Digital Business Processes (5 op)

Arviointiasteikko

1-5

Tavoitteet

Students learn to see the big picture of a company's processes with regard to digitalization. Students know how to recognize processes and how to digitize them.

Sisältö

· Digitalization in business and financial management
· Digitalization in production and service management
· Digitalization in sales and marketing
· Customer Relationship Management

Aika ja paikka

Learning material provided by teacher

Opetusmenetelmät

Lectures and group work

Opiskelijan ajankäyttö ja kuormitus

135 h ( 5ECTS):
- 12 h lectures
- 2 h exam
- 121 h work and self-study

Arviointikriteerit, tyydyttävä (1)

The student is able to recognize business processes and describe their stage of digitalization. He/she knows the basics of digital tools used in some of the processes.

Arviointikriteerit, hyvä (3)

The student is able to recognize business processes and describe their stage of digitalization. He/she is able to use digital tools in central business processes.

Arviointikriteerit, kiitettävä (5)

The student is able to recognize business processes and describe their stage of digitalization. He/she is able to use digital tools in central business processes. He/she is able to find ways of making processes more efficient and financially feasible by means of digitalization.