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Business etiquette (2 cr)

Code: KD07BHHA245-3015

General information


Enrollment
13.11.2023 - 18.02.2024
Registration for the implementation has ended.
Timing
17.04.2024 - 26.05.2024
Implementation has ended.
Number of ECTS credits allocated
2 cr
Local portion
2 cr
Mode of delivery
Contact learning
Campus
SeAMK Seinäjoki, Frami
Teaching languages
Finnish
Seats
10 - 15
Teachers
Kristiina Mutka-Vierula
Groups
MLITA23
Bachelor of Business Administration, Business Management, Multimodal implementation
Course
KD07BHHA245

Evaluation scale

1-5

Objective

Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.

Content

- Concept of business etiquette
- Greeting people, making introductions, small talk, etc. in various situations
- Job interviews, meeting, various types of festive events
- Communication using various tools
- Dress codes and other forms of expression
- Table manners
- Business gifts and other ways to show appreciation
- Observation of cultural differences

Materials

- material provided by the teacher

Teaching methods

- lectures and guided practice, group work, visit/visiting lecturer
- independent work

Employer connections

Work placement is not included in the course.

Student workload

- lectures and guided practice 20 h
- independent work 34 h

Assessment criteria, satisfactory (1)

The student has carried out work and participated as instructed. Students can function according to etiquette in different situations in the business and working life as well in various festive events.

Assessment criteria, good (3)

The student has carried out work well and participated actively. Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.

Assessment criteria, excellent (5)

The student has carried out work to an excellent standard and participated actively and constructively. Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.

Qualifications

No previous studies are required.

Further information

Opetus järjestetään klo 17.15

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