Library English (3 cr)
Code: KD18BKIM03-3006
General information
Enrollment
01.05.2021 - 30.09.2021
Timing
06.09.2021 - 22.12.2021
Credits
3 op
Teaching languages
- English
Degree programmes
- Bachelor of Business Administration, Library and Information Services
Teachers
- Cory Isaacs
Student groups
-
KITI20
Objective
The students know the essential vocabulary related to the field of library and information services. They will be competent in communicating both orally and in written form in various situations in the field. They can manage customer service situations in a library.
Content
As a customer in a library, library facilities, collections, information retrieval, organisation of libraries and personnel
Materials
Material provided by the teacher
Teaching methods
Contact teaching, independent work, spoken presentation
Student workload
80 hours
20 hours of lectures and guided practice
60 hours of independent work
Evaluation scale
1-5
Assessment criteria, satisfactory (1)
1 - The students use simple structures and limited professional vocabulary. They manage the most common spoken and written customer service situations in a library. They understand slow and clear speech and some parts of easy field-related texts.
Assessment criteria, good (3)
3 - Students use fairly well the field-related vocabulary and manage the most common spoken and written customer service situations effectively using various communication channels. They are able to adapt their communication style according to the situation and their interlocutor. They understand the most common field-related texts. They perform fairly well in predictable field-related situations.
Assessment criteria, excellent (5)
5 - The students use the field-related vocabulary making hardly any mistakes. They manage demanding spoken and written customer service situations effectively using various communication channels. They adapt their communication styles skillfully according to the situation and their interlocutor. They understand both the main issues and the details in texts of their own professional field and are able to apply and explain what they have read.
Assessment methods and criteria
Students must pass all three graded tasks to complete the course.
Presentation
Paper
Vocabulary quiz
Attendance rules apply to this course
Qualifications
English at Work 3 cr