Developing Library Services (4cr)
Code: KD18BPAM02-3002
General information
- Enrollment
- 15.10.2018 - 18.01.2019
- Registration for the implementation has ended.
- Timing
- 02.01.2019 - 31.05.2019
- Implementation has ended.
- Number of ECTS credits allocated
- 4 cr
- Local portion
- 1 cr
- Virtual portion
- 3 cr
- Mode of delivery
- Blended learning
- Teaching languages
- Finnish
- Degree programmes
- Bachelor of Business Administration, Library and Information Services
- Teachers
- Satu Salmela
- Course
- KD18BPAM02
Objective
The student will know how to plan, evaluate and develop library services.
Content
- Introduction: Who decides on the library services and finances them?
- process of strategic planning
- evaluation of the quality of library services
- productization of library services
- design of forms of service and methods of user data acquisition and utilization
- projects as tools of development
- anticipation of the future
Materials
- Hyötyä, tietoa, elämyksiä – kirjastojen vaikuttavuuden ulottuvuuksia. 2016. Helsinki: Kuntaliitto.
- Toimiva kunta. Hyvinvointia! Sivistystä! Elinvoimaa! 2017. Sallinen Sini, Majoinen Kaija ja Seppälä Jari (toim.). Helsinki: Suomen Kuntaliitto.
- Markless, S. & Streatfield, D. 2013. Evaluating the Impact of Your Library. Lontoo: Facet.
- Juntunen, A. & Saarti, J. 2010. Kirjaston johtaminen. Helsinki: Avain.
- SFS-ISO 16439:2016 Tieto ja dokumentointi. Kirjastojen vaikuttavuuden arvioinnin menetelmät ja toimenpiteet.
- Tuulaniemi, J. 2011. Palvelumuotoilu. Helsinki: Talentum.
- Almgren, P. & Jokitalo, P. 2010. Kirjasto 2011 : vaikutteita maailmalta. Helsinki: Avain.
Teaching methods
Verkko-opetus ja lähitapaamiset, harjoitustyöt sekä ryhmätyöskentely. Asiantuntijaluennot.
Assessment criteria, satisfactory (1)
1-2
- the student has participated as instructed
- the student can give a presentation about the development and evaluation of library services
- the student can evaluate the main library services with statistics and quality guidelines
Assessment criteria, good (3)
3-4
- the student has participated actively
- the student can give a good presentation about the development and evaluation of library services
- the student can evaluate the main library services with statistics and quality guidelines and make a development plan
Assessment criteria, excellent (5)
5
- the student has participated actively and constructively
- the student can give a good presentation about the development and evaluation of library services
- the student can evaluate the main library services with statistics and quality guidelines and make a true development plan
Qualifications
Basics of Library and Information Services