11.11.2024 - 15.01.2025

Timing

20.01.2025 - 23.02.2025

Credits

3 op

Virtual proportion (cr)

3 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Kirta Nieminen
Student groups
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies

Objective

Student can explain what is meant by sustainable development activities. Students can develop the quality of food services oprationse ecologically, economically, socially and culturally sustainable. The student is able to design climate-resistant and responsible food services and promote their carbon neutrality. The student is able to define what food waste is and analyze the causes of food waste and develop waste management for food services. Student will get skills to involve customers in responsibility work, as well as tools to draw up a responsibility plan for food services.

Content

Sustainability in the professional kitchen
Responsible procurement of food, goods and services
Sustainable meal and menu planning and carbon footprint assessment
Food waste in the professional kitchen
Sustainable waste recycling and sorting
Sustainable cleaning
Energy efficiency in the professional kitchen
Responsibility plan for food services

Materials

Lectures, multiple choice tests, essay

Teaching methods

Lectures, multiple choice tests, essay

Student workload

Overall workload for student 81 h, contact lectures 16 h, self-access learning 65 h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student is able to define the content of the concept of sustainable development and is able to develop the quality of professional cuisine to be ecologically, economically, socially and culturally sustainable. Students can explain what skills are needed when designing and developing climate-resistant and responsible food services. Students are able to give examples of how carbon neutrality is promoted.

Assessment criteria, good (3)

The student knows the content of the concept of sustainability and is able to develop the quality of the work of professional cuisine into ecologically, economically, socially and culturally sustainable. Students are well equipped to design and develop climate-resistant and responsible food services, nd promote their carbon neutrality together with customers.

Assessment criteria, excellent (5)

Students are able to explain the content of the concept of sustainable development and develop the quality of the work of professional cuisine to be ecologically, economically, socially and culturally sustainable. Students are excellent in designing and developing climate-resistant and responsible food services, and to promote their carbon neutrality together with customers.

Assessment methods and criteria

Active participation to lectures, multiple choice tests, essay

Enrollment

03.04.2024 - 25.09.2024

Timing

30.09.2024 - 30.11.2024

Credits

2 op

Virtual proportion (cr)

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Sanna Jyllilä
Scheduling groups
  • Avoin AMK (Ei koske tutkinto-opiskelijaa) (Size: 50. Open UAS: 50.)
Student groups
  • RESTO23
    Bachelor of Hospitality Management, Full-time studies
  • MRESTO24
    Bachelor of Hospitality Management, Part-time studies
  • VVO
Education groups
  • Open UAS (Doesn't apply to degree student)

Objective

The student is able to define the key concepts of sustainable tourism. Students will identify key sustainable tourism certifications and programs in Finland and elsewhere. The student understands the basic principles of sustainable tourism and responsible activities and is able to apply them in practice. The student is able to apply new knowledge to the development of the tourism industry and critically examine existing operating models in tourism companies and destinations. The student recognizes the impact of tourism on the environment and society.

Content

- Principles of sustainable tourism
- Sustainable Tourism Certificates and Programs
- Sustainable business
- Impact of tourism on environment and society

Materials

Euroopan maaseudun kehittämisen maatalousrahasto, Elinkeino-, liikenne- ja ympäristökeskus, & Blinnikka, P. (2012). Maaseutumatkailu - kestävyyslaji?: Näkökulmia kestävään matkailuun maaseudulla. Jyväskylän ammattikorkeakoulu.

Edelheim, J., Ilola, H., & Björk, P. (2017). Matkailututkimuksen avainkäsitteet. Lapland University Press.

Tervo-Kankare, K. (2016). Käsikirja kestävästä matkailusta. Matkailututkimus, 12(1), .

Teaching methods

Online lectures; includes time-bound online lectures. Lectures will be recorded.
Lectures, online discussions, tests, functional tasks, individual, couple or group work.

Student workload

2 ECTS = 54 h. Lectures 12 h, indipendent study, tasks, online discussions 42 h.

Content scheduling

1. Principles of sustainable tourism
2. Responsibility in Tourism
3. Responsibility communication

Further information

The online lectures are held in Teams. The lectures are recorded and the recording can be viewed afterwards.
Lecture materials are stored in Moodle under each lecture theme.
Participation in lectures is not compulsory, but desirable.

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student has completed the assignments and participated in the course. The student is able to define the key concepts of sustainable tourism. The student knows the key sustainable tourism certifications and programs in Finland and globally. The student understands the impact of tourism on the environment and society. The student understands the principles and operating models of sustainable business and recognizes them in practice. The student is able to apply new information satisfactorily to the development of the tourism industry and to develop operating models for tourism companies.

Assessment criteria, good (3)

The student has completed the assignments well and has actively participated in the course. The student is able to define the key concepts of sustainable tourism. The student knows the key sustainable tourism certifications and programs in Finland and globally. The student understands the impact of tourism on the environment and society. The student recognizes the principles and operating models of sustainable business and is able to apply them in practice. The student is able to apply new knowledge to the development of the tourism industry and to develop new operating models for tourism companies.

Assessment criteria, excellent (5)

The student has completed the assignments in an excellent manner and has participated actively and constructively in the course. The student is able to define the key concepts of sustainable tourism. The student knows the key sustainable tourism certifications and programs in Finland and globally. The student understands the impact of tourism on the environment and society. The student understands the principles and operating models of sustainable business and he/she is able to critically examine them and apply them in practice. The student is able to apply new knowledge to the development of the tourism industry and to develop new operating models for tourism companies.

Assessment methods and criteria

The course includes an advance assignment, a learning task and self-evaluation. The evaluation is based on the learning task.

Qualifications

Tourism as a global phenomenon

Further information

jenny.janhunen@seamk.fi

Enrollment

02.01.2025 - 15.01.2025

Timing

11.01.2025 - 25.05.2025

Credits

2 op

Virtual proportion (cr)

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Business Administration, Library and Information Services
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Culture and Arts, Cultural Management
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Tiina Välimäki
  • Johanna Koivula
Student groups
  • MPK25
    Bachelor of Business Administration, SME Business Management

Objective

Learning goals
The student knows how to
- Act at the university of applied sciences
- Develop their learning and study skills
- Exploit different learning environments in diverse ways
- Become familiar with their field of study and its job opportunities (incl. abroad)
- Plan their studies from the perspective of their career aspirations

Content

Academic studies:
- The structure of the studies and the different opportunities to complete the studies (incl. internationalisation)
- The regulations guiding academic studies, the student’s rights and responsibilities, SeAMK’s operating principles and rules
- The activities and services of the Student Association
- Study and learning skills and self-knowledge, and their development
- The welfare services at SeAMK

Career planning:
- Job opportunities in the student’s field, familiarisation with the interest groups, the international operational environment of the field
- Opportunities for further studies and career planning

Materials

Material provided by the teacher

Teaching methods

Online course.
Tasks to be performed independently in moodle

Student workload

Total 54 h of independent work

realization.localizedApproveRejectDescription

Pass
• Is able to recognise and find SeAMK's regulations and principles guiding the studies. Is able to use the key electronic tools of SeAMK and find information useful for their studies in the Intranet. Recognises their personal learning style and finds ways to develop it. Recognises job opportunities in their field.
• Knows their curriculum and can interpret it while planning their studies

Fail
• Does not recognise and find SeAMK's regulations and principles guiding the studies. Is not able to use SeAMK’s electronic tools and Intranet as support to their studies. Does not recognise their personal learning style and find ways to develop it. Is not able to define the career opportunities in their field.
• Does not know their curriculum.

Evaluation scale

Passed/failed

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

Pass
• Is able to recognise and find SeAMK's regulations and principles guiding the studies. Is able to use the key electronic tools of SeAMK and find information useful for their studies in the Intranet. Recognises their personal learning style and finds ways to develop it. Recognises job opportunities in their field.
• Knows their curriculum and can interpret it while planning their studies

Fail
• Does not recognise and find SeAMK's regulations and principles guiding the studies. Is not able to use SeAMK’s electronic tools and Intranet as support to their studies. Does not recognise their personal learning style and find ways to develop it. Is not able to define the career opportunities in their field.
• Does not know their curriculum.

Assessment methods and criteria

Restoration of all exercises according to the assessment criteria.

Enrollment

22.04.2024 - 04.09.2024

Timing

23.08.2024 - 27.04.2025

Credits

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
  • Degree Programme in Food and Hospitality
Teachers
  • Kirta Nieminen
  • Eija Putula-Hautala
  • Maria Hemminki
Student groups
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies

Objective

Learning goals
The student knows how to
- Act at the university of applied sciences
- Develop their learning and study skills
- Exploit different learning environments in diverse ways
- Become familiar with their field of study and its job opportunities (incl. abroad)
- Plan their studies from the perspective of their career aspirations

Content

Academic studies:
- The structure of the studies and the different opportunities to complete the studies (incl. internationalisation)
- The regulations guiding academic studies, the student’s rights and responsibilities, SeAMK’s operating principles and rules
- The activities and services of the Student Association
- Study and learning skills and self-knowledge, and their development
- The welfare services at SeAMK

Career planning:
- Job opportunities in the student’s field, familiarisation with the interest groups, the international operational environment of the field
- Opportunities for further studies and career planning

Materials

- website and intranet of Seinäjoki University of Applied Sciences: http://www.seamk.fi
- curricula of degree programmes: ops.seamk.fi
- material provided by the teacher

Teaching methods

Lectures, assignments, group work

Student workload

53 hours

Evaluation scale

Passed/failed

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

Pass
• Is able to recognise and find SeAMK's regulations and principles guiding the studies. Is able to use the key electronic tools of SeAMK and find information useful for their studies in the Intranet. Recognises their personal learning style and finds ways to develop it. Recognises job opportunities in their field.
• Knows their curriculum and can interpret it while planning their studies

Fail
• Does not recognise and find SeAMK's regulations and principles guiding the studies. Is not able to use SeAMK’s electronic tools and Intranet as support to their studies. Does not recognise their personal learning style and find ways to develop it. Is not able to define the career opportunities in their field.
• Does not know their curriculum.

Assessment methods and criteria

Assignments

Enrollment

11.11.2024 - 15.01.2025

Timing

07.01.2025 - 27.04.2025

Credits

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Business Administration, Library and Information Services
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Culture and Arts, Cultural Management
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Anu Katila
  • Anu Latva-Reinikka
  • Opiskelijapalvelut Nimeämätön
  • Eija Putula-Hautala
  • Marja Erkkilä
Student groups
  • MAGRO25
    Bachelor of Natural Resources

Objective

Learning goals
The student knows how to
- Act at the university of applied sciences
- Develop their learning and study skills
- Exploit different learning environments in diverse ways
- Become familiar with their field of study and its job opportunities (incl. abroad)
- Plan their studies from the perspective of their career aspirations

Content

Academic studies:
- The structure of the studies and the different opportunities to complete the studies (incl. internationalisation)
- The regulations guiding academic studies, the student’s rights and responsibilities, SeAMK’s operating principles and rules
- The activities and services of the Student Association
- Study and learning skills and self-knowledge, and their development
- The welfare services at SeAMK

Career planning:
- Job opportunities in the student’s field, familiarisation with the interest groups, the international operational environment of the field
- Opportunities for further studies and career planning

Materials

- website and intranet of Seinäjoki University of Applied Sciences: http://www.seamk.fi
- curricula of degree programmes: ops.seamk.fi
- material provided by the teacher

Teaching methods

Lectures, assignments, group work

Evaluation scale

Passed/failed

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

Pass
• Is able to recognise and find SeAMK's regulations and principles guiding the studies. Is able to use the key electronic tools of SeAMK and find information useful for their studies in the Intranet. Recognises their personal learning style and finds ways to develop it. Recognises job opportunities in their field.
• Knows their curriculum and can interpret it while planning their studies

Fail
• Does not recognise and find SeAMK's regulations and principles guiding the studies. Is not able to use SeAMK’s electronic tools and Intranet as support to their studies. Does not recognise their personal learning style and find ways to develop it. Is not able to define the career opportunities in their field.
• Does not know their curriculum.

Assessment methods and criteria

Assignments

Enrollment

05.08.2024 - 17.11.2024

Timing

02.09.2024 - 31.12.2024

Credits

2 op

Virtual proportion (cr)

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Business Administration, Library and Information Services
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Culture and Arts, Cultural Management
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Johanna Koivula
Scheduling groups
  • Avoin AMK (Ei koske tutkinto-opiskelijaa) (Size: 51. Open UAS: 51.)
Education groups
  • Open UAS (Doesn't apply to degree student)

Objective

Learning goals
The student knows how to
- Act at the university of applied sciences
- Develop their learning and study skills
- Exploit different learning environments in diverse ways
- Become familiar with their field of study and its job opportunities (incl. abroad)
- Plan their studies from the perspective of their career aspirations

Content

Academic studies:
- The structure of the studies and the different opportunities to complete the studies (incl. internationalisation)
- The regulations guiding academic studies, the student’s rights and responsibilities, SeAMK’s operating principles and rules
- The activities and services of the Student Association
- Study and learning skills and self-knowledge, and their development
- The welfare services at SeAMK

Career planning:
- Job opportunities in the student’s field, familiarisation with the interest groups, the international operational environment of the field
- Opportunities for further studies and career planning

Materials

Material provided by the teacher

Teaching methods

Online course. Tasks to be performed independently in moodle

Student workload

Total 54 h of independent work

realization.localizedApproveRejectDescription

Pass
• Is able to recognise and find SeAMK's regulations and principles guiding the studies. Is able to use the key electronic tools of SeAMK and find information useful for their studies in the Intranet. Recognises their personal learning style and finds ways to develop it. Recognises job opportunities in their field.
• Knows their curriculum and can interpret it while planning their studies

Fail
• Does not recognise and find SeAMK's regulations and principles guiding the studies. Is not able to use SeAMK’s electronic tools and Intranet as support to their studies. Does not recognise their personal learning style and find ways to develop it. Is not able to define the career opportunities in their field.
• Does not know their curriculum.

Further information

The teacher sends a start-up message of the course, where the details of the MOODLE to SeAMK's e-mail once a week for new entrants.

Evaluation scale

Passed/failed

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

Pass
• Is able to recognise and find SeAMK's regulations and principles guiding the studies. Is able to use the key electronic tools of SeAMK and find information useful for their studies in the Intranet. Recognises their personal learning style and finds ways to develop it. Recognises job opportunities in their field.
• Knows their curriculum and can interpret it while planning their studies

Fail
• Does not recognise and find SeAMK's regulations and principles guiding the studies. Is not able to use SeAMK’s electronic tools and Intranet as support to their studies. Does not recognise their personal learning style and find ways to develop it. Is not able to define the career opportunities in their field.
• Does not know their curriculum.

Assessment methods and criteria

Restoration of all exercises according to the assessment criteria.

Enrollment

16.12.2024 - 20.04.2025

Timing

07.01.2025 - 31.05.2025

Credits

2 op

Virtual proportion (cr)

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Business Administration, Library and Information Services
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Culture and Arts, Cultural Management
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Johanna Koivula
Scheduling groups
  • Avoin AMK (Ei koske tutkinto-opiskelijaa) (Size: 50. Open UAS: 50.)
Education groups
  • Open UAS (Doesn't apply to degree student)

Objective

Learning goals
The student knows how to
- Act at the university of applied sciences
- Develop their learning and study skills
- Exploit different learning environments in diverse ways
- Become familiar with their field of study and its job opportunities (incl. abroad)
- Plan their studies from the perspective of their career aspirations

Content

Academic studies:
- The structure of the studies and the different opportunities to complete the studies (incl. internationalisation)
- The regulations guiding academic studies, the student’s rights and responsibilities, SeAMK’s operating principles and rules
- The activities and services of the Student Association
- Study and learning skills and self-knowledge, and their development
- The welfare services at SeAMK

Career planning:
- Job opportunities in the student’s field, familiarisation with the interest groups, the international operational environment of the field
- Opportunities for further studies and career planning

Materials

Material provided by the teacher

Teaching methods

Online course. Tasks to be performed independently in moodle

Student workload

Total 54 h of independent work

realization.localizedApproveRejectDescription

Pass
• Is able to recognise and find SeAMK's regulations and principles guiding the studies. Is able to use the key electronic tools of SeAMK and find information useful for their studies in the Intranet. Recognises their personal learning style and finds ways to develop it. Recognises job opportunities in their field.
• Knows their curriculum and can interpret it while planning their studies

Fail
• Does not recognise and find SeAMK's regulations and principles guiding the studies. Is not able to use SeAMK’s electronic tools and Intranet as support to their studies. Does not recognise their personal learning style and find ways to develop it. Is not able to define the career opportunities in their field.
• Does not know their curriculum.

Further information

The teacher sends a start-up message of the course, where the details of the MOODLE to SeAMK's e-mail once a week for new entrants.

Evaluation scale

Passed/failed

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

Pass
• Is able to recognise and find SeAMK's regulations and principles guiding the studies. Is able to use the key electronic tools of SeAMK and find information useful for their studies in the Intranet. Recognises their personal learning style and finds ways to develop it. Recognises job opportunities in their field.
• Knows their curriculum and can interpret it while planning their studies

Fail
• Does not recognise and find SeAMK's regulations and principles guiding the studies. Is not able to use SeAMK’s electronic tools and Intranet as support to their studies. Does not recognise their personal learning style and find ways to develop it. Is not able to define the career opportunities in their field.
• Does not know their curriculum.

Assessment methods and criteria

Restoration of all exercises according to the assessment criteria.

Enrollment

11.11.2024 - 15.01.2025

Timing

07.01.2025 - 11.05.2025

Credits

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
  • Bachelor of Engineering, Food Processing and Biotechnology
Teachers
  • Kirta Nieminen
  • Eija Putula-Hautala
Scheduling groups
  • BIELI (Size: 40. Open UAS: 0.)
  • RESTO (Size: 40. Open UAS: 0.)
Student groups
  • MRESTO25
    Bachelor of Hospitality Management, Part-time studies
  • MBIELI25
    Bachelor of Engineering, Food Processing and Biotechnology, Part-time studies
Education groups
  • BIELI
  • RESTO

Objective

Learning goals
The student knows how to
- Act at the university of applied sciences
- Develop their learning and study skills
- Exploit different learning environments in diverse ways
- Become familiar with their field of study and its job opportunities (incl. abroad)
- Plan their studies from the perspective of their career aspirations

Content

Academic studies:
- The structure of the studies and the different opportunities to complete the studies (incl. internationalisation)
- The regulations guiding academic studies, the student’s rights and responsibilities, SeAMK’s operating principles and rules
- The activities and services of the Student Association
- Study and learning skills and self-knowledge, and their development
- The welfare services at SeAMK

Career planning:
- Job opportunities in the student’s field, familiarisation with the interest groups, the international operational environment of the field
- Opportunities for further studies and career planning

Materials

- website and intranet of Seinäjoki University of Applied Sciences: http://www.seamk.fi
- curricula of degree programmes: ops.seamk.fi
- material provided by the teacher

Teaching methods

Lectures, assignments, group work

Evaluation scale

Passed/failed

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

Pass
• Is able to recognise and find SeAMK's regulations and principles guiding the studies. Is able to use the key electronic tools of SeAMK and find information useful for their studies in the Intranet. Recognises their personal learning style and finds ways to develop it. Recognises job opportunities in their field.
• Knows their curriculum and can interpret it while planning their studies

Fail
• Does not recognise and find SeAMK's regulations and principles guiding the studies. Is not able to use SeAMK’s electronic tools and Intranet as support to their studies. Does not recognise their personal learning style and find ways to develop it. Is not able to define the career opportunities in their field.
• Does not know their curriculum.

Assessment methods and criteria

Assignments

Enrollment

05.08.2024 - 17.11.2024

Timing

02.09.2024 - 31.12.2024

Credits

2 op

Virtual proportion (cr)

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Business Administration, Library and Information Services
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Culture and Arts, Cultural Management
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Annukka Haapa-aho

Objective

Learning goals
The student knows how to
- Act at the university of applied sciences
- Develop their learning and study skills
- Exploit different learning environments in diverse ways
- Become familiar with their field of study and its job opportunities (incl. abroad)
- Plan their studies from the perspective of their career aspirations

Content

Academic studies:
- The structure of the studies and the different opportunities to complete the studies (incl. internationalisation)
- The regulations guiding academic studies, the student’s rights and responsibilities, SeAMK’s operating principles and rules
- The activities and services of the Student Association
- Study and learning skills and self-knowledge, and their development
- The welfare services at SeAMK

Career planning:
- Job opportunities in the student’s field, familiarisation with the interest groups, the international operational environment of the field
- Opportunities for further studies and career planning

Materials

Material provided by the teacher

Teaching methods

Online course. Tasks to be performed independently in moodle

Student workload

Total 54 h of independent work

realization.localizedApproveRejectDescription

Pass
• Is able to recognise and find SeAMK's regulations and principles guiding the studies. Is able to use the key electronic tools of SeAMK and find information useful for their studies in the Intranet. Recognises their personal learning style and finds ways to develop it. Recognises job opportunities in their field.
• Knows their curriculum and can interpret it while planning their studies

Fail
• Does not recognise and find SeAMK's regulations and principles guiding the studies. Is not able to use SeAMK’s electronic tools and Intranet as support to their studies. Does not recognise their personal learning style and find ways to develop it. Is not able to define the career opportunities in their field.
• Does not know their curriculum.

Further information

The teacher sends a start-up message of the course, where the details of the MOODLE to SeAMK's e-mail once a week for new entrants.

Evaluation scale

Passed/failed

Assessment criteria, satisfactory (1)

.

Assessment criteria, approved/failed

Pass
• Is able to recognise and find SeAMK's regulations and principles guiding the studies. Is able to use the key electronic tools of SeAMK and find information useful for their studies in the Intranet. Recognises their personal learning style and finds ways to develop it. Recognises job opportunities in their field.
• Knows their curriculum and can interpret it while planning their studies

Fail
• Does not recognise and find SeAMK's regulations and principles guiding the studies. Is not able to use SeAMK’s electronic tools and Intranet as support to their studies. Does not recognise their personal learning style and find ways to develop it. Is not able to define the career opportunities in their field.
• Does not know their curriculum.

Assessment methods and criteria

Restoration of all exercises according to the assessment criteria.

Enrollment

03.04.2024 - 04.09.2024

Timing

09.09.2024 - 30.11.2024

Credits

3 op

Virtual proportion (cr)

3 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Sanna Jyllilä
Scheduling groups
  • Avoin AMK (Ei koske tutkinto-opiskelijaa) (Size: 50. Open UAS: 50.)
Student groups
  • RESTO23
    Bachelor of Hospitality Management, Full-time studies
  • MRESTO24
    Bachelor of Hospitality Management, Part-time studies
  • VVO
Education groups
  • Open UAS (Doesn't apply to degree student)

Objective

Students form an overall understanding of tourism as a diverse global phenomenon and industry. The student recognizes the key concepts of tourism, the specifics of the industry and the extensive networks of operators in the field. The student understands the cluster-like nature of tourism and recognizes the regional and global impact of tourism. The student is able to apply research information and research in tourism and as a part of tourism business and entrepreneurship. Students will recognize global megatrends and understand their impact on the tourism industry.

Content

- Tourism as a global and regional phenomenon
- Specific features of the tourism business
- Tourism work and entrepreneurship
- The regional economic impact of tourism and its implications
- Future and trends in tourism

Materials

Verhelä, P. (2014). Matkailun perusteet. Kuopio : SH Traveledu Oy 2014.
Veijola, S. (2013) Matkailututkimuksen lukukirja. Rovaniemi : Lapin yliopistokustannus 2013.
Matkailututkimuksen avainkäsitteet (2017), toim. Edelheim Juha, Ilola Heli

Teaching methods

Online education. Includes time-bound online lectures. Lectures will be recorded.
Lectures, online discussions, tests, functional tasks, individual, couple or group work.

Student workload

3 ECTS = 81 h. Lectures 12 h, indipendent study 69 h.

Content scheduling

1. Introduction to tourism, tourism phenomena and themes
2. Special features, future and trends of tourism
3. Tourism’s operating environment, impact, tourism work and entrepreneurship

Further information

The online lectures are held in Teams. The lectures are recorded and the recording can be viewed afterwards.
Lecture materials are stored in Moodle under each lecture theme.
Participation in lectures is not compulsory, but desirable.

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student has carried out the course assignments and participated in the study unit. The student is able describe tourism as a global phenomenon and explain the special characteristics of the tourism industry. The student knows how to examine tourism through its social, ecological, economic, cultural and political dimensions towards responsible tourism. The student is familiar with and knows how to use digital tools and programs significant to tourism business and marketing. The student recognizes the significance of interaction and multiculturalism as part of tourism work and business. The student is capable of detecting global trends and megatrends and explain their meanings to tourism. The student is able to apply tourism research to development both in tourism companies and in destinations.

Assessment criteria, good (3)

The student has carried out the course assignments well and actively participated in the study unit. The student is able describe tourism as a global phenomenon and explain the special characteristics of the tourism industry. The student knows how to examine tourism through its social, ecological, economic, cultural and political dimensions towards responsible tourism. The student is familiar with and knows how to use digital tools and programs significant to tourism business and marketing. The student recognizes the significance of interaction and multiculturalism as part of tourism work and business. The student is capable of detecting global trends and megatrends and explain their meanings to tourism. The student is able to apply tourism research to development both in tourism companies and in destinations.

Assessment criteria, excellent (5)

The student has carried out the course assignments excellently and actively participated in the study unit. The student is able describe tourism as a global phenomenon and explain the special characteristics of the tourism industry. The student knows how to examine tourism through its social, ecological, economic, cultural and political dimensions towards responsible tourism. The student is familiar with and knows how to use digital tools and programs significant to tourism business and marketing. The student recognizes the significance of interaction and multiculturalism as part of tourism work and business. The student is capable of detecting global trends and megatrends and explain their meanings in tourism. The student is able to apply tourism research to development both in tourism companies and in destinations.

Assessment methods and criteria

The course includes an advance assignment, a learning task and self-evaluation.

Qualifications

No prerequisites.

Further information

jenny.janhunen@seamk.fi

Enrollment

11.11.2024 - 15.01.2025

Timing

07.01.2025 - 14.04.2025

Credits

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Paula Juurakko
Scheduling groups
  • Avoin AMK (Ei koske tutkinto-opiskelijaa) (Size: 50. Open UAS: 50.)
  • Ristiinopiskelu (Size: 0. Open UAS: 0.)
Student groups
  • MRESTO25
    Bachelor of Hospitality Management, Part-time studies
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies
Education groups
  • Open UAS (Doesn't apply to degree student)
  • Cross Studies

Objective

Student is able to classify phenomena related to tourism and food tourism. Student is able to explain the essential importance of experience and hospitality as a quality factor in the food and tourism industry. Student is able to distinguish between where experiences arise and the importance of customer encounter in experience-based food service. Student ia able to explain and apply additional sales techniques in the restaurant's customer service work.

Content

Tourism as a phenomenon and the development of food tourism
Excellence as a quality factor in the food and tourism industry
Food service experience
Role of Customer Service as Producer and Supervisor of Experiences
Customer service provider's means of influencing the customer's service experience

Materials

Will be given at the beginning of course

Teaching methods

Lecutres, eLearning, assignments

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Students are able to define tourism as a phenomenon and the basic concepts associated with it. Students will be able to name specific features related to the sale of services and the experience of customers. Students are able to define the essential importance of experience and hospitality as a quality factor in the food and tourism industry.

Assessment criteria, good (3)

The student explains tourism as a phenomenon and the basic concepts associated with it. Students are able to classify specific features related to the sale of services and experience of the service. Students are able to explain the essential importance of experience and hospitality as a quality factor in the food and tourism industry.

Assessment criteria, excellent (5)

Students are able to present tourism as a phenomenon and the basic concepts associated with it. Students will be able to explain the specifics associated with the sale of services and the experience of customers and will be able to apply them variously in their activities. Students are able to explain the essential importance of experience and hospitality as a quality factor in the food and tourism industry and are able to apply principles to practice.

Assessment methods and criteria

Assignments, active participation and exam.

Enrollment

03.04.2024 - 05.01.2025

Timing

23.01.2025 - 12.04.2025

Credits

5 op

Virtual proportion (cr)

5 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Sanna Jyllilä
Scheduling groups
  • Avoin AMK (Ei koske tutkinto-opiskelijaa) (Size: 100. Open UAS: 100.)
  • Ristiinopiskelu (Size: 0. Open UAS: 0.)
Student groups
  • RESTO23
    Bachelor of Hospitality Management, Full-time studies
  • MRESTO24
    Bachelor of Hospitality Management, Part-time studies
  • VVO
Education groups
  • Open UAS (Doesn't apply to degree student)
  • Cross Studies

Objective

The student is able to define the processes of producing and consuming tourism products, services, and experiences and their relationship with each other. The student understands the holistic product development process of tourism, its different stages, and continuity in a customer and operational environment. The student is able to design, plan, price and critically evaluate travel products and services. The student recognizes and is able to evaluate future megatrends and trends in support of proactive product development processes of a travel company.

Content

Travel products and services, adventures
A comprehensive tourism product development process, customer orientation and co-development
Pricing principles for tourism services
Basics of Tourism Marketing
Future trends and multidisciplinarity as part of tourism product development

Materials

García-Rosell, J-C., Haanpää, M. E., & Kyyrä, S. M. (2017). Matkailun tuotekehitys. teoksessa J. Edelheim, & H. Ilola (Toimittajat), Matkailututkimuksen avainkäsitteet (Sivut 148-152). Lapland University Press. http://urn.fi/URN:ISBN:978-952-310-952-0

Haanpää, M., Garcia-Rosell, J-C. & Kyyrä, S. (2013). Ennakoiva tuotekehitys matkailussa. Teoksessa Veijola, S. (toim.) Matkailututkimuksen Lukukirja (102-114). Porvoo: Bookwell.

Janhunen, J. (2014). Stakeholder approach to tourism product development. A Nordic perspective. A Master's thesis. Rovaniemi: University of Lapland.

Komppula, R. & Boxberg, M. (2002). Matkailuyrityksen tuotekehitys. Helsinki: Edita.

Konu, H., Pesonen, J., Reijonen, H., & Alakoski, L. (2020). Matkailuliiketoimintaa teoriasta käytäntöön. Vastapaino.

Järvinen, E., Jyllilä, S. & Janhunen, J. (2020). Vieraanvarainen Etelä-Pohjanmaa: Etelä-Pohjanmaan matkailustrategia 2020 - 2028 ja toimenpide-ehdotukset 2020 - 2025. Seinäjoki. https://urn.fi/URN:NBN:fi-fe20201211100376

Teaching methods

Online lectures; includes time-bound online lectures. Lectures will be recorded.

Employer connections

The course has an assignment from a tourism company.

Student workload

5 ECTS, working load is about 135 h. Lectures 28 h, indipendent study 107 h.

Content scheduling

1. Tourism products and themes
2. Customer orientation in product development
3. From the idea of a tourist product
4. Marketing and sales of tourism services

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student has completed the assignments and participated in the course. The student is able to define satisfactorily the processes of producing and consuming tourism products, services, and experiences and their relationship with each other. The student understands the comprehensive product development process of tourism, its different stages, and continuity in a customer and operating environment. The student is able to design, plan and price travel products and services. The student is able to identify future megatrends and trends in support of proactive product development processes of a travel company.

Assessment criteria, good (3)

The student has completed the assignments well and has actively participated in the course. The student is able to define well the processes of producing and consuming tourism products, services, and experiences and the relationship between them. The student understands the comprehensive product development process of tourism, its different stages, and continuity in a customer and operating environment. The student is able to design, plan and price travel products and services. The student recognizes and is able to evaluate future megatrends and trends well in support of a tourism company's proactive product development processes.

Assessment criteria, excellent (5)

The student has completed the assignments in an excellent manner and has participated actively and constructively in the course. The student is able to define the processes of producing and consuming tourism products, services and experiences and their relation to each other. The student understands very well the comprehensive tourism product development process, its different stages, and continuity in a customer and operating environment. The student is able to critically examine tourism services and assess their profitability and potential in the tourism market. The student is able to design, plan, price and evaluate travel products and services. The student recognizes and is able to evaluate future megatrends and trends in support of proactive product development processes of a travel company.

Assessment methods and criteria

The course includes an advance assignment, a learning task and self-evaluation. The evaluation is based on the learning task.

Qualifications

Tourism as a global phenomenon
Responsible tourism

Enrollment

22.04.2024 - 09.10.2024

Timing

21.10.2024 - 18.12.2024

Credits

3 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
  • Bachelor of Engineering, Food Processing and Biotechnology
Teachers
  • Nina Sillvan
Student groups
  • MRESTO24
    Bachelor of Hospitality Management, Part-time studies
  • MBIELI24
    Bachelor of Engineering, Food Processing and Biotechnology, Part-time studies

Objective

The student is able to
- explain the character of project work and determine when the project work model is useful
- present the basic knowledge and skills on the basis of which he/she can participate in project work and project planning
- explain concepts connected with projects, content of a project plan, project time planing and supervising (life circle)
- present tasks connected with the different phases of the project cycle

Content

- concepts and methods of project work
- project phases and process
- project plan (time, resource and cost planning)
- project organisation and interest groups
- changes, risks and problems in project work
- project communication and reporting
- concluding a project

Materials

A textbook in project management and Project management competence 3.0 ( http://www.pry.fi/UserFiles/33fa4818-2dbf-44aa-a497-0e74914327b1/Web/IPMA-sertifiointi/ENG/PMAF_NCB_3.0_v1.3.pdf )

Teaching methods

The course consist of general and field-specific parts.
There is a two-credit general part in Moodle, on which an online exam is based, and a one-credit project plan (field specific imaginary or real project). The field-specific part can contain contact teaching, eg examples of successful projects

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

1-2 :
The student knows the main project management concepts and methods . He is able to make a project plan , and he has an understanding of the project implementation and management.

Assessment criteria, good (3)

3-4
The student knows well the main project concepts and management techniques . He is able to do different kind of project plans , and he has a good understanding of the project implementation and management.

Assessment criteria, excellent (5)

5 :
The student knows perfectly the main project concepts and methods. He is able to do different kind of project plans and analyze them. He a very good understanding of the project implementation and management and leadership.

Assessment methods and criteria

Exam 50 % and project assignment 50 %

Qualifications

No prerequisites

Enrollment

11.11.2024 - 15.01.2025

Timing

07.01.2025 - 27.04.2025

Credits

3 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Eliisa Ylinen
Student groups
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies

Objective

The student is able to
- explain the character of project work and determine when the project work model is useful
- present the basic knowledge and skills on the basis of which he/she can participate in project work and project planning
- explain concepts connected with projects, content of a project plan, project time planing and supervising (life circle)
- present tasks connected with the different phases of the project cycle

Content

- concepts and methods of project work
- project phases and process
- project plan (time, resource and cost planning)
- project organisation and interest groups
- changes, risks and problems in project work
- project communication and reporting
- concluding a project

Materials

A textbook in project management and Project management competence 3.0 ( http://www.pry.fi/UserFiles/33fa4818-2dbf-44aa-a497-0e74914327b1/Web/IPMA-sertifiointi/ENG/PMAF_NCB_3.0_v1.3.pdf )

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

1-2 :
The student knows the main project management concepts and methods . He is able to make a project plan , and he has an understanding of the project implementation and management.

Assessment criteria, good (3)

3-4
The student knows well the main project concepts and management techniques . He is able to do different kind of project plans , and he has a good understanding of the project implementation and management.

Assessment criteria, excellent (5)

5 :
The student knows perfectly the main project concepts and methods. He is able to do different kind of project plans and analyze them. He a very good understanding of the project implementation and management and leadership.

Qualifications

No prerequisites

Enrollment

29.04.2024 - 30.11.2024

Timing

02.09.2024 - 31.12.2024

Credits

2 op

Virtual proportion (cr)

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Kirta Nieminen
Scheduling groups
  • Avoin AMK (Ei koske tutkinto-opiskelijaa) (Size: 30. Open UAS: 30.)
  • Ristiinopiskelu (Size: 0. Open UAS: 0.)
Student groups
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies
Education groups
  • Open UAS (Doesn't apply to degree student)
  • Cross studies

Objective

After the course, the student can…
• Estimate the amount of food loss and different types of losses (kitchen, plate and serving losses)
• Can use his / her expertise to develop companies or other organizations to prevent food loss
• Identify financial opportunities and limitations of food loss in working life
• Understand the importance of legislation and regulation related to food loss

Content

Introduction, objectives and practices, assignment
Food loss types and timely variation in food loss amounts
The economic meaning and environmental impact of food loss
Food loss business and utilization of food loss
Case studies and regulation

Teaching methods

Online lectures, skill tests and essay 2 ects

Completion alternatives

To be announced at the beginning of the course

Student workload

Total number of students working 54 h independent online education

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The assingments is a partly missing the real subject
The subject is schematic.
The work is unstructured and the boundaries are unclear
The results to be achieved are unclear.
There are development goals set for project work, but they remain loose and unsubstantiated.

Assessment criteria, good (3)

The assignment is useful and well-grounded for working life.
The assignment handle current issues, but it is common in the field
The work is based on knowledge and its limits are clear.
The results of the assignments are aimed at practical value and the purpose of the work is to bring a new perspective to the topic.
The role of the working life is taken into account.

Assessment criteria, excellent (5)

The work is useful for practical activities and relevant for the working life and its development.
The work is relevant, new, creative, and demanding.
The limits are clear.
The results of the assignment aim to add value and the aim of the work is to bring a new innovative perspective to the topic.
The purpose and objectives of the work are well justified from the viewpoint of working life and knowledge base. The results of the work will be applied to the development of the circular economy

Assessment methods and criteria

Skill tests and essays

Enrollment

22.04.2024 - 31.08.2024

Timing

26.08.2024 - 31.03.2025

Credits

10 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Paula Juurakko
  • Eliisa Ylinen
Student groups
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies

Objective

The student is trained to work in production and service processes in accordance with the food service concept. He / she is able to apply his / her knowledge related to the safety and economy of food services in service and learning environments. The student masters good hygienic practices and takes responsibility for the cleanliness and comfort of the working environment in food and restaurant facilities, using choices that support the environment and support sustainable development.

Content

Basics of Food Production
Knowledge of Food Products
Providing restaurant services in operating environments
10 working days in a commercial kitchen

Materials

Lehtinen, M, Peltonen, H., & Taurén, P. (2011). Ruoanvalmistuksen käsikirja. WSOY.
Lehtinen, M., Peltonen, H., & Talvinen, P. (2007). Mestarikokin käsikirja. WSOY.
Lehtovaara, T., & Hämäläinen, J. (2007). Ravintolakokista mestariksi. WSOY.
Lehtovaara, T., & Hämäläinen, J. (2014). Ravintolakokin käsikirja. Sanoma Pro.
Mauno S., & Lipre E. (2005). Älykäs kokki ammattikeittiössä. WSOY.
Mauno,S., & Lipre E. (2008). Taitava kokki ammattikeittiössä. WSOY.

Teaching methods

Lectures, assignments and production of food services in a service and learning environment.

Employer connections

The course includes 10 working days in a commercial kitchen. Training place is a public or private organisation that offers meal services.

Student workload

155h contact lessons
40h independent studies

75h/10 working days in a commercial kitchen.

Further information

Appropriate working clothes required.
Possible to order working clothes together in the beginning of the course.
Work clothes are purchased at own cost.

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Can produce food and customer services in accordance with the service concept under supervision.
Can work in a guided way in some production and service processes.
The student identifies basic skills related to the safety and economy of food services in different service and learning environments.

Assessment criteria, good (3)

Can produce food and customer services in accordance with the service concept.
Can work in different production and service processes.
The student can use information related to the safety and economy of food services in service and learning environments.

Assessment criteria, excellent (5)

Can produce and solve food and customer service situations in accordance with the service concept.
Can operate independently in various production and service processes.
The student can apply his/her knowledge related to the safety and economy in service and learning environments.

Assessment methods and criteria

Active participation, self-evaluation, group evaluation, customer feedback, assignments, reports.

The practical period in a commercial kitchen is evaluated approved/failed.

Enrollment

22.04.2024 - 29.08.2024

Timing

29.08.2024 - 13.10.2024

Credits

4 op

Virtual proportion (cr)

4 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Master of Engineering, Construction Engineering
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Raija Kangassalo
Student groups
  • MLITA24
    Bachelor of Business Administration, Business Management, Multimodal implementation

Objective

- The student is able to use office software, various online services and online learning environment, taking into account data protection and copyright issues.
- The student will be able to apply basic IT skills in new hardware and software environments

Content

Introduction to office software
Word processing
- settings according to the instructions for written work
- document standard
Spreadsheet
- calculation models
- diagrams
Presentation graphics
- presentation content and structure
- presentation settings
Use of online services
Cloud computing
- web conferencing as a working tool
Data protection
Copyright

Materials

Material assigned by the teacher in Moodle

Teaching methods

orientation hybrid teaching, distant learning (Teams) independent study online

Student workload

Student workload 108 h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Students will identify the most common office software and online services. The student will be able to use simple basic office software and understand the importance of data protection and copyright.

Assessment criteria, good (3)

The student will be able to identify the use of office software and online services and understand how they work and how they can be used as tools for personal work. The student is able to use office software in a variety of situations, taking into account data protection and copyright.

Assessment criteria, excellent (5)

The student will identify office software and online services and understand how they can be used. The student is able to apply office software and online services independently and in a variety of ways, taking into account data protection and copyright issues in different situations.

Assessment methods and criteria

Independent assingments, Moodle exams

Enrollment

22.04.2024 - 09.10.2024

Timing

21.10.2024 - 18.12.2024

Credits

4 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Master of Engineering, Construction Engineering
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Juha Yli-Hemminki
Student groups
  • AUTE24A
    Bachelor of Engineering, Automation Engineering

Objective

- The student is able to use office software, various online services and online learning environment, taking into account data protection and copyright issues.
- The student will be able to apply basic IT skills in new hardware and software environments

Content

Introduction to office software
Word processing
- settings according to the instructions for written work
- document standard
Spreadsheet
- calculation models
- diagrams
Presentation graphics
- presentation content and structure
- presentation settings
Use of online services
Cloud computing
- web conferencing as a working tool
Data protection
Copyright

Materials

Practice examples and exercises made by the teacher. Moodle.

Teaching methods

Lesson exercises in class

Student workload

A total of 107 h
Class exercises 28 h
The rest of the exercises are done independently

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Students will identify the most common office software and online services. The student will be able to use simple basic office software and understand the importance of data protection and copyright.

Assessment criteria, good (3)

The student will be able to identify the use of office software and online services and understand how they work and how they can be used as tools for personal work. The student is able to use office software in a variety of situations, taking into account data protection and copyright.

Assessment criteria, excellent (5)

The student will identify office software and online services and understand how they can be used. The student is able to apply office software and online services independently and in a variety of ways, taking into account data protection and copyright issues in different situations.

Assessment methods and criteria

Exam and returned exercises

Enrollment

22.04.2024 - 09.10.2024

Timing

21.10.2024 - 18.12.2024

Credits

4 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Master of Engineering, Construction Engineering
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Juha Yli-Hemminki
Student groups
  • AUTE24B
    Bachelor of Engineering, Automation Engineering

Objective

- The student is able to use office software, various online services and online learning environment, taking into account data protection and copyright issues.
- The student will be able to apply basic IT skills in new hardware and software environments

Content

Introduction to office software
Word processing
- settings according to the instructions for written work
- document standard
Spreadsheet
- calculation models
- diagrams
Presentation graphics
- presentation content and structure
- presentation settings
Use of online services
Cloud computing
- web conferencing as a working tool
Data protection
Copyright

Materials

Practice examples and exercises made by the teacher. Moodle.

Teaching methods

Lesson exercises in class

Student workload

A total of 107 h
Class exercises 28 h
The rest of the exercises are done independently

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Students will identify the most common office software and online services. The student will be able to use simple basic office software and understand the importance of data protection and copyright.

Assessment criteria, good (3)

The student will be able to identify the use of office software and online services and understand how they work and how they can be used as tools for personal work. The student is able to use office software in a variety of situations, taking into account data protection and copyright.

Assessment criteria, excellent (5)

The student will identify office software and online services and understand how they can be used. The student is able to apply office software and online services independently and in a variety of ways, taking into account data protection and copyright issues in different situations.

Assessment methods and criteria

Exam and returned exercises

Enrollment

22.04.2024 - 04.09.2024

Timing

26.08.2024 - 13.10.2024

Credits

4 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Marja Erkkilä
Student groups
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies

Objective

- The student is able to use office software, various online services and online learning environment, taking into account data protection and copyright issues.
- The student will be able to apply basic IT skills in new hardware and software environments

Content

Introduction to office software
Word processing
- settings according to the instructions for written work
- document standard
Spreadsheet
- calculation models
- diagrams
Presentation graphics
- presentation content and structure
- presentation settings
Use of online services
Cloud computing
- web conferencing as a working tool
Data protection
Copyright

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Students will identify the most common office software and online services. The student will be able to use simple basic office software and understand the importance of data protection and copyright.

Assessment criteria, good (3)

The student will be able to identify the use of office software and online services and understand how they work and how they can be used as tools for personal work. The student is able to use office software in a variety of situations, taking into account data protection and copyright.

Assessment criteria, excellent (5)

The student will identify office software and online services and understand how they can be used. The student is able to apply office software and online services independently and in a variety of ways, taking into account data protection and copyright issues in different situations.

Enrollment

05.08.2024 - 17.11.2024

Timing

02.09.2024 - 31.12.2024

Credits

4 op

Virtual proportion (cr)

4 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Master of Engineering, Construction Engineering
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Raija Kangassalo
Scheduling groups
  • Avoin AMK (Ei koske tutkinto-opiskelijaa) (Size: 100. Open UAS: 100.)
Education groups
  • Open UAS (Doesn't apply to degree student)

Objective

- The student is able to use office software, various online services and online learning environment, taking into account data protection and copyright issues.
- The student will be able to apply basic IT skills in new hardware and software environments

Content

Introduction to office software
Word processing
- settings according to the instructions for written work
- document standard
Spreadsheet
- calculation models
- diagrams
Presentation graphics
- presentation content and structure
- presentation settings
Use of online services
Cloud computing
- web conferencing as a working tool
Data protection
Copyright

Materials

Material assigned by the teacher in Moodle

Teaching methods

independent online study

Student workload

Student workload 108 h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Students will identify the most common office software and online services. The student will be able to use simple basic office software and understand the importance of data protection and copyright.

Assessment criteria, good (3)

The student will be able to identify the use of office software and online services and understand how they work and how they can be used as tools for personal work. The student is able to use office software in a variety of situations, taking into account data protection and copyright.

Assessment criteria, excellent (5)

The student will identify office software and online services and understand how they can be used. The student is able to apply office software and online services independently and in a variety of ways, taking into account data protection and copyright issues in different situations.

Assessment methods and criteria

Independent assingments, Moodle exams

Enrollment

16.12.2024 - 20.04.2025

Timing

07.01.2025 - 31.05.2025

Credits

4 op

Virtual proportion (cr)

4 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Master of Engineering, Construction Engineering
  • Bachelor of Business Administration, Business Management
  • Bachelor of Social Services
  • Bachelor of Hospitality Management
  • Bachelor of Business Administration, SME Business Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Raija Kangassalo
Scheduling groups
  • Avoin AMK (Ei koske tutkinto-opiskelijaa) (Size: 50. Open UAS: 50.)
Education groups
  • Open UAS (Doesn't apply to degree student)

Objective

- The student is able to use office software, various online services and online learning environment, taking into account data protection and copyright issues.
- The student will be able to apply basic IT skills in new hardware and software environments

Content

Introduction to office software
Word processing
- settings according to the instructions for written work
- document standard
Spreadsheet
- calculation models
- diagrams
Presentation graphics
- presentation content and structure
- presentation settings
Use of online services
Cloud computing
- web conferencing as a working tool
Data protection
Copyright

Materials

Material assigned by the teacher in Moodle

Teaching methods

independent online study

Student workload

Student workload 108 h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Students will identify the most common office software and online services. The student will be able to use simple basic office software and understand the importance of data protection and copyright.

Assessment criteria, good (3)

The student will be able to identify the use of office software and online services and understand how they work and how they can be used as tools for personal work. The student is able to use office software in a variety of situations, taking into account data protection and copyright.

Assessment criteria, excellent (5)

The student will identify office software and online services and understand how they can be used. The student is able to apply office software and online services independently and in a variety of ways, taking into account data protection and copyright issues in different situations.

Assessment methods and criteria

Independent assingments, Moodle exams

Enrollment

11.11.2024 - 15.01.2025

Timing

07.01.2025 - 11.05.2025

Credits

4 op

Virtual proportion (cr)

1.6 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
  • Bachelor of Engineering, Food Processing and Biotechnology
Teachers
  • Marja Erkkilä
Student groups
  • MRESTO25
    Bachelor of Hospitality Management, Part-time studies
  • MBIELI25
    Bachelor of Engineering, Food Processing and Biotechnology, Part-time studies

Objective

- The student is able to use office software, various online services and online learning environment, taking into account data protection and copyright issues.
- The student will be able to apply basic IT skills in new hardware and software environments

Content

Introduction to office software
Word processing
- settings according to the instructions for written work
- document standard
Spreadsheet
- calculation models
- diagrams
Presentation graphics
- presentation content and structure
- presentation settings
Use of online services
Cloud computing
- web conferencing as a working tool
Data protection
Copyright

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Students will identify the most common office software and online services. The student will be able to use simple basic office software and understand the importance of data protection and copyright.

Assessment criteria, good (3)

The student will be able to identify the use of office software and online services and understand how they work and how they can be used as tools for personal work. The student is able to use office software in a variety of situations, taking into account data protection and copyright.

Assessment criteria, excellent (5)

The student will identify office software and online services and understand how they can be used. The student is able to apply office software and online services independently and in a variety of ways, taking into account data protection and copyright issues in different situations.

Enrollment

02.09.2024 - 15.12.2024

Timing

07.01.2025 - 23.02.2025

Credits

2 op

Virtual proportion (cr)

2 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Kaija Nissinen
Student groups
  • RESTO23
    Bachelor of Hospitality Management, Full-time studies
  • MRESTO24
    Bachelor of Hospitality Management, Part-time studies

Objective

The student is able to
- identify differences in scientific and everyday thinking
- define different approaches to research and basics concepts of research
- present the stages of a research process and reporting (structure)
- explain the importance of critical thinking in research and development work
- give examples of the meaning of research ethics

Content

- scientific and everyday thinking
- general research ethics
- central research methods
- basic concepts and structure of research
- states of research process and report
- research&development approach to work

Materials

- Hirsjärvi, S., Remes, P. & Sajavaara, P. 2009. Tutki ja kirjoita. 15th edition. Helsinki: Tammi.
- SeUAS Thesis guidelines
- SeUAS Instructions for written work
- material provided by the teacher

Teaching methods

Exercises in Moodle and lessons

Student workload

54 h, of which independent studying 46 h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

x

Assessment criteria, approved/failed

- Pass/fail
Pass:
The student demonstrates the competencies defined as the learning goals of the course and acceptably carries out the possible assignments related to the course.
Fail:
The student does not achieve the learning goals of the course and is not able to demonstrate their competencies.

Assessment methods and criteria

Tehtävien suorittaminen hyväksytysti

Assessment criteria, satisfactory (1)

- Pass/fail
Pass:
The student demonstrates the competencies defined as the learning goals of the course and acceptably carries out the assignments related to the course.
Fail:
The student does not achieve the learning goals of the course and is not able to demonstrate his/her competencies.

Qualifications

No prerequisites

Enrollment

11.11.2024 - 15.01.2025

Timing

07.01.2025 - 23.02.2025

Credits

4 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Hospitality Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Anna Vierula
Student groups
  • KONE24A
    Bachelor of Engineering, Mechanical Engineering

Objective

The student can
- act adequately in different public presentation and group communication situations
- act in interactive situations in digital environments, too
- analyse and assess communication skills as part of professional growth
- produce formal style text and apply SeAMK’s Instructions for Written Work

Content

- Communication style analysis
- Public presentation skills and interaction
- Group communication skills (e.g., meetings and negotiations, incl. online)
- Principles of a digital environment and interaction
- Production of formal style texts
- SeAMK’s Instructions for Written Work

Materials

- Material provided by the teacher
- Juholin, E. (2022). Communicare! Ota viestinnän ilmiöt ja strategiat haltuun (8. uud. p.). Infor / Management Institute of Finland MIF.
- SeAMK's Instructions for Written Work https://seamk.libguides.com/KirjallistenToidenOhje
- Kielitoimiston ohjepankki (Kotus) http://www.kielitoimistonohjepankki.fi/
- Kielijelppi http://www.kielijelppi.fi/
- Opintokeskus Sivis https://www.kokouskaytannot.fi/

Teaching methods

Contact lessons
Independent study: data acquisition and exercises
Written and spoken individual and group assignments
Online exams

Completion alternatives

Demonstrations of competencies

Student workload

108 h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student can communicate in a sender-focused manner: they cannot pay sufficient attention to the goal, receiver, or situation. Text structure is incoherent and illogical, and argumentation is biased and scarce. Illustration is limited and irrelevant. The student can only assess their communication from the perspective of the sender of the message. They recognise the principles of digital communication only partially.

Assessment criteria, good (3)

In their communication, the student can only partially pay attention to the goal, situation, and the receiver of the message. Can maintain interaction in communication. Recognises to some extent the cultural-specific character of communication. Can take the principles of digital communication into account. Text structure is mainly clear and consistent, and argumentation is varied and trustworthy. Illustration is adequate. The student can assess their communication to some extent and partly in a realistic way.

Assessment criteria, excellent (5)

In their communication, the student can pay attention to the goal, situation, and the receiver of the message in a commendable and convincing manner, they can act responsibly and according to the agreed principles. Interaction in communication is very skilful. Can recognise the cultural-specific character of communication. Masters the policies of digital communication and can apply them. Text structure is typical of the genre, text is logical, clear, coherent, and argumentation is varied, unbiased, and convincing. consistent, and argumentation is varied and trustworthy. Illustration is adequate, efficient, and thought-out. The student can assess their own communication in a varied and realistic way from the perspective of the goal, purpose, receiver, and their own professional field.

Assessment methods and criteria

Written and spoken assignments
Online exams
Active participation in the assignments and submitting the assignments on time
Self assessment
Peer assessment

Enrollment

11.11.2024 - 15.01.2025

Timing

07.01.2025 - 23.02.2025

Credits

4 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Hospitality Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Anna Vierula
Student groups
  • KONE24B
    Bachelor of Engineering, Mechanical Engineering

Objective

The student can
- act adequately in different public presentation and group communication situations
- act in interactive situations in digital environments, too
- analyse and assess communication skills as part of professional growth
- produce formal style text and apply SeAMK’s Instructions for Written Work

Content

- Communication style analysis
- Public presentation skills and interaction
- Group communication skills (e.g., meetings and negotiations, incl. online)
- Principles of a digital environment and interaction
- Production of formal style texts
- SeAMK’s Instructions for Written Work

Materials

- Material provided by the teacher
- Juholin, E. (2022). Communicare! Ota viestinnän ilmiöt ja strategiat haltuun (8. uud. p.). Infor / Management Institute of Finland MIF.
- SeAMK's Instructions for Written Work https://seamk.libguides.com/KirjallistenToidenOhje
- Kielitoimiston ohjepankki (Kotus) http://www.kielitoimistonohjepankki.fi/
- Kielijelppi http://www.kielijelppi.fi/
- Opintokeskus Sivis https://www.kokouskaytannot.fi/

Teaching methods

Contact lessons
Independent study: data acquisition and exercises
Written and spoken individual and group assignments
Online exams

Completion alternatives

Demonstrations of competencies

Student workload

108 h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student can communicate in a sender-focused manner: they cannot pay sufficient attention to the goal, receiver, or situation. Text structure is incoherent and illogical, and argumentation is biased and scarce. Illustration is limited and irrelevant. The student can only assess their communication from the perspective of the sender of the message. They recognise the principles of digital communication only partially.

Assessment criteria, good (3)

In their communication, the student can only partially pay attention to the goal, situation, and the receiver of the message. Can maintain interaction in communication. Recognises to some extent the cultural-specific character of communication. Can take the principles of digital communication into account. Text structure is mainly clear and consistent, and argumentation is varied and trustworthy. Illustration is adequate. The student can assess their communication to some extent and partly in a realistic way.

Assessment criteria, excellent (5)

In their communication, the student can pay attention to the goal, situation, and the receiver of the message in a commendable and convincing manner, they can act responsibly and according to the agreed principles. Interaction in communication is very skilful. Can recognise the cultural-specific character of communication. Masters the policies of digital communication and can apply them. Text structure is typical of the genre, text is logical, clear, coherent, and argumentation is varied, unbiased, and convincing. consistent, and argumentation is varied and trustworthy. Illustration is adequate, efficient, and thought-out. The student can assess their own communication in a varied and realistic way from the perspective of the goal, purpose, receiver, and their own professional field.

Assessment methods and criteria

Written and spoken assignments
Online exams
Active participation in the assignments and submitting the assignments on time
Self assessment
Peer assessment

Enrollment

22.04.2024 - 04.09.2024

Timing

26.08.2024 - 18.12.2024

Credits

4 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Ulla-Maaria Paukkunen
Student groups
  • RESTO24
    Bachelor of Hospitality Management, Full-time studies

Objective

The student can
- act adequately in different public presentation and group communication situations
- act in interactive situations in digital environments, too
- analyse and assess communication skills as part of professional growth
- produce formal style text and apply SeAMK’s Instructions for Written Work

Content

- Communication style analysis
- Public presentation skills and interaction
- Group communication skills (e.g., meetings and negotiations, incl. online)
- Principles of a digital environment and interaction
- Production of formal style texts
- SeAMK’s Instructions for Written Work

Materials

Juholin, E. (2022). Communicare! Ota viestinnän ilmiöt ja strategiat haltuun (8. uud. p.). Infor / Management Institute of Finland MIF.; Kielitoimiston ohjepankki (Kotus) http://www.kielitoimistonohjepankki.fi/; Opintokeskus Sivis https://www.kokouskaytannot.fi/; SeAMKin kirjallisten töiden ohje https://seamk.libguides.com/KirjallistenToidenOhje

Teaching methods

- contact lessons and distance learning
- written and spoken assignments
- independent study

Exam schedules

Time of the exams will be announced during the course.

Student workload

108 h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student can communicate in a sender-focused manner: they cannot pay sufficient attention to the goal, receiver, or situation. Text structure is incoherent and illogical, and argumentation is biased and scarce. Illustration is limited and irrelevant. The student can only assess their communication from the perspective of the sender of the message. They recognise the principles of digital communication only partially.

Assessment criteria, good (3)

In their communication, the student can only partially pay attention to the goal, situation, and the receiver of the message. Can maintain interaction in communication. Recognises to some extent the cultural-specific character of communication. Can take the principles of digital communication into account. Text structure is mainly clear and consistent, and argumentation is varied and trustworthy. Illustration is adequate. The student can assess their communication to some extent and partly in a realistic way.

Assessment criteria, excellent (5)

In their communication, the student can pay attention to the goal, situation, and the receiver of the message in a commendable and convincing manner, they can act responsibly and according to the agreed principles. Interaction in communication is very skilful. Can recognise the cultural-specific character of communication. Masters the policies of digital communication and can apply them. Text structure is typical of the genre, text is logical, clear, coherent, and argumentation is varied, unbiased, and convincing. consistent, and argumentation is varied and trustworthy. Illustration is adequate, efficient, and thought-out. The student can assess their own communication in a varied and realistic way from the perspective of the goal, purpose, receiver, and their own professional field.

Assessment methods and criteria

Self and peer evaluation, teacher's evaluation

Assessment criteria, good (3)

The student can communicate in a sender-focused manner: they cannot pay sufficient attention to the goal, receiver, or situation. Text structure is incoherent and illogical, and argumentation is biased and scarce. Illustration is limited and irrelevant. The student can only assess their communication from the perspective of the sender of the message. They recognise the principles of digital communication only partially.

Assessment criteria, excellent (5)

In their communication, the student can only partially pay attention to the goal, situation, and the receiver of the message. Can maintain interaction in communication. Recognises to some extent the cultural-specific character of communication. Can take the principles of digital communication into account. Text structure is mainly clear and consistent, and argumentation is varied and trustworthy. Illustration is adequate. The student can assess their communication to some extent and partly in a realistic way.

Assessment criteria, approved/failed

In their communication, the student can pay attention to the goal, situation, and the receiver of the message in a commendable and convincing manner, they can act responsibly and according to the agreed principles. Interaction in communication is very skilful. Can recognise the cultural-specific character of communication. Masters the policies of digital communication and can apply them. Text structure is typical of the genre, text is logical, clear, coherent, and argumentation is varied, unbiased, and convincing. consistent, and argumentation is varied and trustworthy. Illustration is adequate, efficient, and thought-out. The student can assess their own communication in a varied and realistic way from the perspective of the goal, purpose, receiver, and their own professional field.

Enrollment

11.11.2024 - 15.01.2025

Timing

07.01.2025 - 27.04.2025

Credits

4 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Engineering, Construction Engineering
  • Bachelor of Health Care, Nursing
  • Bachelor of Construction Site Management
  • Bachelor of Hospitality Management
  • Bachelor of Natural Resources, Agriculture and Rural Enterprises
  • Bachelor of Engineering, Information Technology
  • Bachelor of Engineering, Automation Engineering
  • Bachelor of Engineering, Food Processing and Biotechnology
  • Bachelor of Health Care, Physiotherapy
  • Bachelor of Engineering, Mechanical Engineering
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Helena Myllymäki
Student groups
  • MAGRO25
    Bachelor of Natural Resources

Objective

The student can
- act adequately in different public presentation and group communication situations
- act in interactive situations in digital environments, too
- analyse and assess communication skills as part of professional growth
- produce formal style text and apply SeAMK’s Instructions for Written Work

Content

- Communication style analysis
- Public presentation skills and interaction
- Group communication skills (e.g., meetings and negotiations, incl. online)
- Principles of a digital environment and interaction
- Production of formal style texts
- SeAMK’s Instructions for Written Work

Materials

Juholin, E. (2022). Communicare! Ota viestinnän ilmiöt ja strategiat haltuun (8. uud. p.). Infor / Management Institute of Finland MIF.; Kielitoimiston ohjepankki (Kotus) http://www.kielitoimistonohjepankki.fi/; Opintokeskus Sivis https://www.kokouskaytannot.fi/; SeAMKin kirjallisten töiden ohje https://seamk.libguides.com/KirjallistenToidenOhje

Teaching methods

Team learning

Student workload

108 h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student can communicate in a sender-focused manner: they cannot pay sufficient attention to the goal, receiver, or situation. Text structure is incoherent and illogical, and argumentation is biased and scarce. Illustration is limited and irrelevant. The student can only assess their communication from the perspective of the sender of the message. They recognise the principles of digital communication only partially.

Assessment criteria, good (3)

In their communication, the student can only partially pay attention to the goal, situation, and the receiver of the message. Can maintain interaction in communication. Recognises to some extent the cultural-specific character of communication. Can take the principles of digital communication into account. Text structure is mainly clear and consistent, and argumentation is varied and trustworthy. Illustration is adequate. The student can assess their communication to some extent and partly in a realistic way.

Assessment criteria, excellent (5)

In their communication, the student can pay attention to the goal, situation, and the receiver of the message in a commendable and convincing manner, they can act responsibly and according to the agreed principles. Interaction in communication is very skilful. Can recognise the cultural-specific character of communication. Masters the policies of digital communication and can apply them. Text structure is typical of the genre, text is logical, clear, coherent, and argumentation is varied, unbiased, and convincing. consistent, and argumentation is varied and trustworthy. Illustration is adequate, efficient, and thought-out. The student can assess their own communication in a varied and realistic way from the perspective of the goal, purpose, receiver, and their own professional field.

Assessment methods and criteria

Self and peer aevaluation, teacher's evaluation

Assessment criteria, good (3)

Communication is sender orientated; student is not able to take the objective, recipient or the situation into account sufficiently. The structure of the academic texts is disconnected and illogical. Argumentation is biased and scant. The student is not able to illustrate required parts of the texts sufficiently. Student is able to assess communication only from the viewpoint of the sender of the message.

Assessment criteria, excellent (5)

Student is able to take the objective, recipient and the situation into account in most parts. Student is able to uphold interaction and is able to recognize some cultural aspects of communication. The structure of the academic texts is mainly consistent and coherent. Argumentation is versatile and convincing. Student is able to illustrate required parts of the texts sufficiently. Student is able to assess his/her communication skills for the most part.

Assessment criteria, approved/failed

Student is very good at taking the objective, recipient and the situation into account. Student is able to perform in accordance with the agreed upon method. Interaction in communication situations is very skilled. The student recognizes the cultural aspects of communication. The structure of the academic texts complies with the given instructions, and is logical and cohesive. Argumentation is versatile and convincing and takes different viewpoints into account. The student is able to illustrate required parts of the texts effectively and in a considered way. Student is able to assess his/her communication skills with regard to professional field.

Enrollment

11.11.2024 - 15.01.2025

Timing

07.01.2025 - 11.05.2025

Credits

4 op

Teaching languages
  • Finnish
Seats

10 - 70

Degree programmes
  • Bachelor of Hospitality Management
  • Bachelor of Engineering, Food Processing and Biotechnology
Teachers
  • Sirkka Nieminen
Student groups
  • MRESTO25
    Bachelor of Hospitality Management, Part-time studies
  • MBIELI25
    Bachelor of Engineering, Food Processing and Biotechnology, Part-time studies

Objective

The student can
- act adequately in different public presentation and group communication situations
- act in interactive situations in digital environments, too
- analyse and assess communication skills as part of professional growth
- produce formal style text and apply SeAMK’s Instructions for Written Work

Content

- Communication style analysis
- Public presentation skills and interaction
- Group communication skills (e.g., meetings and negotiations, incl. online)
- Principles of a digital environment and interaction
- Production of formal style texts
- SeAMK’s Instructions for Written Work

Materials

- online and other material will be announced in the beginning of the course
- Instructions for Written Work (APA)

Teaching methods

- distance learning
- written and spoken assignments
- independent study

Exam schedules

Exam times will be announced during the course.

Completion alternatives

Demonstrations of competencies (timetable, see intra)

Student workload

108h in total

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student can communicate in a sender-focused manner: they cannot pay sufficient attention to the goal, receiver, or situation. Text structure is incoherent and illogical, and argumentation is biased and scarce. Illustration is limited and irrelevant. The student can only assess their communication from the perspective of the sender of the message. They recognise the principles of digital communication only partially.

Assessment criteria, good (3)

In their communication, the student can only partially pay attention to the goal, situation, and the receiver of the message. Can maintain interaction in communication. Recognises to some extent the cultural-specific character of communication. Can take the principles of digital communication into account. Text structure is mainly clear and consistent, and argumentation is varied and trustworthy. Illustration is adequate. The student can assess their communication to some extent and partly in a realistic way.

Assessment criteria, excellent (5)

In their communication, the student can pay attention to the goal, situation, and the receiver of the message in a commendable and convincing manner, they can act responsibly and according to the agreed principles. Interaction in communication is very skilful. Can recognise the cultural-specific character of communication. Masters the policies of digital communication and can apply them. Text structure is typical of the genre, text is logical, clear, coherent, and argumentation is varied, unbiased, and convincing. consistent, and argumentation is varied and trustworthy. Illustration is adequate, efficient, and thought-out. The student can assess their own communication in a varied and realistic way from the perspective of the goal, purpose, receiver, and their own professional field.

Assessment methods and criteria

written and spoken assignments, self-assessment, peer review and exams

Enrollment

03.04.2024 - 05.09.2024

Timing

09.09.2024 - 18.12.2024

Credits

3 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Hospitality Management
Teachers
  • Nina Sillvan
Student groups
  • RESTO23
    Bachelor of Hospitality Management, Full-time studies
  • MRESTO24
    Bachelor of Hospitality Management, Part-time studies

Objective

The Student
• is able to describe the main features of entrepreneurial competence and reflect personal objectives and strengths in relation to them.
• can illustrate and examine the social, cultural, ecological and economic value of the tourism and service industry and understand how they differ from each other
• can explain different value chains and value networks in the tourism and service industry
• is able to define the importance of tourism and services business in society and in the economy
• is able to illustrate the conditions for profitable business
• is able to describe the steps involved in setting up a business
• can identify the services offered by SeAMK to start and develop a business.

Content

Content
• Entrepreneurial competence
• Identification of value chains and value networks in different environments, production of value in different structures, such as companies and associations in the tourism and service industries
• Core concepts of entrepreneurship, business operations and revenue models, economic literacy, risk management in tourism and service industries
• Business Plan and Business Model Canvas as a tool for structuring a business idea
• Business as a part of society.

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student can
- take responsibility for their tasks (acts in an entrepreneur-like way)
- recognise their entrepreneurial competences and realize the importance of tolerance for ambiguity in their own actions
- recognise the customer’s key role in the planning of business activity
- recognise, in the business plan, their own competence and the customers and key partners of their company

Assessment criteria, good (3)

In addition to the above things, the student
- can assess their own potential for acting as an entrepreneur
- can assess the chance of success of business operations and becoming an entrepreneur
- can recognise the partners and networks most important for their business
- is familiar with the knowledge base of business and the connection of responsibility with business
- knows the basics of business calculations

Assessment criteria, excellent (5)

In addition to the above things, the student
- can assess the challenges and opportunities of entrepreneurship
- can analyse competitors’ importance for business
- analyse and assess their strategic choices and is aware of the social importance of business activities
- recognises, from the perspective of their business plan, the key risks, masters business calculations, and the pricing of their product or service