Business EtiquetteLaajuus (2 cr)
Code: KD07BHHA245
Objective
Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.
Content
- Concept of business etiquette
- Greeting people, making introductions, small talk, etc. in various situations
- Job interviews, meeting, various types of festive events
- Communication using various tools
- Dress codes and other forms of expression
- Table manners
- Business gifts and other ways to show appreciation
- Observation of cultural differences
Qualifications
No previous studies are required.
Assessment criteria, satisfactory (1)
The student has carried out work and participated as instructed. Students can function according to etiquette in different situations in the business and working life as well in various festive events.
Assessment criteria, good (3)
The student has carried out work well and participated actively. Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.
Assessment criteria, excellent (5)
The student has carried out work to an excellent standard and participated actively and constructively. Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.
Enrollment
13.11.2023 - 18.02.2024
Timing
17.04.2024 - 26.05.2024
Credits
2 op
Teaching languages
- Finnish
Seats
10 - 15
Teachers
- Kristiina Mutka-Vierula
Student groups
-
MLITA21
-
MLITA22
-
MLITA23Bachelor of Business Administration, Business Management, Multimodal implementation
-
VVO
Objective
Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.
Content
- Concept of business etiquette
- Greeting people, making introductions, small talk, etc. in various situations
- Job interviews, meeting, various types of festive events
- Communication using various tools
- Dress codes and other forms of expression
- Table manners
- Business gifts and other ways to show appreciation
- Observation of cultural differences
Materials
- material provided by the teacher
Teaching methods
- lectures and guided practice, group work, visit/visiting lecturer
- independent work
Employer connections
Work placement is not included in the course.
Student workload
- lectures and guided practice 20 h
- independent work 34 h
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
The student has carried out work and participated as instructed. Students can function according to etiquette in different situations in the business and working life as well in various festive events.
Assessment criteria, good (3)
The student has carried out work well and participated actively. Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.
Assessment criteria, excellent (5)
The student has carried out work to an excellent standard and participated actively and constructively. Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.
Assessment methods and criteria
- portfolio, learning diary or report and presentation
- active participation in teaching
Qualifications
No previous studies are required.
Enrollment
16.04.2022 - 04.11.2022
Timing
14.11.2022 - 30.11.2022
Credits
2 op
Teaching languages
- Finnish
Teachers
- Kristiina Mutka-Vierula
Student groups
-
MLITA21
-
VVO
Objective
Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.
Content
- Concept of business etiquette
- Greeting people, making introductions, small talk, etc. in various situations
- Job interviews, meeting, various types of festive events
- Communication using various tools
- Dress codes and other forms of expression
- Table manners
- Business gifts and other ways to show appreciation
- Observation of cultural differences
Materials
- material provided by the teacher
Teaching methods
- lectures and guided practice, group work, visit/visiting lecturer
- independent work
Employer connections
Work placement is not included in the course.
Student workload
- lectures and guided practice 20 h
- independent work 34 h
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
The student has carried out work and participated as instructed. Students can function according to etiquette in different situations in the business and working life as well in various festive events.
Assessment criteria, good (3)
The student has carried out work well and participated actively. Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.
Assessment criteria, excellent (5)
The student has carried out work to an excellent standard and participated actively and constructively. Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.
Assessment methods and criteria
- portfolio, learning diary or report and presentation
- active participation in teaching
Qualifications
No previous studies are required.