Practical training in case management (4cr)

Evaluation scale

1-5

Objective

Students will learn to describe case management as an approach to work, its principles and processes and to analyse levels and methods in case management. Students will learn to describe in theory what case management involves, including the assessment of clients' life situation and service needs, counselling and advice, needs assessment, planning and implementation of services. Students can theoretically explain how to counsel, advise and support older people and their families to help them meet individual needs, cope with daily activities and solve problems related to wellbeing, functional capacity or life control. Students know how to use public, private and community services and support to promote their clients' wellbeing and daily coping. Students understand the coordination role of the case manager in planning, implementation and follow-up of services designed to meet client needs.

Content

- case management as a tool and process
- role of the case manager
- multiprofessional collaboration and networks
- various models and levels in case management.

Materials

Suomen kuntaliitto: Seppänen, Heinola & Andersson 2009. Hyvinvointia ja terveyttä edistävä toimintaa käytännössä. Ikäihmisten neuvontakeskuspalvelujen ja ehkäisevien kotikäyntien toteutuminen kunnissa. Terveyden- ja hyvinvoinnin laitos. Avauksia 6. http://www.thl.fi/thl-client/pdfs/1d4031f8-2741-4493-b50a-925ea617c352 : Suominen & Tuominen 2007. Palveluohjaus: Portti itsenäiseen elämään. Profami: Hänninen 2007. Palveluohjaus. Asiakaslähtöistä täsmäpalvelua vauvasta vaariin. Stakes. Raportteja 20. At: http://www.stakes.fi/verkkojulkaisut/raportit/R20-2007-VERKKO.pdf :
Other material as indicated by the lecturer.

Teaching methods

Practical training, carried out to meet the learning outcomes. Individual service plans/case management.
Participation in the seminar.

Student workload

Will be announced at the beginning of the course.

Assessment criteria, satisfactory (1)

Grade 5:
Students have extensive, in-depth knowledge of the contents as defined in learning outcomes. They competently examine and analyse principles of case management and extensively apply the theory of case management. Students analyse future challenges in case management, giving profound and extensive arguments.
Grade 3:
Students have good knowledge of the contents as defined in learning outcomes. They apply the theory and models of case management in practical assignments. Students analyse future challenges in case management, giving appropriate arguments.
Grade 1:
Students have basic knowledge of the contents as defined in learning outcomes, but their use of the knowledge is limited.
They can to some extent examine and apply the theory of case management.

Qualifications

previous studies are not required