Study Guide

Objective

Students are able to evaluate relationships between professionals and clients as part of social services and to explain various principles, limitations and possibilities of a client-centred approach.

Content

Presumed roles of professionals and clients, the client-centred approach, clients’ possibilities to influence services and systems of producing services.

Materials

Is introduced during the course.

Teaching methods

The course material consist of lectures and literature. These and the task(s) that the passing of the course requires are explained when the course begins.

Employer connections

Possibly visiting lecturers and working life oriented tasks.

International connections

Textual and visual material or visiting lecturers in other than Finnish language are possible

Student workload

5 ECTS equals to approximately 135 hours of work for student.

Assessment criteria, satisfactory (1)

Students are able to present roles of professionals and clients and to name principles of the client-centred approach.

Assessment criteria, good (3)

Students are able to compare various roles of professionals and clients and their consequences for the service provision. Students are able to interpret the principles and practices of the client-centred approach from different perspectives.

Assessment criteria, excellent (5)

Students are able to evaluate various roles of professionals and clients and the means and limitations of the client-centred approach, relating them to the limits and possibilities of social services set by society.

Assessment methods and criteria

The evaluation scale is from 1 to 5 and it is introduced in the curruculum.

Qualifications

No previous studies are required.