Communication Skills (3 cr)
Code: YPO3A3-3216
General information
Enrollment
10.01.2023 - 13.01.2023
Timing
06.03.2023 - 30.04.2023
Credits
3 op
Virtual proportion (cr)
1 op
Teaching languages
- Finnish
Degree programmes
- Bachelor of Social Services
Teachers
- Helena Sarvikas
Student groups
-
MSOS23KDegree Programme in Social Services
Objective
Students are able to
- act appropriately in different presentation and group communication situations
- analyse and assess communication skills as part of professional development
- apply and follow the SeAMK instructions for written work
Content
- analysis of communication styles
- presentation skills and interaction
- group communication skills (discussions, negotiations, meetings)
- writing formal texts
- SeAMK instructions for written work
Materials
Web sites e.g.
- Kirjoittajan ABC-kortti. (i.a.). http://webcgi.oulu.fi/oykk/abc/
- Helsingin yliopiston kielikeskus (i.a.).Kielijelppi. http://www.kielijelppi.fi/
- Jyväskylän yliopisto Kielikeskus. (i.a.) Kielikompassi. https://kielikompassi.jyu.fi/puheviestinta/tietomajakka/maja_tietomajakka.shtml
- Seinäjoki University of Applied Sciences. (2022)Instuctions for written work..https://seamk.libguides.com/instructionsforwrittenwork
Other materials recommended by the teacher.
Teaching methods
Contact learning, e-learning as applicable.
- Written and oral assignments and exercises, group work
- Network exams
- Self-access learning.
Employer connections
Does not include any practise period.
Exam schedules
Announced during the course.
Student workload
Total 81 hours, icluding contact learning.
Further information
Health care and social work:
Roivas, M. & Karjalainen, A. L. 2013. Sosiaali- ja terveysalan viestintä. Edita.
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
- Satisfactory (2-1):
The student is able to communicate in a sender-oriented way. He/she is not able to take the objective, recipient or situation into consideration sufficiently. The structure of the text is disconnected and illogical and argumenting is one-sided and scarce. Illustration is limited and impractical. The student is able to assess his/her communication only from the viewpoint of the sender of the message.
Assessment criteria, good (3)
- Good (4-3)
The student is able to take the objective, situation and recipient into consideration in most parts. He/she is able to maintain interactive communication and recognize the culturally-bound character of communication to some extent. The structure of the text is mainly clear and consistent and argumenting is versatile and convincing. Illustration is appropriate. The student is able to assess his/her communication realistically for the most part.
Assessment criteria, excellent (5)
- Excellent (5)
The student is able to take the objective, situation and recipient into consideration in an excellent and convincing way. He/she can act responsibly and in accordance with agreed procedures. Interaction in communication is skillful. He/she is able to recognize the culture-bound character of communication. The text is logical, clear, coherent and argumenting is solid, multi-perspective and convincing. He/she is able to illustrate his/her presentation appropriately, effectively and purposefully. The student is able to assess his/her communication in a versatile and realistic way with regard to purpose, recipient and professional field.
Assessment methods and criteria
Evaluation based on active participation, written and oral assignments and exercises, self-assesment , assesment by equals and network exams.
Qualifications
No prerequisites.
Recommended optional programme components
The student advisor will recommend optional programme components for each student based on their individual study plan.