Study Guide

Objective

The student can describe product development processes and service development processes. The student can apply his/ her knowledge of the processes to planning product and service development in practice. The student is familiar with essential legislation concerning product and service development and can consider their impact on development in a spesific case.

Content

- Phases and elements of product and service development processes
- User centered development
- Customer in product and service development
- Intellectual property rights, protection of knowledge capital in service firms

Qualifications

Professional studies common to the degree programme

Assessment criteria, satisfactory (1)

The student describes the product development process and the process of service productization in a satisfactory way. The student applies their knowledge to the design of a product or service development process. The student names the key immaterial rights and takes relevants into account in product and service design.

Assessment criteria, good (3)

The student describes the product development process and the process of service productization well and in detail. The student applies their knowledge to the design of a product or service development process showing good judgement. The student names the key immaterial rights and takes relevants well into account in product and service design.

Assessment criteria, excellent (5)

The student describes the product development process and the process of service productization in an excellent way The student applies their knowledge to the design of a product or service development process showing excellent judgement and critical consideration. The student names the key immaterial rights excellently and takes relevants well into account in product and service design.

Materials

To be announced by lecturer.