Diploma of Higher Education, Library and Information Services
Diploma of Higher Education in Library and Information Services
Diploma of Higher Education in Library and Information Services
Diploma of Higher Education in Library and Information Services
Diploma of Higher Education in Library and Information Services
Enrollment
16.09.2024 - 22.09.2024
Timing
16.09.2024 - 18.12.2024
Credits
5 op
Virtual proportion (cr)
5 op
Teaching languages
- Finnish
Degree programmes
- Diploma of Higher Education, Library and Information Services
Teachers
- Laura Liikavainio
Student groups
-
KTDIPL24SKirjasto- ja tietopalvelualan korkeakouludiplomi
Objective
The student is able to
- define factors influencing customer behaviour and changes in it
- recognise the different customer groups of library and information service organisations, their infomration needs, and motives related to customership
- plan the way customer information should be collected and utilised at the library
- consider the operations and service development of a library from the perspective of customer-orientation and customer cooperation and recognise the features of a customer-oriented organisational culture
- renew concepts of customer work
- explain the role of customer relationship management as a modus operandi of the organisation
- define the key concepts and tools of customer relation management
Content
- customer relation management and related concepts
- different ways to consider customerships
- customer strategy, goals, indicators and evaluation related to customerships
- target groups and partnerships
- acquisition and exploitation of customer data
- customer cooperation and involving customers in participation
Materials
Almgren, Päivi, Jokitalo, Päivi (toim.) Kirjasto 2012 : asiakkaan asialla. Avain, 2011
Other materials will be handed out at the beginning of the course.
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
1 to 2
The student is able to list the key areas and goals of customer relation management. The student recognises the key concepts of customer relation management and their content. The student is able to explain the importance of target-group thinking and customer data for customer relation management.
Assessment criteria, good (3)
3 to 4
The student is able to analyse customer relation management and it role for the development of operations. They understand customer strategy and are able to choose suitable customer targets, forms of engagement in participation and ways of collecting customer data for different customer groups. The student is able to mention new opportunities for customer relationship management.
Assessment criteria, excellent (5)
5
The student is able to analyse the present state of customer relation management and the prospects of customer-oriented operations in various ways. They can also explain their importance for the development of library operations. The student is able to implement forms of customer cooperation and the collection and utilisation of customerdraft a customer strategy, define the customer objetives, and consider the related indicators and evaluation methods.
Qualifications
The course of Customer service
Enrollment
16.09.2024 - 31.12.2026
Timing
16.09.2024 - 31.12.2026
Credits
10 op
Teaching languages
- Finnish
Degree programmes
- Diploma of Higher Education, Library and Information Services
Teachers
- Satu Salmela
Student groups
-
KTDIPL24SKirjasto- ja tietopalvelualan korkeakouludiplomi
Objective
Note: This course applies only to students with a Diploma in Library and Information Services.
The purpose of the Practical Training is to provide students will skills in independently finding a practical training placement based on their professional goals and making an employment contract with an employer, planning a training scheme together with the supervisor at the workplace, applying the knowledge and skills they have learned while studying in practice developing those skills. The Students will be working as an active, communicative members in the work community. They are able to n report about their practical training period according to the degree programme's set guidelines.
Content
Participation in the information sessions, finding a practical training placement and making an employment contract, Job orientation, Taking part in various duties as opportunities arise.
Compilation of a final report at the end.
Seminar presentation of the experiences encountered during practical training,
Evaluation scale
1-5
Assessment criteria, approved/failed
Pass:
The student has completed all the parts and tasks of practical training:
- participation in information events related to practical training
- the training is guided by a person designated by the place of training;
- search for a traineeship position and signing of a traineeship contract
- 7-week full-time practical training at the selected workplace
- Traineeship completed several days a week for your part-time job
- Trainee completed in one episode at the same place
- evaluation discussion at the workplace and submitting an evaluation form to the teacher in charge of practical training
- submission of a final report of the traineeship period
- participation in the final reporting event
Enrollment
11.11.2024 - 15.01.2025
Timing
07.01.2025 - 31.05.2025
Credits
5 op
Virtual proportion (cr)
5 op
Teaching languages
- Finnish
Degree programmes
- Diploma of Higher Education, Library and Information Services
Teachers
- Laura Liikavainio
Student groups
-
KITI23Bachelor of Business Administration, Library and Information Services
-
KTDIPL24Kirjasto- ja tietopalvelualan korkeakouludiplomi
Objective
Upon completion of the course, students will be competent in distinguishing between the various genres of literature for children and youth. They will understand the main characteristics of the history of literature for children and youth, know the well-known authors and the works they have produced. They will be able to name the most popular works and classics (+ authors) in Europe and the Western World written for children and youth. Students will also be competent in selecting appropriate material for various situations, e.g. for book recommendations and story hours for children.
Content
Literary genres for children and youth, history and current situation in literature for children and youth, Western and European classic writers of literature for children and youth and their works, telling about the contents of and using literature for children and youth in various situations, e.g. story hours for children and book recommendations.
Materials
Literature for children and youth as assigned at the beginning of the course and theory of children's and youth literature:
Huhtala, L. (ed.). 2003. Pieni suuri maailma: suomalaisen lasten- ja nuortenkirjallisuuden historia. Helsinki: Tammi.
Karasma, Katri: Ihmejuttuja ja tavattomia tarinoita : lasten- ja nuortenkirjallisuuden maailma / Katri Karasma ja Pirjo Suvilehto. Helsinki : Avain, 2014
Korolainen, T. (ed.). 2001. Kirjaseikkailu: lasten- ja nuortenkirjallisuuden opas. Helsinki: Tammi., Huhtala, L. 2004.
Reynolds, Kimberley: Children's Literature. A Very Short Introduction. Oxford University Press, 2011.
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
Satisfactory (1-2)
After the course the student is able to name the well-known authors and classics of children´s and youth literature. S/he knows the genres of children´s and youth literature. The student is able to choose suitable children´s and youth literature in different kinds of situations and actions in library.
Assessment criteria, good (3)
Good (3-4)
After the course the student is able to name and evaluate the well-known authors and classics of children´s and youth literature. S/he knows the genres of children´s and youth literature and is able to classify books to genres. The student is able to choose and recommend suitable children´s and youth literature in many ways in different kinds of situations and actions in library.
Assessment criteria, excellent (5)
Excellent (5)
In addition to previous criteria the student is able to create new and inspiring ways of introducing children´s and youth fiction and tell about the books.
Qualifications
No prerequisites.
Enrollment
11.11.2024 - 19.02.2025
Timing
03.03.2025 - 25.05.2025
Credits
5 op
Virtual proportion (cr)
5 op
Teaching languages
- Finnish
Degree programmes
- Diploma of Higher Education, Library and Information Services
Teachers
- Laura Liikavainio
Student groups
-
KTDIPL24Kirjasto- ja tietopalvelualan korkeakouludiplomi
Objective
Having completed the course the student is able to explain what multiliteracies mean. S(h)e is able to distinguish between literacies and analyze the role of media education from the promoting literacies point of view. The student is able to present the importance of different kinds of literacies in learning. The student is able to justife the importance of co-operation between the school and the library. Students are able to recognize the importance of media education and multiliteracy as part of their sustainability skills.
Content
- Multiliteracies
- The role of media education from the multiliteracies point of view
- Multiliteracies and the Basic Education Curriculum Reform 2016
- The meaning of informal learning in promoting literacies
- The role of the library in promoting literacies
- examples of library's media education
Materials
Ifla Media and Information Literacy Recommendations (2011) IFLA.
Mediakasvatus kirjastossa (2009). Seppo Verho, toim. Helsinki: BTJ Finland Oy.
Merilampi, Ritva-Sini (2014). Mediakasvatuksen perusteet. Helsinki: Avain.
Sormunen, Eero & Poikela, Esa (toim.) (2008) Informaatio, informaatiolukutaito ja oppiminen.
Other materials will be announced at the beginning of the course.
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
1 to 2 = The student understands the importance of multiliteracies and media education for library work and for cooperation between libraries and schools. They know the basics of multiliteracies and the fundamentals of media education.
Assessment criteria, good (3)
3 to 4 = The student understands well the content, different areas and the importance of multiliteracies. They know well the methods of media education and are able to give examples of their utilization in library environment and in cooperation between libraries and schools. The student understands the connection between phenomenon-based learning and multiliteracies.
Assessment criteria, excellent (5)
5 = The student has an excellent understanding of the content, different areas and the importance of multiliteracies. The student is able to analyze the importance of media education in the promotion of multiliteracies. They know the share of multiliteracies in the curriculum of basic education and understands the relation between phenomenon-based learning and multiliteracies. The student is able to give reasons why cooperation between libraries and schools is important and to present and plan different forms of cooperation aimed at promoting multiliteracies.
Qualifications
No prerequisites.
Enrollment
11.11.2024 - 15.01.2025
Timing
02.01.2025 - 25.05.2025
Credits
5 op
Virtual proportion (cr)
5 op
Teaching languages
- Finnish
Degree programmes
- Diploma of Higher Education, Library and Information Services
Teachers
- Johanna Ikola
Student groups
-
KTDIPL24SKirjasto- ja tietopalvelualan korkeakouludiplomi
Objective
The student
- is able to create events for the event environment of a library
- understands the phases of event production and the most important matters for the success of the event
- make a feasible production plan based on the idea
- knows how to implement an event and act as a member of a production group
- is able to plan and implement an event in the library, taking into account the multidimensionality of sustainability
Content
Familiarization with the sectors of event production and implementation of a small-scale event at a library
Materials
To be announced at the beginning of the course
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
1-2
The students implements an event at a library with support.
Assessment criteria, good (3)
3-4
The student understands the opportunities of a library as an event environment and independently implements there an appropriate event.
Assessment criteria, excellent (5)
5
The student understands the opportunities of alibrary as an event environment and independently implements there an appropriate and crearive event, the key goals of which are met.
Qualifications
No previous studies needed.
Further information
teacher team Kareinen, Jussi and Ikola, Johanna
Enrollment
15.08.2024 - 17.09.2024
Timing
19.09.2024 - 18.12.2024
Credits
5 op
Virtual proportion (cr)
5 op
Teaching languages
- Finnish
Degree programmes
- Diploma of Higher Education, Library and Information Services
Teachers
- Laura Liikavainio
Student groups
-
KTDIPL24SKirjasto- ja tietopalvelualan korkeakouludiplomi
-
KITI23Bachelor of Business Administration, Library and Information Services
Objective
The student is able to
- use classification systems needed for the structuration and description of knowledge, ontologies, description rules and the format required for information storage
- make basic-level descriptions of library materials
- interpret materials description solutions found in databases
- use the terminology of description
Content
- development stages of bibliographic description
- terminology of bibliographic description
- tools of content description: classification and indexing systems
- instructions for bibliographic description
- the format for the storage of bibliographic data
Materials
- Saarti, J. & Suominen, V. & Tuomi, P. 2009. Bibliografinen valvonta, johdatus luetteloinnin ja sisällönkuvailun menetelmiin. BTJ Kustannus.
- Oliver, C. 2010. Introducing RDA : A Guide to the Basics. ALA. Available: http://site.ebrary.com/lib/seamkebrary/detail.action?docID=10469293
- Rowley, J. & Hartley, R. 2009. Organizing knowledge. 4th.ed. Ashgate.
- Hunter, E. J. 2011. Classification made simple. 3rd ed. Ashgate.
- Kirjastoaineistojen kuvailusäännöt. Available: http://www.kansalliskirjasto.fi/kirjastoala/luettelointisaannot.html
- MARC21-formaatti. Available: http://www.kansalliskirjasto.fi/kirjastoala/formaatit.html
- Yleinen suomalainen ontologia YSO. Available: http://www.kansalliskirjasto.fi/kirjastoala/ontologiat.html
- Yleisten kirjastojen luokitusjärjestelmä YKL. Available: http://ykl.kirjastot.fi
- Universal Decimal Classification UDC. Available: http://www.udcc.org
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
1-2
- the student has participated as instructed.
- he/she can describe what is meant by the concept of bibliographic control
- the student can use the rules of document description
Assessment criteria, good (3)
3-4
- the student has participated actively
- he/she can describe very well what is meant by the concept of bibliographic control
- the student can use the rules of document description well
- the student can describe monographs by the format for bibliographic data
Assessment criteria, excellent (5)
5
- the student has participated actively
- he/she can describe what is meant in practice by the concept of bibliographic control
- the student can use the rules of document description well
- the student can describe different kinds of library materials with the format for bibliographic data
Qualifications
The Basics of Library and Information Services , The Basics in Information Acquisition
Enrollment
11.11.2024 - 15.01.2025
Timing
07.01.2025 - 25.05.2025
Credits
5 op
Virtual proportion (cr)
5 op
Teaching languages
- Finnish
Degree programmes
- Diploma of Higher Education, Library and Information Services
Teachers
- Laura Liikavainio
Student groups
-
KTDIPL24Kirjasto- ja tietopalvelualan korkeakouludiplomi
Objective
The student is able to
- use classification systems needed for the structuration and description of knowledge, ontologies, description rules and the format required for information storage
- make basic-level descriptions of library materials
- interpret materials description solutions found in databases
- use the terminology of description
Content
- development stages of bibliographic description
- terminology of bibliographic description
- tools of content description: classification and indexing systems
- instructions for bibliographic description
- the format for the storage of bibliographic data
Materials
- Saarti, J. & Suominen, V. & Tuomi, P. 2009. Bibliografinen valvonta, johdatus luetteloinnin ja sisällönkuvailun menetelmiin. BTJ Kustannus.
- Oliver, C. 2010. Introducing RDA : A Guide to the Basics. ALA. Available: http://site.ebrary.com/lib/seamkebrary/detail.action?docID=10469293
- Rowley, J. & Hartley, R. 2009. Organizing knowledge. 4th.ed. Ashgate.
- Hunter, E. J. 2011. Classification made simple. 3rd ed. Ashgate.
- Kirjastoaineistojen kuvailusäännöt. Available: http://www.kansalliskirjasto.fi/kirjastoala/luettelointisaannot.html
- MARC21-formaatti. Available: http://www.kansalliskirjasto.fi/kirjastoala/formaatit.html
- Yleinen suomalainen ontologia YSO. Available: http://www.kansalliskirjasto.fi/kirjastoala/ontologiat.html
- Yleisten kirjastojen luokitusjärjestelmä YKL. Available: http://ykl.kirjastot.fi
- Universal Decimal Classification UDC. Available: http://www.udcc.org
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
1-2
- the student has participated as instructed.
- he/she can describe what is meant by the concept of bibliographic control
- the student can use the rules of document description
Assessment criteria, good (3)
3-4
- the student has participated actively
- he/she can describe very well what is meant by the concept of bibliographic control
- the student can use the rules of document description well
- the student can describe monographs by the format for bibliographic data
Assessment criteria, excellent (5)
5
- the student has participated actively
- he/she can describe what is meant in practice by the concept of bibliographic control
- the student can use the rules of document description well
- the student can describe different kinds of library materials with the format for bibliographic data
Qualifications
The Basics of Library and Information Services , The Basics in Information Acquisition