Study Guide

Objective

After the course, the student can tell the meaning of outreaching services in a library work. S/he can separate different patron groups in outreaching work. The student can use different working methods in planning and implementing library services to different patron groups. The student can analyze special characteristics of mobile library, institutional libraries and home delivery services. The student knows the guidelines of accessible library services and s/he can tell how to improve the accessibility of library space and services. The student identifies the needs of clients of different cultural backgrounds.

Content

- accessibility of library services
- reaching and meeting new patron groups
- co-operation with local, regional organizations and other partners
- domiciliary and institutional services
- home delivery service
- mobile library service
- illustrations of projects and experiments (e.g. pop-up libraries)
- international guidelines of outreaching library services
- evaluation of the effectiveness of outreaching library services

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The student has completed all the course tasks but hasn't always followed the timetables. S/he can tell the most important tasks and customer groups of the outreaching library services in a public library. S/he can tell the most important partners in co-operation and what kind of co-operation is done. The student knows the guidelines of accessible library services and s/he can tell some examples how to improve the accessibility of library space and services.

Assessment criteria, good (3)

The student has completed all the course tasks according to the timetables and instructions. The student can analyse the tasks of outreaching library services in a public library. The student can identify the important organizations of co-operation and s/he can tell what kind of co-operation is done. The student can tell some new possibilities of co-operation. The student knows the guidelines of accessible library services and s/he can tell many examples how to improve the accessibility of library space and services.

Assessment criteria, excellent (5)

The student has completed all the course tasks according to the timetables and instructions. The student can tell a diversified analysis of the tasks and the future of outreaching library services in a public library and also as a part of society. The student can identify the important organizations of co-operation and s/he can tell what kind of co-operation is done. S/he can tell some new possibilities of co-operation. The student knows and can explain the meaning of the guidelines of accessible library services and s/he can tell a lot of examples how to improve the accessibility of library space and services.