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Evaluation, Development and Quality Management in Elderly Care ServicesLaajuus (4 cr)

Code: GERAJO200

Objective

Students will learn to evaluate, plan and implement development processes in elderly care and assert themselves as experts. They will learn to interpret and evaluate development targets in elderly care and services and use quality management methods to develop and manage the work with the elderly. The student has the competence to evaluate and develop activities also from the perspective of sustainable development,

Content

- evaluation and development methods
- evaluation of a service process
- quality of services and quality management
- different quality systems in general
- quality management systems
- collaboration in quality development
- supervision of documentation
- sustainable development perspectives in development work

Qualifications

most part of the basic and professional studies

Assessment criteria, satisfactory (1)

Students are able to name development processes in elderly care. They will learn to name development targets in elderly care and services and quality management methods.

Assessment criteria, good (3)

Students have qualities to participate in elderly care development processes. They are able to analyze development processes in elderly care and view at quality management methods. good knowledge of the contents as defined in the learning outcomes. . Students reflect on current and future development challenges related to their individual competences.

Assessment criteria, excellent (5)

Students are able to evaluate, plan and implement development processes in elderly care and express their professional knowledge. They are able to evaluate and look forward at development targets in elderly care and services. They are able to apply quality management methods to develop and manage the work with the elderly. Students reflect on and critically evaluate current and future development challenges and use it to support their professional growth,taking into account the perspectives of sustainable development in development work .

Materials

- Kivipelto, M., Heinonen, H., Larivaara, M., Jonsson, P., Kotiranta, T., Vierros, A., Vuorenmaa, M., Maijanen, S.&Tulonen-Tapio, J. 2010. Näkökulmia arviointiin. Kaste-ohjelman valtionavustushankkeet. Saatavana: http://www.julkari.fi/bitstream/handle/10024/90811/URN_ISBN_978-952-245-649-6.pdf?sequence=1 .
- Seppänen-Järvelä, R. & Vataja, K. (toim.) 2009. Työyhteisö uusille urille. Kehittäminen osaksi arjen työtä. Jyväskylä: PS-kustannus.
- Lecklin, O. & Laine, R. 2009. Laadunkehittäjän työkalupakki. Helsinki: Talentum.
- Niiranen, V., Lumijärvi I. & Stenval, J. 2005. Kuntapalvelujen tuloksellisuuden arviointi ? tasapainotettu mittaristo kunnallisissa organisaatioissa. Jyväskylä: P-kustannus.
- Launis K., Schaupp M., Koli A. & Rauas-Huuhtanen S. 2010. Muutospajaohjaajan opas. Helsinki: Tykes, raportteja 71.
- current research and articles

Enrollment

17.04.2023 - 06.09.2023

Timing

15.01.2024 - 31.03.2024

Credits

4 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Annukka Haapa-aho
  • Maria Valli
Student groups
  • MGERO21

Objective

Students will learn to evaluate, plan and implement development processes in elderly care and assert themselves as experts. They will learn to interpret and evaluate development targets in elderly care and services and use quality management methods to develop and manage the work with the elderly. The student has the competence to evaluate and develop activities also from the perspective of sustainable development,

Content

- evaluation and development methods
- evaluation of a service process
- quality of services and quality management
- different quality systems in general
- quality management systems
- collaboration in quality development
- supervision of documentation
- sustainable development perspectives in development work

Materials

Valtioneuvosto: Laatusuositus hyvän ikääntymisen turvaamiseksi ja palvelujen parantamiseksi 2020–2023 : Tavoitteena ikäystävällinen Suomi
Jenni Kulmala (toim.) Parempi vanhustyö. Menetelmiä johtamisen kehittämiseen. PS-kustannus.2017.
Hujala Anneli, Taskinen Helena (toim.) Uudistuva sosiaali- ja tervesysala. Tampere University Press.2020

Teaching methods

Lectures, learning assignments, Flipped learning -method; the student independently familiarizes himself with the material linked to Moodle before the lessons marked in the timetable

Student workload

Student work 108 h, of which 15 h contact teaching.

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Students are able to name development processes in elderly care. They will learn to name development targets in elderly care and services and quality management methods.

Assessment criteria, good (3)

Students have qualities to participate in elderly care development processes. They are able to analyze development processes in elderly care and view at quality management methods. good knowledge of the contents as defined in the learning outcomes. . Students reflect on current and future development challenges related to their individual competences.

Assessment criteria, excellent (5)

Students are able to evaluate, plan and implement development processes in elderly care and express their professional knowledge. They are able to evaluate and look forward at development targets in elderly care and services. They are able to apply quality management methods to develop and manage the work with the elderly. Students reflect on and critically evaluate current and future development challenges and use it to support their professional growth,taking into account the perspectives of sustainable development in development work .

Assessment methods and criteria

A group task and an individual task are evaluated.

Qualifications

most part of the basic and professional studies

Enrollment

31.10.2022 - 15.01.2023

Timing

05.12.2022 - 10.03.2023

Credits

4 op

Teaching languages
  • Finnish
Seats

12 - 37

Degree programmes
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Annukka Haapa-aho
  • Maria Valli
Student groups
  • MGERO20

Objective

Students will learn to evaluate, plan and implement development processes in elderly care and assert themselves as experts. They will learn to interpret and evaluate development targets in elderly care and services and use quality management methods to develop and manage the work with the elderly. The student has the competence to evaluate and develop activities also from the perspective of sustainable development,

Content

- evaluation and development methods
- evaluation of a service process
- quality of services and quality management
- different quality systems in general
- quality management systems
- collaboration in quality development
- supervision of documentation
- sustainable development perspectives in development work

Materials

Valtioneuvosto: Laatusuositus hyvän ikääntymisen turvaamiseksi ja palvelujen parantamiseksi 2020–2023 : Tavoitteena ikäystävällinen Suomi
Jenni Kulmala (toim.) Parempi vanhustyö. Menetelmiä johtamisen kehittämiseen. PS-kustannus.2017.
Hujala Anneli, Taskinen Helena (toim.) Uudistuva sosiaali- ja tervesysala. Tampere University Press.2020

Teaching methods

Lectures, learning assignments, practical exercises.

Employer connections

Learning task in cooperation with the internship place.

Student workload

Student work 105 h, of which 16 h contact teaching.

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Students are able to name development processes in elderly care. They will learn to name development targets in elderly care and services and quality management methods.

Assessment criteria, good (3)

Students have qualities to participate in elderly care development processes. They are able to analyze development processes in elderly care and view at quality management methods. good knowledge of the contents as defined in the learning outcomes. . Students reflect on current and future development challenges related to their individual competences.

Assessment criteria, excellent (5)

Students are able to evaluate, plan and implement development processes in elderly care and express their professional knowledge. They are able to evaluate and look forward at development targets in elderly care and services. They are able to apply quality management methods to develop and manage the work with the elderly. Students reflect on and critically evaluate current and future development challenges and use it to support their professional growth,taking into account the perspectives of sustainable development in development work .

Assessment methods and criteria

Evaluate the development task and quality reflection.

Qualifications

most part of the basic and professional studies

Enrollment

01.05.2021 - 13.12.2021

Timing

07.12.2021 - 11.03.2022

Credits

4 op

Teaching languages
  • Finnish
Degree programmes
  • Bachelor of Social Services and Health Care, Applied Gerontology
Teachers
  • Tua Niemelä
Student groups
  • MGERO19

Objective

Students will learn to evaluate, plan and implement development processes in elderly care and assert themselves as experts. They will learn to interpret and evaluate development targets in elderly care and services and use quality management methods to develop and manage the work with the elderly. The student has the competence to evaluate and develop activities also from the perspective of sustainable development,

Content

- evaluation and development methods
- evaluation of a service process
- quality of services and quality management
- different quality systems in general
- quality management systems
- collaboration in quality development
- supervision of documentation
- sustainable development perspectives in development work

Student workload

104h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Students are able to name development processes in elderly care. They will learn to name development targets in elderly care and services and quality management methods.

Assessment criteria, good (3)

Students have qualities to participate in elderly care development processes. They are able to analyze development processes in elderly care and view at quality management methods. good knowledge of the contents as defined in the learning outcomes. . Students reflect on current and future development challenges related to their individual competences.

Assessment criteria, excellent (5)

Students are able to evaluate, plan and implement development processes in elderly care and express their professional knowledge. They are able to evaluate and look forward at development targets in elderly care and services. They are able to apply quality management methods to develop and manage the work with the elderly. Students reflect on and critically evaluate current and future development challenges and use it to support their professional growth,taking into account the perspectives of sustainable development in development work .

Qualifications

most part of the basic and professional studies