Digital Business Processes (5cr)
Code: LT00BP08-3002
General information
- Enrollment
- 01.05.2019 - 30.09.2019
- Registration for the implementation has ended.
- Timing
- 02.10.2019 - 02.12.2019
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Teaching languages
- English
- Seats
- 0 - 34
- Degree programmes
- Bachelor of Business Administration, International Business
- Teachers
- Juhani Palomäki
- Elina Primetta
- Course
- LT00BP08
Objective
Students learn to see the big picture of a company's processes with regard to digitalization. Students know how to recognize processes and how to digitize them.
Content
· Digitalization in business and financial management
· Digitalization in production and service management
· Digitalization in sales and marketing
· Customer Relationship Management
Materials
- material provided by lecturer
Teaching methods
- ERP: lectures and exercises 20 h
- CRM: lectures and exercises 30 h
Student workload
- lectures and exercises 40 h
- independent work 95 h
Assessment criteria, satisfactory (1)
The student is able to recognize business processes and describe their stage of digitalization. He/she knows the basics of digital tools used in some of the processes.
Assessment criteria, good (3)
The student is able to recognize business processes and describe their stage of digitalization. He/she is able to use digital tools in central business processes.
Assessment criteria, excellent (5)
The student is able to recognize business processes and describe their stage of digitalization. He/she is able to use digital tools in central business processes. He/she is able to find ways of making processes more efficient and financially feasible by means of digitalization.