Process Management and ERP systems (3cr)

Objective

The student knows the basics of process management and is able to model a variety of business processes. He is aware of the importance and structure of the ERP systems. The student is able to implement and use ERP system based on modules and he understands how the different modules are connected to each other.

Content

1) Business process modeling
o Process Map
o Process Charts
2) Enterprise Resource Planning
o basic system
o Customer Relationship Management (CRM)
o Inventory Management
o Personnel Registry and wages (HRM)
o Accounting, Budget Monitoring and Accounting Systems

Materials

- Lecture materials available at Moodle
- Other materials announced by the lecturer

Teaching methods

- Lectures
- Written assignment which is presented at the seminar during the last session

Exam schedules

Home examination after the lectures

Student workload

Total work load of the course 81 h, divided
-lectures 24 h
-independent work 57 h

Assessment criteria, satisfactory (1)

1-2: The student knows the basics of process management. The student knows what ERP system is and how it will be used in daily business operations.The student is also able to use ERP system´s essential modules.

Assessment criteria, good (3)

3-4: The sudent is able to model a variety of business processes well.The student is able to implement and use ERP system based on modules and he understands how the essential modules are connected to each other. He is also able to apply the essential concept what he has learned in other ERP systems.

Assessment criteria, excellent (5)

5: The sudent is able to model exellently a variety of business processes.The student is able to implement and use ERP system based on modules and he understands how the different modules are connected to each other. The student is active in lectures. He is also able to apply what he has learned in other ERP systems.

Qualifications

None