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Communication Skills (4 cr)

Code: XX00DM10-3016

General information


Enrollment
10.11.2025 - 14.01.2026
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Timing
07.01.2026 - 03.05.2026
The implementation has not yet started.
Number of ECTS credits allocated
4 cr
Local portion
4 cr
Mode of delivery
Contact learning
Unit
SeAMK Hospitality Management
Campus
SeAMK Seinäjoki, Frami
Teaching languages
English
Degree programmes
Bachelor of Hospitality Management
Teachers
Christopher Hudson
Groups
HOSBA25
Bachelor of Hospitality Management, Full-time studies
Course
XX00DM10

Evaluation scale

1-5

Objective

The student can
- act adequately in different public presentation and group communication situations
- act in interactive situations in digital environments, too
- analyse and assess communication skills as part of professional growth
- produce formal style text and apply SeAMK’s Instructions for Written Work

Content

- Communication style analysis
- Public presentation skills and interaction
- Group communication skills (e.g., meetings and negotiations, incl. online)
- Principles of a digital environment and interaction
- Production of formal style texts
- SeAMK’s Instructions for Written Work

Materials

Moodle-based course platform with modules and resources

Teacher-prepared slides and summaries (PDF format)

Selected academic articles (provided via Moodle)

Peer-reviewed journal excerpts for analysis and discussion

Curated video lectures and podcasts related to course themes

Practical case studies and examples from industry

Links to relevant websites and online tools

Occasional use of open educational resources (OER) provided by the teacher.

Teaching methods

Lectures, flipped learning, individual work, group work

Student workload

4-credit course
13 x 2-hour classes
78 hours of independent study

Assessment criteria, satisfactory (1)

The student can communicate in a sender-focused manner: they cannot pay sufficient attention to the goal, receiver, or situation. Text structure is incoherent and illogical, and argumentation is biased and scarce. Illustration is limited and irrelevant. The student can only assess their communication from the perspective of the sender of the message. They recognise the principles of digital communication only partially.

Assessment criteria, good (3)

In their communication, the student can only partially pay attention to the goal, situation, and the receiver of the message. Can maintain interaction in communication. Recognises to some extent the cultural-specific character of communication. Can take the principles of digital communication into account. Text structure is mainly clear and consistent, and argumentation is varied and trustworthy. Illustration is adequate. The student can assess their communication to some extent and partly in a realistic way.

Assessment criteria, excellent (5)

In their communication, the student can pay attention to the goal, situation, and the receiver of the message in a commendable and convincing manner, they can act responsibly and according to the agreed principles. Interaction in communication is very skilful. Can recognise the cultural-specific character of communication. Masters the policies of digital communication and can apply them. Text structure is typical of the genre, text is logical, clear, coherent, and argumentation is varied, unbiased, and convincing. consistent, and argumentation is varied and trustworthy. Illustration is adequate, efficient, and thought-out. The student can assess their own communication in a varied and realistic way from the perspective of the goal, purpose, receiver, and their own professional field.

Further information

80% attendance required

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