Business Communication in FinnishLaajuus (3 cr)
Code: IB00DC56
Objective
Students will be able to appropriately interact with others. They will know how to take others into consideration and accommodate the demands of the situation. Students will have the knowledge to analyse their communication skills as part of their professional know-how. Students will be able to use SeAMK Instructions for Writing in different assignments. Students will be able to recognize the terms of corporate communication in Finnish.
Content
Basic concepts of corporate communication
Different types of texts (including SeAMK Instructions for Writing and spelling)
Communication in groups in the working world
Analysing communication skills
Presentation skills and interaction
Qualifications
No previous studies are required.
Assessment criteria, satisfactory (1)
1:
Argumentation is biased and scant and illustration is scant and irrelevant. The structure of text is disconnected and incoherent. Communication is sender-oriented: the goal, receiver or the situation are not taken into account sufficiently.
Assessment criteria, good (3)
3:
Argumentation is quite unbiased and believable and illustration is relevant . The structure of text is mainly clear and coherent. The student takes the goal, receiver and the situation into account to some extent in their communication. Is able to maintain interaction in communication. Recognizes the culture-specific character of communication to some extent.
Assessment criteria, excellent (5)
5:
Argumentation is unbiased, taking different viewpoints into account, and convincing and illustration is relevant, effective and considered (e.g. choice of words). Follows the structure characteristic of the genre, text is logic, clear and coherent. The goal, receiver and the situation are taken into account in an excellent and convincing manner. Interaction in communication is highly skilful.
Materials
Juholin, E. 2017. Communicare! Kasva viestinnän ammattilaiseksi. Helsinki: Management Institute of Finland MIF Oy tai uudempi painos.