Process Management and ERP systems (3cr)

Objective

The student knows the basics of process management and is able to model a variety of business processes. He is aware of the importance and structure of ERP systems. The student is able to implement and use ERP system based on modules and he understands how the different modules are connected to each other.

Content

1) Business process modeling
o Process Map
o Process Charts
2) Enterprise Resource Planning
o basic system
o Customer Relationship Management (CRM)
o Inventory Management
o Personnel Registry and wages (HRM)
o Accounting, Budget Monitoring and Accounting Systems

Qualifications

None

Assessment criteria, satisfactory (1)

The student knows the basics of process management. The student knows what ERP system is and how it will be used in daily business operations. The student is also able to use the ERP system´s essential modules.

Assessment criteria, good (3)

The sudent is able to model a variety of business processes well.The student is able to implement and use ERP system based on modules and he understands how the essential modules are connected to each other. He is also able to apply the essential concept what he has learned in other ERP systems.

Assessment criteria, excellent (5)

The student is able to model excellently a variety of business processes. The student is able to implement and use an ERP system based on modules and he understands how the different modules are connected to each other. The student is active in lectures. He is also able to apply what he has learned in other ERP systems.

Materials

Material provided by the teacher.