Study Guide

Objective

Students have adopted a reflective, research- and development-minded approach to work. They have research and development competence pertaining to user involvement in development. Students are able to define the idea and role of developing services by means of user involvement. They know methods used in user-oriented development. Students know how to organise information seeking actions in cooperation with service users, for example groups of service users, citizens' jury, research cooperation. Based on the results of the information seeking process, students are able to propose improvements and develop the services. They know how to communicate the results to decision-makers and to the public. Students are able to evaluate and report on development projects in the social field.

Content

- the idea of user involvement in development
- methods of user-oriented development
- using the results of user-oriented development
- project evaluation and report

Materials

Online material.

Teaching methods

lectures, independent study, to take part in a working life project and to report it.

Employer connections

In cooperation with working life.

Student workload

80 h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

The students
- are able to recognize reflective, research- and development minded work orientation
- are able to describe the basic idea of user involvement
- are able to recognize different implementing methods of user involvement
- can describe different reporting methods and information channels

Assessment criteria, good (3)

The students
- are able to apply reflective, research- and development minded work orientation
- have capacities to compare different applications and implementing methods in service development
- are able to use different ways to report and inform to different actors

Assessment criteria, excellent (5)

The students
- are able to broadly apply reflective, research- and development minded work orientation
- have capacities to critically compare different applications of service user involvement and analyse their usefulness in service development
- have knowledge, how to report and inform the results of development in varied ways to different actors

Further information

Students choose between this and the following courses:
- Evaluation of the Effectiveness of Social Services
- Foresight-Based Development