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Communication Skills (3 cr)

Code: YPO3A3-3183

General information


Enrollment

30.08.2021 - 30.09.2021

Timing

30.08.2021 - 30.04.2022

Credits

3 op

Virtual proportion (cr)

2 op

Teaching languages

  • Finnish

Seats

15 - 35

Degree programmes

  • Bachelor of Business Administration, Library and Information Services

Teachers

  • Heli Simon
  • Sirkka Nieminen

Student groups

  • KITI21

Objective

Students are able to
- act appropriately in different presentation and group communication situations
- analyse and assess communication skills as part of professional development
- apply and follow the SeAMK instructions for written work

Content

- analysis of communication styles
- presentation skills and interaction
- group communication skills (discussions, negotiations, meetings)
- writing formal texts
- SeAMK instructions for written work

Materials

- online and other material (will be announced in the beginning of the course)
- Instructions for Written Work

Teaching methods

- contact lessons, distance learning
- written and spoken assignments
- independent study

Exam schedules

Time of the Moodle exams will be announced during the course.

Completion alternatives

Demonstrations of competencies (timetable, see intra)

Student workload

81h, incl. lectures 27h

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

- Satisfactory (2-1):
The student is able to communicate in a sender-oriented way. He/she is not able to take the objective, recipient or situation into consideration sufficiently. The structure of the text is disconnected and illogical and argumenting is one-sided and scarce. Illustration is limited and impractical. The student is able to assess his/her communication only from the viewpoint of the sender of the message.

Assessment criteria, good (3)

- Good (4-3)
The student is able to take the objective, situation and recipient into consideration in most parts. He/she is able to maintain interactive communication and recognize the culturally-bound character of communication to some extent. The structure of the text is mainly clear and consistent and argumenting is versatile and convincing. Illustration is appropriate. The student is able to assess his/her communication realistically for the most part.

Assessment criteria, excellent (5)

- Excellent (5)
The student is able to take the objective, situation and recipient into consideration in an excellent and convincing way. He/she can act responsibly and in accordance with agreed procedures. Interaction in communication is skillful. He/she is able to recognize the culture-bound character of communication. The text is logical, clear, coherent and argumenting is solid, multi-perspective and convincing. He/she is able to illustrate his/her presentation appropriately, effectively and purposefully. The student is able to assess his/her communication in a versatile and realistic way with regard to purpose, recipient and professional field.

Assessment methods and criteria

written and oral assignments, self assessment, peer review and online exams

Qualifications

No prerequisites.
Recommended optional programme components
The student advisor will recommend optional programme components for each student based on their individual study plan.