Service production design (6 cr)

Evaluation scale

1-5

Objective

The student learns to understand the importance and possibilities of information and communication technology in the service business. Students are able to use data generated by information systems in the management and development of food services. She / he is able to use the production control system as part of the planning, implementation and management of food services. They are able to interpret and apply a collective agreement in the field and to draw up work shift plans that promote the well-being of the work community using information technology.

Content

Digital information systems in food service and the use of data from them.
Jamix Food Production Program
Basics of work shift planning
Work shift planning program

Materials

Matkailu-, ravintola- ja vapaa-ajan palveluita koskeva työehtosopimus, työntekijät.
Anothers material will be announced at the beginning of studies

Teaching methods

Lectures and Food program, Planier- computer program 3,5 op
Online lectures and assignments 2 op
Mathematics 0,5 op

Completion alternatives

Opintojakso voidaan opinnollistaa.

Student workload

6 credits / 162 h, by 81 h online learning

Assessment criteria, satisfactory (1)

The student knows what is meant by an operational control system and ergonomic shift design.
Students identify digital means in the production, management and development of services.
He knows the importance of good planning regarding the bottom line of the company and the well-being of the work community. Students are able to use the basic functions of the food production and shift planning program.

Assessment criteria, good (3)

The student understands what is meant by an operational control system and ergonomic shift design. Students are able to utilize digital means in the production, management and development of services. They understand the importance of good planning regarding the bottom line of the company and the well-being of the work community. Students are well able to use the basic functions of the food production and shift planning program.

Assessment criteria, excellent (5)

The student understands what is meant by an operational control system and ergonomic shift design. Students are able to utilize digital means in the production, management and development of services. He understands the importance of good planning regarding the bottom line of the company and the well-being of the work community. Students are able to use the basic functions of the food production and shift planning program commendably.

Qualifications

Food Service Production
Training