Operations Management (3cr)

Objective

Students know the key issues in operations management in practice and coordination of human work both inside and outside the organization
Students know the importance to understand the role of operations management in the overall business strategy of the firm and to understand the interdependence of the operating system with other key functional areas of the firm. The student also knows to understand the application of operations management policies and techniques to the service sector as well as manufacturing firms.

Content

competing with operations
managing effective projects
quality control
human interactions and coordination in organizations

Qualifications

No prerequisites

Assessment criteria, satisfactory (1)

Excellent (5)
The completed tasks, the final exam and virtual classroom performance are at an excellent level in terms of knowledge, skills and their further application. The student is clearly capable of autonomous professional development and the application of his/her knowledge and skills in the field of study.

Good (4-3)
The completed tasks, the final exam and virtual classroom performance are at a good level in terms of knowledge, skills and their further professional application. The student demonstrates an emerging ability for autonomous professional development in the field of study.

Satisfactory (2-1)

The completed tasks, the final exam and virtual classroom performance are of a passable level in terms of knowledge, skills and their further professional application.

Materials

- Krajewski, Ritzman, & Malhotra. 2012. Operation Management: Processes and Supply Chains 10th ed. Pearson - Prentice Hall
Availability: http://tiny.cc/zsj14w

Teaching methods

-Independent work 80 h
-Students will use online teaching material that accompanies the course book