Study Guide

Objective

The student can:
? solve real working-life development tasks (companies, organisations, associations) in small groups, consisting of students of different fields
? conduct a customer survey and, based on it, develop and test different solutions to the commissioner’s problem
? consider the business aspects while choosing their solution
? present the solution, or concept, chosen by the group to the commissioner in a professional way
? apply design thinking and its process in future in development tasks in their own field

Content

In the daytime implementation, the course is implemented as a one-week intensive course during SeAMK Innovation Week. During that time, the students do not attend any other courses at SeAMK.
In the multimodal implementation, the course is implemented online, following a separate timetable.
? Preliminary assignment on the concepts and processes of the course (design thinking, service design, groupwork)
? Analysis of the problem of the development task
? Collection of customer information with different methods
? Brainstorming of solution options with different methods
? Testing of solution options and their development based on the testing
? Presentation of a solution, or concept
? Teamwork skills and daily reporting on one’s work

Materials

Material in the Moodle
In English :Pratt, David. Great Lessons in Project Management. Vienna, US: Management Concepts, Incorporated, 2014. ProQuest ebrary. Web. 17 January 2017.
http://libts.seamk.fi:2101/lib/seamkebrary/reader.action?ppg=11&docID=11011874&tm=1484647850806

Moritz, Stefan 2005. Service Design. Practical access to an evolving field. From internet: https://issuu.com/st_moritz/docs/pa2servicedesign.​

Teaching methods

Contact theory lessons
Independent work/Project work
Innovating
Seminars

Student workload

Workload for this course 2 ect, that is 2 x 27 h = 54 h work
Course hours will be limited and are related to the Clinical Training Promoting Health by Using Project Work Methods - training.

Further information

In this course a student get familiar with ongoing project and project methods.
The student will participate to a project.
Content of the course:
1) Concepts and methods of project work
- project phases and process
- project plan (time, resource and cost planning)
- project organisation and interest groups
- changes, risks and problems in project work
- project communication and reporting
- concluding a project
2) Basics of Service Design in Health Care

Evaluation scale

1-5

Assessment criteria, approved/failed

Pass
? By completing the preliminary assignment successfully, the student shows their command of the stages and concepts of the customer-focused development project
? The student shows their command of the customer-focused development process by actively participating in the solving of the development task in the group
? The student can collect customer information using different methods and apply information to solve the development task
? The student has participated in the presentation of the group’s results to the commissioner

Assessment methods and criteria

Student need to pass all phases from the project work cykle.
- Theory lessons
- Finish a project from project planning to raporting the project

The course is limited to the practical training and this courses Project work plan is implemented in the Clinical Training Promoting Health by Using Project Work Methods -training.

Assessment criteria, satisfactory (1)

Student is not attending to the theory lessons.
Student can not explain the different phases of the project cycle.
Student fail to attend to project team and do a project plan and raport within the course.

Assessment criteria, good (3)

The student can name and define the central concepts which describe Project and Project management. Student can define basic skills required for working as part of Project team. Student can explain different phases of the project cycle.

Assessment criteria, excellent (5)

The student can explain the central concepts which describe Project and Project management. Student can explain well different phases of the project cycle and can define skills required for working as part of Project team. Student has basic Project work skills.

Assessment criteria, approved/failed

The student can name and define very well the central concepts of Project and Project management. Student can explain very well different phases of the project cycle and can define skills required for working as part of Project team. Student has Basic Project work skills