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Effective interactionLaajuus (1 cr)

Code: XX00DE48

Objective

Students are able to
• differentiate between perceptions and interpretations and or assessments
• express thoughts using You and I communication
• use new tools in workplace interaction
• recognise their own challenges in difficult interactions

Content

• clear commication
• feelings
• the art of listening
• kaking turns in speaking and listening
• social interaction skills as part of the well-being of the employees

Assessment criteria, satisfactory (1)

x

Assessment criteria, good (3)

x

Assessment criteria, excellent (5)

x

Assessment criteria, approved/failed

The assignments have been completed successfully; Participating in the classes and the exercises of the course

Enrollment

14.11.2022 - 15.01.2023

Timing

01.02.2023 - 28.02.2023

Credits

1 op

Teaching languages
  • Finnish
Seats

12 - 20

Degree programmes
  • Free Choice Studies
Teachers
  • Aila Jaakkola
  • Anne-Mari Maunumaa
Student groups
  • MGERO22
  • SOS21B
  • SOS22A
  • MGERO21
  • SOS22C
  • SOS21C
  • SOS21A
  • MSOS21K
  • SOS22B
  • MSOS22K

Objective

Students are able to
• differentiate between perceptions and interpretations and or assessments
• express thoughts using You and I communication
• use new tools in workplace interaction
• recognise their own challenges in difficult interactions

Content

• clear commication
• feelings
• the art of listening
• kaking turns in speaking and listening
• social interaction skills as part of the well-being of the employees

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

x

Assessment criteria, good (3)

x

Assessment criteria, excellent (5)

x

Assessment criteria, approved/failed

The assignments have been completed successfully; Participating in the classes and the exercises of the course