Effective interaction (1cr)

Objective

Students are able to
• differentiate between perceptions and interpretations and or assessments
• express thoughts using You and I communication
• use new tools in workplace interaction
• recognise their own challenges in difficult interactions

Content

• clear commication
• feelings
• the art of listening
• kaking turns in speaking and listening
• social interaction skills as part of the well-being of the employees

Assessment criteria, satisfactory (1)

x

Assessment criteria, good (3)

x

Assessment criteria, excellent (5)

x

Assessment criteria, approved/failed

The assignments have been completed successfully; Participating in the classes and the exercises of the course