Study Guide

Objective

Students will know the dynamics of cross-cultural interaction in business contexts and acquire skills in confronting various cultures and culture shock in professional environments. Students get familiar with business etiquette, communication and negotiations in international business environment. Students can find international and academic sources related to course tasks.

Content

- Research about culture differences
- Business etiquette
- Intercultural communication
- Negotiations in business
- National characteristics and stereotypes

Materials

- Material provided by the teacher
- Gesteland Richard R. (2012) Cross-Cultural Business Behavior Copenhagen Business School Press. Online EBRARY book, 374 pages
- Hofstede, G. (2001). Culture's consequences comparing values, behaviors, institutions and organizations across nations. Thousand Oaks, CA: Sage Publications cop.
- Browaeys and Price, Understanding Cross-cultural Management 3rd Edition. Pearson Education (2015).

Teaching methods

- Lectures and Guided Practice
- Independent work
- Face-to-face teaching
- Guided web-studies
- Role play
- Poster Presentations
- Exam

Student workload

135 hours = 5 credits
- 24 hours of lectures and guided practice
- 111 hours of independent work.
Students are free to decide on their own and within their groups how to use the 111 hours in regards to completing the course tasks and reading the course book.

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The final exam, role play, and classroom performance are of a passable level in terms of knowledge, skills and their further professional application.

Assessment criteria, good (3)

The final exam, role play, and classroom performance are at a good level in terms of knowledge, skills and their further professional application. The student demonstrates an emerging ability for autonomous professional development in the field of study.

Assessment criteria, excellent (5)

The final exam, role play, and classroom performance are at an excellent level in terms of knowledge, skills and their further application. The student is clearly capable of autonomous professional development and the application of his/her knowledge and skills in the field of study.

Assessment methods and criteria

Exam 100% - Held in the EXAM room on campus
- Role play (Pass/Fail)

Students must also complete all course tasks and homework assignments.
Failure to complete all course material will result in a lower grade or your final grade being withheld until all tasks are complete at an acceptable level.

Qualifications

Basic studies