Organisational BehaviorLaajuus (2 cr)
Code: CA00DA63
Objective
The student is familiar with the basic structures of an organization and its significance for the functioning of the organization. The student is familiar with different aspects of organizational behaviour and can apply them in the work community. After completing the course, students will be able to identify and evaluate their own and work community members' strengths and development targets. He / she is able to lead his / her own and work community activities and is able to take responsibility for learning the group and sharing the lessons learned.
Content
Individuals and groups in organization
Emotion, emotional intelligence
Stress, burnout
The psychological capital of the organization
Qualifications
Customer service
Tourism and experience services
Food Service Production
Training
Assessment criteria, satisfactory (1)
The student knows different aspects of organizational behavior and is able to act as a member of a multicultural work community. He / she identifies his own and the members of the work community's differences, strengths and areas for development.
Assessment criteria, good (3)
The student understands different aspects of organizational behavior and is able to act as a member of a multicultural work community while maintaining the well-being of the community. He / she recognizes his / her own and the work community members' differences, strengths and areas for development and is able to take them into account when working in the work community.
Assessment criteria, excellent (5)
The student understands different aspects of organizational behavior and is able to act as a member of a multicultural work community, promoting the well-being of the community. He / she recognizes his / her own and the work community members' differences, strengths and development targets and is able to take them into account in the management and development of the work community.
Materials
Dunderfelt, T. (2010). Tunnista temperamentit. Väriä elämään ja itsetuntemukseen. PS-kustannus.
Lämsä, A-K., & Hautala, T. (2005). Organisaatiokäyttäytymisen perusteet. Edita. E-kirja.
Rauhala, I., Leppänen, M., & Heikkilä, A. (2013). Pääasia –Organisaation psykologinen pääoma. Alma Talent.
Enrollment
11.11.2024 - 07.01.2025
Timing
07.01.2025 - 27.04.2025
Credits
2 op
Virtual proportion (cr)
2 op
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Food and Hospitality
Teachers
- Paula Juurakko
Student groups
-
RESTO23Bachelor of Hospitality Management, Full-time studies
-
MRESTO24Bachelor of Hospitality Management, Part-time studies
Objective
The student is familiar with the basic structures of an organization and its significance for the functioning of the organization. The student is familiar with different aspects of organizational behaviour and can apply them in the work community. After completing the course, students will be able to identify and evaluate their own and work community members' strengths and development targets. He / she is able to lead his / her own and work community activities and is able to take responsibility for learning the group and sharing the lessons learned.
Content
Individuals and groups in organization
Emotion, emotional intelligence
Stress, burnout
The psychological capital of the organization
Materials
Dunderfelt, T. (2010). Tunnista temperamentit. Väriä elämään ja itsetuntemukseen. PS-kustannus.
Lämsä, A-M., & Päivike, T. (2005). Organisaatiokäyttäytymisen perusteet. E-kirja.
Rauhala, I., Leppänen, M., & Heikkilä, A. (2013). Pääasia –Organisaation psykologinen pääoma. Alma Talent.
Salmela-Aro, K., Nurmi, J-E., & Feldt, T. (2017). Mikä meitä liikuttaa: motivaatiopsykologian perusteet. E-kirja.
Teaching methods
Online study.
Student workload
2 credits - 54 h.
Evaluation scale
Passed/failed
Assessment criteria, satisfactory (1)
The student knows different aspects of organizational behavior and is able to act as a member of a multicultural work community. He / she identifies his own and the members of the work community's differences, strengths and areas for development.
Assessment criteria, good (3)
The student understands different aspects of organizational behavior and is able to act as a member of a multicultural work community while maintaining the well-being of the community. He / she recognizes his / her own and the work community members' differences, strengths and areas for development and is able to take them into account when working in the work community.
Assessment criteria, excellent (5)
The student understands different aspects of organizational behavior and is able to act as a member of a multicultural work community, promoting the well-being of the community. He / she recognizes his / her own and the work community members' differences, strengths and development targets and is able to take them into account in the management and development of the work community.
Assessment methods and criteria
Reports
Qualifications
Customer service
Tourism and experience services
Food Service Production
Training
Enrollment
13.11.2023 - 17.01.2024
Timing
08.01.2024 - 30.04.2024
Credits
2 op
Virtual proportion (cr)
2 op
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Food and Hospitality
Teachers
- Paula Juurakko
Student groups
-
MRESTO23Degree Programme in Food and Hospitality, Part-time studies
Objective
The student is familiar with the basic structures of an organization and its significance for the functioning of the organization. The student is familiar with different aspects of organizational behaviour and can apply them in the work community. After completing the course, students will be able to identify and evaluate their own and work community members' strengths and development targets. He / she is able to lead his / her own and work community activities and is able to take responsibility for learning the group and sharing the lessons learned.
Content
Individuals and groups in organization
Emotion, emotional intelligence
Stress, burnout
The psychological capital of the organization
Materials
Dunderfelt, T. Tunnista temperamentit. Väriä elämään ja itsetuntemukseen. 2010. PS-kustannus.
Lämsä, A-K. & Hautala, T. 2005. Organisaatiokäyttäytymisen perusteet. Edita. E-book.
Rauhala, I., Leppänen, M. & Heikkilä, A. 2013. Pääasia –Organisaation psykologinen pääoma. Helsinki.
Teaching methods
Online study.
Student workload
2 credits - 54 h.
Evaluation scale
Passed/failed
Assessment criteria, satisfactory (1)
The student knows different aspects of organizational behavior and is able to act as a member of a multicultural work community. He / she identifies his own and the members of the work community's differences, strengths and areas for development.
Assessment criteria, good (3)
The student understands different aspects of organizational behavior and is able to act as a member of a multicultural work community while maintaining the well-being of the community. He / she recognizes his / her own and the work community members' differences, strengths and areas for development and is able to take them into account when working in the work community.
Assessment criteria, excellent (5)
The student understands different aspects of organizational behavior and is able to act as a member of a multicultural work community, promoting the well-being of the community. He / she recognizes his / her own and the work community members' differences, strengths and development targets and is able to take them into account in the management and development of the work community.
Assessment methods and criteria
Reports
Qualifications
Customer service
Tourism and experience services
Food Service Production
Training
Enrollment
17.04.2023 - 06.09.2023
Timing
28.08.2023 - 15.10.2023
Credits
2 op
Virtual proportion (cr)
0.5 op
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Food and Hospitality
Teachers
- Paula Juurakko
Student groups
-
RESTO22
Objective
The student is familiar with the basic structures of an organization and its significance for the functioning of the organization. The student is familiar with different aspects of organizational behaviour and can apply them in the work community. After completing the course, students will be able to identify and evaluate their own and work community members' strengths and development targets. He / she is able to lead his / her own and work community activities and is able to take responsibility for learning the group and sharing the lessons learned.
Content
Individuals and groups in organization
Emotion, emotional intelligence
Stress, burnout
The psychological capital of the organization
Materials
Dunderfelt, T. Tunnista temperamentit. Väriä elämään ja itsetuntemukseen. 2010. PS-kustannus.
Lämsä, A-K. & Päivike, T. 2013. Organisaatiokäyttäytymisen perusteet. Edita. E-book.
Rauhala, I., Leppänen, M. & Heikkilä, A. 2013. Pääasia –Organisaation psykologinen pääoma. Helsinki.
Teaching methods
Includes lectures, teamwork and online study.
Student workload
Organisaatiokäyttäytyminen 2 op.
12 h contact lessons.
42 h independent studies.
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
The student knows different aspects of organizational behavior and is able to act as a member of a multicultural work community. He / she identifies his own and the members of the work community's differences, strengths and areas for development.
Assessment criteria, good (3)
The student understands different aspects of organizational behavior and is able to act as a member of a multicultural work community while maintaining the well-being of the community. He / she recognizes his / her own and the work community members' differences, strengths and areas for development and is able to take them into account when working in the work community.
Assessment criteria, excellent (5)
The student understands different aspects of organizational behavior and is able to act as a member of a multicultural work community, promoting the well-being of the community. He / she recognizes his / her own and the work community members' differences, strengths and development targets and is able to take them into account in the management and development of the work community.
Assessment methods and criteria
Active participation, assignments and reports.
Qualifications
Customer service
Tourism and experience services
Food Service Production
Training