Innovations and development (2cr)

Evaluation scale

1-5

Objective

The student can:
? solve real working-life development tasks (companies, organisations, associations) in small groups, consisting of students of different fields
? conduct a customer survey and, based on it, develop and test different solutions to the commissioner’s problem
? consider the business aspects while choosing their solution
? present the solution, or concept, chosen by the group to the commissioner in a professional way
? apply design thinking and its process in future in development tasks in their own field

Content

In the daytime implementation, the course is implemented as a one-week intensive course during SeAMK Innovation Week. During that time, the students do not attend any other courses at SeAMK.
In the multimodal implementation, the course is implemented online, following a separate timetable.
? Preliminary assignment on the concepts and processes of the course (design thinking, service design, groupwork)
? Analysis of the problem of the development task
? Collection of customer information with different methods
? Brainstorming of solution options with different methods
? Testing of solution options and their development based on the testing
? Presentation of a solution, or concept
? Teamwork skills and daily reporting on one’s work

Materials

Material in the Moodle
In English :Pratt, David. Great Lessons in Project Management. Vienna, US: Management Concepts, Incorporated, 2014. ProQuest ebrary. Web. 17 January 2017.
http://libts.seamk.fi:2101/lib/seamkebrary/reader.action?ppg=11&docID=11011874&tm=1484647850806

Moritz, Stefan 2005. Service Design. Practical access to an evolving field. From internet: https://issuu.com/st_moritz/docs/pa2servicedesign.​

Teaching methods

Contact theory lessons
Independent work/Project work
Innovating
Seminars

Student workload

Workload for this course 2 ect, that is 2 x 27 h = 54 h work
Course hours will be limited and are related to the Clinical Training Promoting Health by Using Project Work Methods - training.

Assessment criteria, approved/failed

Pass
? By completing the preliminary assignment successfully, the student shows their command of the stages and concepts of the customer-focused development project
? The student shows their command of the customer-focused development process by actively participating in the solving of the development task in the group
? The student can collect customer information using different methods and apply information to solve the development task
? The student has participated in the presentation of the group’s results to the commissioner

Further information

In this course a student get familiar with ongoing project and project methods.
The student will participate to a project.
Content of the course:
1) Concepts and methods of project work
- project phases and process
- project plan (time, resource and cost planning)
- project organisation and interest groups
- changes, risks and problems in project work
- project communication and reporting
- concluding a project
2) Basics of Service Design in Health Care