Library English (3 cr)

Evaluation scale

1-5

Objective

The students know the essential vocabulary related to the field of library and information services. They will be competent in communicating both orally and in written form in various situations in the field. They can manage customer service situations in a library.

Content

As a customer in a library, library facilities, collections, information retrieval, organisation of libraries and personnel

Materials

To be provided by the lecturer, online material.

Assessment criteria, satisfactory (1)

1 - The students use simple structures and limited professional vocabulary. They manage the most common spoken and written customer service situations in a library. They understand slow and clear speech and some parts of easy field-related texts.

Assessment criteria, good (3)

3 - Students use fairly well the field-related vocabulary and manage the most common spoken and written customer service situations effectively using various communication channels. They are able to adapt their communication style according to the situation and their interlocutor. They understand the most common field-related texts. They perform fairly well in predictable field-related situations.

Assessment criteria, excellent (5)

5 - The students use the field-related vocabulary making hardly any mistakes. They manage demanding spoken and written customer service situations effectively using various communication channels. They adapt their communication styles skillfully according to the situation and their interlocutor. They understand both the main issues and the details in texts of their own professional field and are able to apply and explain what they have read.

Qualifications

English at Work 3 cr