Communication Skills (4 cr)
Code: XX00DM10-3016
General information
- Enrollment
- 10.11.2025 - 14.01.2026
- Registration for introductions has not started yet. Registration starts :startDate
- Timing
- 07.01.2026 - 03.05.2026
- The implementation has not yet started.
- Number of ECTS credits allocated
- 4 cr
- Local portion
- 4 cr
- Mode of delivery
- Contact learning
- Unit
- SeAMK Hospitality Management
- Campus
- SeAMK Seinäjoki, Frami
- Teaching languages
- English
- Degree programmes
- Bachelor of Hospitality Management
- Teachers
- Christopher Hudson
- Groups
-
HOSBA25Bachelor of Hospitality Management, Full-time studies
- Course
- XX00DM10
Evaluation scale
1-5
Objective
The student can
- act adequately in different public presentation and group communication situations
- act in interactive situations in digital environments, too
- analyse and assess communication skills as part of professional growth
- produce formal style text and apply SeAMK’s Instructions for Written Work
Content
- Communication style analysis
- Public presentation skills and interaction
- Group communication skills (e.g., meetings and negotiations, incl. online)
- Principles of a digital environment and interaction
- Production of formal style texts
- SeAMK’s Instructions for Written Work
Materials
Moodle-based course platform with modules and resources
Teacher-prepared slides and summaries (PDF format)
Selected academic articles (provided via Moodle)
Peer-reviewed journal excerpts for analysis and discussion
Curated video lectures and podcasts related to course themes
Practical case studies and examples from industry
Links to relevant websites and online tools
Occasional use of open educational resources (OER) provided by the teacher.
Teaching methods
Lectures, flipped learning, individual work, group work
Student workload
4-credit course
13 x 2-hour classes
78 hours of independent study
Assessment criteria, satisfactory (1)
The student can communicate in a sender-focused manner: they cannot pay sufficient attention to the goal, receiver, or situation. Text structure is incoherent and illogical, and argumentation is biased and scarce. Illustration is limited and irrelevant. The student can only assess their communication from the perspective of the sender of the message. They recognise the principles of digital communication only partially.
Assessment criteria, good (3)
In their communication, the student can only partially pay attention to the goal, situation, and the receiver of the message. Can maintain interaction in communication. Recognises to some extent the cultural-specific character of communication. Can take the principles of digital communication into account. Text structure is mainly clear and consistent, and argumentation is varied and trustworthy. Illustration is adequate. The student can assess their communication to some extent and partly in a realistic way.
Assessment criteria, excellent (5)
In their communication, the student can pay attention to the goal, situation, and the receiver of the message in a commendable and convincing manner, they can act responsibly and according to the agreed principles. Interaction in communication is very skilful. Can recognise the cultural-specific character of communication. Masters the policies of digital communication and can apply them. Text structure is typical of the genre, text is logical, clear, coherent, and argumentation is varied, unbiased, and convincing. consistent, and argumentation is varied and trustworthy. Illustration is adequate, efficient, and thought-out. The student can assess their own communication in a varied and realistic way from the perspective of the goal, purpose, receiver, and their own professional field.
Further information
80% attendance required