Study Guide

Objective

Students are able to understand significance of knowledge and competences in the organizational context. They know the basic principles of knowledge management and they know how to evaluate and develop the competences. Students can describe the knowledge management process and they are able to participate in identifying, managing and developing knowledge and competences to the development of business in a company. They will be familiar with the technologies that enable knowledge share in organizations.

Content

. the basic concepts of knowledge management and its significance for business
- the nature and classification of knowledge
- knowledge management methodologies
- knowledge management process
- practical knowledge management tools

Materials

Article Promoting knowledge sharing and knowledge management
in organisations using innovative tools.
Aravind Kumaresan 1 and Dario Liberona 2
Promoting knowledge sharing and knowledge management
Advances in Intelligent Systems and Computing, AISC,volume 172

Teaching methods

Students are able to understand significance of knowledge and competences in the organizational context.

They know the basic principles of knowledge management and they know how to evaluate and develop the competences.

Students can describe the knowledge management process and they are able to participate in identifying, managing and developing knowledge and competences to the development of business in a company.

Content
- Basic concepts of knowledge management and its significance for business
The nature and classification of knowledge
Intellectual Capital
- knowledge management process
- Practical knowledge management tools

Case Analysis
Reading Quiz
KM plan proposal

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student is able, with guidance, to utilize the methods learnt during the study unit.

Assessment criteria, good (3)

The student is able to utilize the methods learnt during the study unit independently.

Assessment criteria, excellent (5)

The student is able to utilize the methods learnt during the study unit independently and is able apply the learnt knowledge in new contexts.

Assessment methods and criteria

Working Plan
75% attendance required (Exam presentation Mandatory).

Individual Work
Analisis of the case : Coinmen Consultants LLP: Adopting a Technology base learning culture (India) - (Individual Report 10%)

Reading – Concepts Quiz : Promoting Knowledge Sharing Article (Individual 10%)
Class Participation (Individual 15%)
Exam : 20%

Group Work :
Developing a KM basic strategy for a Chosen organization (4 people on each group)
With Presentation (10 % written – 20% Final presentation)

Solving the Danon Case: Group report (15%) - Class Discussion

% Grade
90 - 100 5
80 -89 4
70 to 79 3
60 to 69 4
51 to 59 1

Qualifications

Human Resource Management and Organisations, Information and Communication Technology.