Business Etiquette (2cr)

Code: KD07BHHA245-3017

General information

Enrollment: 10.11.2025 - 18.02.2026; Registration for the implementation has begun.

Timing: 02.03.2026 - 29.05.2026; The implementation has not yet started.

Number of ECTS credits allocated: 2 cr

Local portion: 2 cr

Mode of delivery: Contact learning

Campus: SeAMK Seinäjoki, Frami

Teaching languages: Finnish

Seats: 10 - 16

Degree programmes: Bachelor of Business Administration, Business Management

Teachers: Kristiina Mutka-Vierula

Scheduling groups: Avoin AMK (Ei koske tutkinto-opiskelijaa) (Size: 3 . Open UAS : 3.)

Groups: MLITA25
Bachelor of Business Administration, Business Management, Multimodal implementation; MLITA23
Bachelor of Business Administration, Business Management, Multimodal implementation; MLITA24
Bachelor of Business Administration, Business Management, Multimodal implementation

Small groups: Open UAS (Doesn't apply to degree student)

Course: KD07BHHA245

Evaluation scale

1-5

Objective

Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.

Content

- Concept of business etiquette
- Greeting people, making introductions, small talk, etc. in various situations
- Job interviews, meeting, various types of festive events
- Communication using various tools
- Dress codes and other forms of expression
- Table manners
- Business gifts and other ways to show appreciation
- Observation of cultural differences

Materials

- material provided by the teacher

Teaching methods

- lectures and guided practice, group work, visit/visiting lecturer
- independent work

Student workload

- lectures and guided practice 15 h
- independent work 39 h

Assessment criteria, satisfactory (1)

The student has carried out work and participated as instructed. Students can function according to etiquette in different situations in the business and working life as well in various festive events.

Assessment criteria, good (3)

The student has carried out work well and participated actively. Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.

Assessment criteria, excellent (5)

The student has carried out work to an excellent standard and participated actively and constructively. Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.

Qualifications

No previous studies are required.

Further information

Opetus järjestetään klo 17.00 alkaen