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Negotiation SkillsLaajuus (2 cr)

Code: LT00DC84

Objective

The student is able to identify the means, tactics, and strategies of goal-oriented interaction as well as different negotiation styles and analyze their use in negotiation situations.

Content

- Effective messages
- Negotiation styles
- Negotiation strategies and tactics
- Argumentation

Assessment criteria, satisfactory (1)

The student is able to give examples of strategies and tactics. The student is able to recognize different negotiation styles and at a satisfactory level, he or she is able to utilize them in different negotiation situations. The student is on a satisfactory level able to analyze the process of negotiation. The student is not so actively taking part.

Assessment criteria, good (3)

The student is able to name strategies and tactics. The student is able to recognize different negotiation styles and he or she is able to utilize them well in different negotiation situations. The student is able to analyze the process of negotiation. The student participates actively in learning activities.

Assessment criteria, excellent (5)

The student is able to name strategies and tactics. The student is able to recognize different negotiation styles and he or she is able to utilize them effectively in different negotiation situations. The student is able to analyze the process of negotiation in many ways. The student shows initiative and new solutions and participates actively in learning activities.