Business Etiquette in FinlandLaajuus (2 cr)
Code: IB00CY63
Objective
Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.
Content
- Concept of business etiquette
- Greeting people, making introductions, small talk, etc. in various situations
- Job interviews, meeting, various types of festive events
- Communication using various tools
- Dress codes and other forms of expression
- Table manners
- Business gifts and other ways to show appreciation
- Observation of cultural differences
Qualifications
No previous studies are required.
Assessment criteria, satisfactory (1)
The student has carried out work and participated as instructed. Students can function according to etiquette in different situations in the business and working life as well in various festive events.
Assessment criteria, good (3)
The student has carried out work well and participated actively. Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.
Assessment criteria, excellent (5)
The student has carried out work to an excellent standard and participated actively and constructively. Students can function according to etiquette in different situations in the business and working life as well in various festive events. Students can take others into consideration according to the rules of etiquette.