Evaluation, Development and Quality Management in Elderly Care Services (3cr)

Evaluation scale

1-5

Objective

Students will learn to evaluate, plan and implement development processes in elderly care and assert themselves as experts. They will learn to interpret and evaluate development targets in elderly care and services and use quality management methods to develop and manage the work with the elderly. The student is able to assess and develop activities, taking sustainability into account.

Content

- evaluation of a service process
- quality of services and quality management
- different quality systems in general
- quality management systems
- collaboration in quality development
- supervision of documentation
- sustainable development perspectives in development work

Materials

Valtioneuvosto: Laatusuositus hyvän ikääntymisen turvaamiseksi ja palvelujen parantamiseksi 2020–2023 : Tavoitteena ikäystävällinen Suomi
Jenni Kulmala (toim.) Parempi vanhustyö. Menetelmiä johtamisen kehittämiseen. PS-kustannus.2017.
Hujala Anneli, Taskinen Helena (toim.) Uudistuva sosiaali- ja tervesysala. Tampere University Press.2020

Teaching methods

Lectures, learning assignments, Flipped learning -method; the student independently familiarizes himself with the material linked to Moodle before the lessons marked in the timetable

Employer connections

Interview assignment conducted in a workplace

Student workload

79,5h

Assessment criteria, satisfactory (1)

Students are able to name development processes in elderly care. They will learn to name development targets in elderly care and services and quality management methods.

Assessment criteria, good (3)

Students have qualities to participate in elderly care development processes. They are able to analyze development processes in elderly care and view at quality management methods. good knowledge of the contents as defined in the learning outcomes. . Students reflect on current and future development challenges related to their individual competences.

Assessment criteria, excellent (5)

Students are able to evaluate, plan and implement development processes in elderly care and express their professional knowledge. They are able to evaluate and look forward at development targets in elderly care and services. They are able to apply quality management methods to develop and manage the work with the elderly. Students reflect on and critically evaluate current and future development challenges and use it to support their professional growth,taking into account the perspectives of sustainable development in development work .

Qualifications

most part of the basic and professional studies