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Product and Service Development Processes (3cr)

Code: LTVAMA502-3003

General information


Enrollment
01.05.2018 - 14.09.2018
Registration for the implementation has ended.
Timing
22.09.2018 - 17.12.2018
Implementation has ended.
Number of ECTS credits allocated
3 cr
Local portion
2 cr
Virtual portion
1 cr
Mode of delivery
Blended learning
Teaching languages
Finnish
Degree programmes
Bachelor of Business Administration, SME Business Management
Teachers
Jaana Liukkonen
Course
LTVAMA502

Objective

The student can describe product development processes and service development processes. The student can apply his/ her knowledge of the processes to planning product and service development in practice. The student is familiar with essential legislation concerning product and service development and can consider their impact on development in a spesific case.

Content

- Phases and elements of product and service development processes
- User centered development
- Customer in product and service development
- Intellectual property rights, protection of knowledge capital in service firms

Materials

Opintojakson Moodlessa

Teaching methods

Luennot, itsenäiset harjoitustyöt yksilötyönä sekä 1 kpl ryhmätyö

Student workload

Kontaktitunnit: 15h
Itsenäinen työskentely: 63h

Assessment criteria, satisfactory (1)

The student describes the product development process and the process of service productization in a satisfactory way. The student applies their knowledge to the design of a product or service development process. The student names the key immaterial rights and takes relevants into account in product and service design.

Assessment criteria, good (3)

The student describes the product development process and the process of service productization well and in detail. The student applies their knowledge to the design of a product or service development process showing good judgement. The student names the key immaterial rights and takes relevants well into account in product and service design.

Assessment criteria, excellent (5)

The student describes the product development process and the process of service productization in an excellent way The student applies their knowledge to the design of a product or service development process showing excellent judgement and critical consideration. The student names the key immaterial rights excellently and takes relevants well into account in product and service design.

Qualifications

Professional studies common to the degree programme

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