Swedish business communication (3cr)

Objective

Students can communicate interactively both in writing and in speaking in Swedish. They can obtain and utilise field-related information and pass it to others. They are able to create and maintain business partnerships in Swedish. They recognise the most important cultural differences between Finnish and Swedish business communication and can apply that in their own written and oral communication. They can write announcements, advertisements, e-mails and business letters in Swedish as well as create and maintain B-to-B business on the phone.

Content

- business correspondence e.g. announcements, advertisements, enquiries, offers, orders and complaints (in writing and face
to face context)
- differences between the business cultures in Finland and Sweden
- business to business communication to create and maintain business relations (e.g. trade fairs, company visits, online
communication)
- a field related presentation in Swedish (oral test)

Qualifications

Business Swedish

Assessment criteria, satisfactory (1)

The course is assessed on a scale of 1 to 5. Students should attend 80 % of the contact lessons. The minimum attendance 50 %.


Students use simple structures and limited vocabulary but mistakes disturb understanding. They understand slow and clear speech and quite easy field-related texts. They manage predictable working life situations when assisted. Pronunciation influenced by other languages.

Assessment criteria, good (3)

.Students have a satisfactory command of grammatical structures and professional vocabulary.
They manage fairly well in most common predictable field-related situations. Understandable pronunciation.

Assessment criteria, excellent (5)

Students have an excellent command of grammatical structures and professional vocabulary. They are active and can interact independently and fluently in written and oral field related situations. Pronunciation close to native speaker.

Materials

Materials announced by the lecturer at the beginning of the course