Study Guide

Objective

Student
Can act in a respectful and involving way with the client.
Can critically reflect one's own professional interaction and continuously develop it.
Masters the interactive theories and models related to guidance (service coordination, client assistance) and is able to guide the client and his/her family.
Knows regional service networks and is able to utilize the services and expertise of various parties in cooperation with the customer, relatives and the network.
Knows digital services and methods and their possibilities and is able to guide the customer in their use.
Works in multi-professional co-operation as an expert in mental health and substance abuse work and co-develops new operating models.

Content

Contents
Legislation and current national guidelines
Health and social services reform
Public, private and third sector as service providers
Volunteers and peers as partners
Third-sector organizations as experts
Mental health and substance abuse statistics
Expertise of client-oriented care and service process
Service coordination
Opportunities for multi-professional work in mental health and substance abuse work, service network, service system, service coordination skills, teamwork
Digitalisation in mental health and substance abuse work (e.g. mobile methods, online services, gaming)

Assessment criteria, satisfactory (1)

Satisfactory (1-2)
Can identify and define phenomena and basic concepts related to the field.
Performs assigned / supervised tasks.
Knows different procedures but cannot justify their choices.
Can give and receive feedback.
Examines and evaluates things from his/her own perspective.
Works in a group.
Recognizes his/her interaction skills.
Identifies important practices in your field.
Takes responsibility for his/her own performance.
Can describe the financial and welfare-enhancing effects of one's own activities.

Assessment criteria, good (3)

Good (3-4)
Can structure the relationships between phenomena and concepts related to the field.
Can choose the most appropriate procedure from different options and justify his/her choice.
Can give and receive feedback actively and constructively.
Examines and evaluates things from both one's own and the community's perspective.
Is able to cooperate responsibly and is ready to develop his/her interaction skills.
Identifies and follows important practices in the field.
Takes responsibility and commits not only to his/her own activities but also to the activities of the group.
Can describe and evaluate the economic and welfare-enhancing effects of one's own activities.

Assessment criteria, excellent (5)

Excellent (5)
Understands large-scale entities and the relationships between them. Can search for different ways of working and solutions, justify his/her choices and try new ways of working.
Evaluates different solution options.
Creatively combines solutions or creates new ones.
Systematically uses feedback as a tool for personal and community professional growth.
Examines and evaluates oneself and the community or work entity in which one operates in one's own profession.
Is able to co-operate responsibly, flexibly and constructively.
Develops both personal and group interaction.
Acts responsibly and with commitment, taking into account the requirements and needs of the community and its own industry.
Understands the economic and welfare-promoting effects of their activities and is able to anticipate them.