Maintenance and repair workshop operationLaajuus (2 cr)
Code: KC00CC99
Objective
Upon completion of the course, student will
- understand the basics of repair shop designing.
- be able to explain repair shop processes.
- be competent in interpreting common key figures in repair shop.
- know how to suggest procedures for improving the operations in a repair shop.
- be able to define environmental issues concerning repair shop operations.
- be able to justify the significance of customer service
- be able to seek information on the subject.
Content
- Structures of repair shops
- Repair shop networks
- Furnishings and equipment in repair shops
- Repair shop processes
- Repair shop cost calculations, profitability and rationalization
- Waste disposal
- Customer service in repair shops
- Terms of repair and consumer protection
- Sustainable development in car field
Qualifications
No previous studies are required.
Assessment criteria, satisfactory (1)
Level 1-2: Student knows the basics of the knowledge objectives of the course.
Assessment criteria, good (3)
Level 3-4: Student knows the knowledge objectives of the course well.
Assessment criteria, excellent (5)
Level 5: Student knows the knowledge objectives of the course well and can apply their knowledge in practice.
Materials
- Field-related publications
- Lecturer's material
Enrollment
22.04.2024 - 25.10.2024
Timing
21.10.2024 - 18.12.2024
Credits
2 op
Teaching languages
- Finnish
Degree programmes
- Bachelor of Engineering, Mechanical Engineering
Teachers
- Ari Saunamäki
Student groups
-
AUTO22
Objective
Upon completion of the course, student will
- understand the basics of repair shop designing.
- be able to explain repair shop processes.
- be competent in interpreting common key figures in repair shop.
- know how to suggest procedures for improving the operations in a repair shop.
- be able to define environmental issues concerning repair shop operations.
- be able to justify the significance of customer service
- be able to seek information on the subject.
Content
- Structures of repair shops
- Repair shop networks
- Furnishings and equipment in repair shops
- Repair shop processes
- Repair shop cost calculations, profitability and rationalization
- Waste disposal
- Customer service in repair shops
- Terms of repair and consumer protection
- Sustainable development in car field
Materials
- Field-related publications
- Lecturer's material
Teaching methods
Lectures, exercises, group work and independent work.
Student workload
Will be announced at the beginning of the course.
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
Level 1-2: Student knows the basics of the knowledge objectives of the course.
Assessment criteria, good (3)
Level 3-4: Student knows the knowledge objectives of the course well.
Assessment criteria, excellent (5)
Level 5: Student knows the knowledge objectives of the course well and can apply their knowledge in practice.
Assessment methods and criteria
An examination/other way and trainings: 50/50 - 70/30
The presence (min 50%) and hour activity affect a grade.
Qualifications
No previous studies are required.
Enrollment
17.04.2023 - 11.10.2023
Timing
23.10.2023 - 17.12.2023
Credits
2 op
Teaching languages
- Finnish
Degree programmes
- Bachelor of Engineering, Mechanical Engineering
Teachers
- Ari Saunamäki
Student groups
-
AUTO21
Objective
Upon completion of the course, student will
- understand the basics of repair shop designing.
- be able to explain repair shop processes.
- be competent in interpreting common key figures in repair shop.
- know how to suggest procedures for improving the operations in a repair shop.
- be able to define environmental issues concerning repair shop operations.
- be able to justify the significance of customer service
- be able to seek information on the subject.
Content
- Structures of repair shops
- Repair shop networks
- Furnishings and equipment in repair shops
- Repair shop processes
- Repair shop cost calculations, profitability and rationalization
- Waste disposal
- Customer service in repair shops
- Terms of repair and consumer protection
- Sustainable development in car field
Materials
- Field-related publications
- Lecturer's material
Teaching methods
Lectures, exercises, group work and independent work.
Student workload
Will be announced at the beginning of the course.
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
Level 1-2: Student knows the basics of the knowledge objectives of the course.
Assessment criteria, good (3)
Level 3-4: Student knows the knowledge objectives of the course well.
Assessment criteria, excellent (5)
Level 5: Student knows the knowledge objectives of the course well and can apply their knowledge in practice.
Assessment methods and criteria
An examination/other way and trainings: 50/50 - 70/30
The presence (min 50%) and hour activity affect a grade.
Qualifications
No previous studies are required.
Enrollment
10.12.2021 - 23.01.2022
Timing
10.01.2022 - 27.02.2022
Credits
2 op
Teaching languages
- Finnish
Degree programmes
- Bachelor of Engineering, Mechanical Engineering
Teachers
- Ari Saunamäki
Student groups
-
AUTO19
Objective
Upon completion of the course, student will
- understand the basics of repair shop designing.
- be able to explain repair shop processes.
- be competent in interpreting common key figures in repair shop.
- know how to suggest procedures for improving the operations in a repair shop.
- be able to define environmental issues concerning repair shop operations.
- be able to justify the significance of customer service
- be able to seek information on the subject.
Content
- Structures of repair shops
- Repair shop networks
- Furnishings and equipment in repair shops
- Repair shop processes
- Repair shop cost calculations, profitability and rationalization
- Waste disposal
- Customer service in repair shops
- Terms of repair and consumer protection
- Sustainable development in car field
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
Level 1-2: Student knows the basics of the knowledge objectives of the course.
Assessment criteria, good (3)
Level 3-4: Student knows the knowledge objectives of the course well.
Assessment criteria, excellent (5)
Level 5: Student knows the knowledge objectives of the course well and can apply their knowledge in practice.
Qualifications
No previous studies are required.