Quality ManagementLaajuus (3 cr)
Code: KCIPSQM
Objective
The student is able to understand the fundamental concepts of quality as a tool of industrial and business environment.
Content
- Introduction to quality management. What does this concept include?
- Quality standards, ISO 9000 and its derivatives, Malcom Baldridge quality award.
- Quality evaluation tools;
- Pareto analysis
- fishbone diagram
- FMEA
- QFD
- balance score card
- the Deming quality cycle, PDCA
- overview to the pioneers of quality, W. Deming, K. Ishikawa, J. Juran
Assessment criteria, satisfactory (1)
The student can answer some of arbitrary questions about the contents described above. However, the student is not able to produce any deeper picture about the entire concept.
Assessment criteria, good (3)
The student is clearly showing capability to understand the entire concept. He or she can give a comprehensive answer to any question related to contents.
Assessment criteria, excellent (5)
In addition to what is required for grade 3-4 the exercise, quality manual, must represent a complete and realistic description of a real quality manual.
Enrollment
17.04.2023 - 06.09.2023
Timing
28.08.2023 - 15.10.2023
Credits
3 op
Teaching languages
- English
Degree programmes
- Professional Studies in Technology
- Bachelor of Engineering, Mechanical Engineering
Teachers
- Pekka Lager
Student groups
-
KONE21
-
AUTO21
-
IEPIP23International Professional Studies
Objective
The student is able to understand the fundamental concepts of quality as a tool of industrial and business environment.
Content
- Introduction to quality management. What does this concept include?
- Quality standards, ISO 9000 and its derivatives, Malcom Baldridge quality award.
- Quality evaluation tools;
- Pareto analysis
- fishbone diagram
- FMEA
- QFD
- balance score card
- the Deming quality cycle, PDCA
- overview to the pioneers of quality, W. Deming, K. Ishikawa, J. Juran
Materials
Barrie G. Dale. 2016. Managing Quality. Sixth Edition
Lecturer's material
Teaching methods
Classroom teaching:lessons
Lessons include theory, exercises and tasks. In addition, independent studying will be required
Exam schedules
The options to complete the course will be explained at the beginning of the course
An optional exam will take place on the last lesson
Student workload
Estimated workload of a student: app. 81 hours
Classroom lessons: 21 hours
Further information
Material is in English
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
The student can answer some of arbitrary questions about the contents described above. However, the student is not able to produce any deeper picture about the entire concept.
Assessment criteria, good (3)
The student is clearly showing capability to understand the entire concept. He or she can give a comprehensive answer to any question related to contents.
Assessment criteria, excellent (5)
In addition to what is required for grade 3-4 the exercise, quality manual, must represent a complete and realistic description of a real quality manual.
Assessment methods and criteria
The tests and tasks affecting the grade
Enrollment
16.04.2022 - 31.10.2022
Timing
24.10.2022 - 18.12.2022
Credits
3 op
Teaching languages
- English
Degree programmes
- Professional Studies in Technology
- Bachelor of Engineering, Mechanical Engineering
Teachers
- Pekka Lager
Student groups
-
KONE20
-
IEPIP22International Professional Studies
-
AUTO20
Objective
The student is able to understand the fundamental concepts of quality as a tool of industrial and business environment.
Content
- Introduction to quality management. What does this concept include?
- Quality standards, ISO 9000 and its derivatives, Malcom Baldridge quality award.
- Quality evaluation tools;
- Pareto analysis
- fishbone diagram
- FMEA
- QFD
- balance score card
- the Deming quality cycle, PDCA
- overview to the pioneers of quality, W. Deming, K. Ishikawa, J. Juran
Materials
Barrie G. Dale. 2016. Managing Quality. Sixth Edition
Oakland John S. 2021.Total Quality Management and Operational Excellence. Fifth Edition
Lecturer's material
Teaching methods
Teaching is carried out as face-to-face teaching in the classroom. At the end of the course, a supervised exam is organized in the classroom. At the beginning of the course, there is an initial exam, where the students' starting level and learning goals are determined.
Learning in classes takes place as group work with the help of the exercises, material and guidance provided by the teacher. Learning is deepened with lessons and exercises done at home. Case learning is applied as a teaching method
Exam schedules
The options to complete the course will be explained at the beginning of the course
Exam will take place on the last lesson
Student workload
Estimated workload of a student: app. 81 hours
Classroom lessons: 21 hours
Further information
Material is in English
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
The student can answer some of arbitrary questions about the contents described above. However, the student is not able to produce any deeper picture about the entire concept.
Assessment criteria, good (3)
The student is clearly showing capability to understand the entire concept. He or she can give a comprehensive answer to any question related to contents.
Assessment criteria, excellent (5)
In addition to what is required for grade 3-4 the exercise, quality manual, must represent a complete and realistic description of a real quality manual.
Assessment methods and criteria
The tests and tasks affecting the grade