Study Guide

Objective

Students learn to explain the theoretical and practical foundation of professional interaction and to work in professional interactive relationships with clients. Students learn to describe the psychosocial work orientation and examine how the application of its principles and practices is visible in professional interaction. They are able to define client work in the social field and examine it as a goal-oriented, process-like whole from the perspective of an interactive relationship. Students are aware of the prerequisites of a professional interactive relationship. They recognize what features of interaction are required in psychosocial work and become aware of their strengths and development needs.

Content

- the role, important elements and construction of professional interaction in social work
- systemic social work
- psychosocial work orientation
- sociodynamic quidance
- a goal-oriented process of client work
- action in value conflicts
- levels and means of interaction in meeting the client
- interactive support
- evaluation and development of one's interaction skills

Materials

- Kangasluoma, E., & Sarvikas, H. (2016). Vuorovaikutus psykososiaalisessa työssä - arvioinnin malli simuloituihin oppimistilanteisiin. Teoksessa A. Heikkilä, & J. Kulmala (toim.) Uusia työmenetelmiä ja innovaatioita hyvinvoinnin edistämiseen: SeAMK sosiaali- ja terveysala tutkii ja kehittää m(s. 53 - 82). (Seinäjoen ammattikorkeakoulun julkaisusarja B. Raportteja ja selvityksiä 120). Seinäjoen ammattikorkeakoulu. https://www.theseus.fi/bitstream/handle/10024/121237/1/B120.pdf
- Laitinen, M., & Pohjola, A (toim.) (2010). Asiakkuus sosiaalityössä. Gaudeamus. (s.39-45 ja 138-177).
- Sarvikas, H. (2020). Asiakas kohdataan kuuntelemalla. Teoksessa M. Salminen-Tuomaala, J. Hallila, S. Saarikoski & T. Tapio (toim.) Tietoa, taitoa ja teknologiaa - kehittämispolkuja sosiaali- ja terveysalalla. (s. 259 - 273). (Seinäjoen ammattikorkeakoulun julkaisusarja B, Raportteja ja selvityksiä 157). Seinäjoen ammattikorkeakoulu. https://www.theseus.fi/bitstream/handle/10024/345656/B157.pdf?sequence=1&isAllowed=y
- Peavy, V. R. (1997). SocioDynamic Counselling: A Constructivist Perspective.

- other materials recommended by the teacher

Teaching methods

The course is partially realized as independent online studies. Lectures, group work, simulations , analysis of professional communication.

Employer connections

The course does not include practice

Exam schedules

Course includes a exam

Student workload

135 hours. There is contact teaching in weeks 3, 6 and 11. The number of contact teaching hours will be determined later. Simulation exercises are in week 11

Further information

Oral communication studies will be integrated into this course.

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The students
- are able to explain and to define psychosocial orientation as part of systemic social work and they understand councelling approach to work
- are capable to recognize client situations and essential features of interaction which require psychosocial work
- are able to define their individual actions and interaction skills from the perspective of psychosocial work
- are able to recognize different stages of goal-oriented working process and are able to apply it in their individual actions

Assessment criteria, good (3)

The students
- have competencies to compare psychosocial work with other social work orientations
- are capable to evaluate the interaction, that psychosocial work and counselling orientation requires
- are able to explain the factors of psychosocial interaction, also from the perspective of professional development and interactive competences
- have capacities to plan a goal-oriented client-work process

Assessment criteria, excellent (5)

The students
- have capacities to evaluate psychosocial work as one orientation of social work and to give reasons to the evaluation
- have competencies to give reasons and to evaluate their individual interactive and counselling work orientation and also their psychosocial methods, from the perspective of professional ethics
- are able to demonstrate a goal-oriented client-work process and to analyze the influencing factors from the perspective of psychosocial work.

Assessment methods and criteria

The course is evaluated in scale1 - 5. For further information, see the curricula.
The evaluation is conducted by both of the teachers.
Active participation in contact learning and simulations and group works is taken into consideration as well as written exam.

Qualifications

most part of the basic studies

Further information

oral communication studies will be integrated into this course