Study Guide

Objective

The student knows practical key factors of operations control and the coordination of work both inside and outside the company.
The student masters the significance of operations control in the holistic strategy of a company and the company key activities and their interactions.
The student knows the functional and technical applications of operations control in both manufacturing industry and service sector.

Content

- The role of operations control in the internal business strategy of a company
- Interactivity relations of operations control with other company key functions
- The tools suitable for operation systems analysis
- Policy and technique applications of operations control management in both manufacturing industry and service sector.

Materials

- Lecture materials available at Moodle
- Other materials announced by the lecturer

Teaching methods

- Hybrid lectures (normal lectures with Teams -connection available)
- Course Portfolio

Exam schedules

The course has no exam, instead the portfolio is the method of evaluation

Student workload

Total work load of the course: 80 h
- of which lectures 5 h
- and autonomous work: 75 h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student has basic knowledge about practical key factors of operations control and the coordination of work both inside and outside the company.
The student has basic knowledge about the significance of operations control in the holistic strategy of a company and the company key activities and their interactions.
The student has basic knowledge about the functional and technical applications of operations control in both manufacturing industry and service sector.

Assessment criteria, good (3)

The student has general knowledge about practical key factors of operations control and the coordination of work both inside and outside the company.
The student has general knowledge about the significance of operations control in the holistic strategy of a company and the company key activities and their interactions.
The student has general knowledge about the functional and technical applications of operations control in both manufacturing industry and service sector.

Assessment criteria, excellent (5)

The student has comprehensive knowledge about practical key factors of operations control and the coordination of work both inside and outside the company.
The student has comprehensive knowledge about the significance of operations control in the holistic strategy of a company and the company key activities and their interactions.
The student has comprehensive knowledge about the functional and technical applications of operations control in both manufacturing industry and service sector.

Assessment methods and criteria

The course has no exam, instead the portfolio is the method of evaluation