Interaction and Participation in Interdisciplinary Client Work (5cr)

Evaluation scale

1-5

Objective

The student:
1. Can operate in reciprocal and dialogical interaction.
2. Can adapt interaction knowledge base in various roles of interdisciplinary case management.
3. Can use digital services and guide clients to use digital services.
4. Can benefit from digital tools and robotics in interdisciplinary case management, as well as promote their development in multidisciplinary and multi-professional collaboration.

Execution methods

- Flipped learning & contact teaching (on-line or face-to-face)
- expert lectures
- independent study and data collection
- various ways to produce learning assignments are enabled
- Learning assignments: 1) a preliminary assignment, 2) simulation exercises, 3) self-evaluation

Content

- Reciprocity and dialog in professional interaction and guidance in interdisciplinary case management
- Theoretical premises and client-based orientation in multi-professional interaction and encounter situations
- The roles in interdisciplinary case management as well as multi-professional networking
- Interaction and teamwork skills in multi-professional networking
- Digital services
- Availability of digital services
- Opportunities of digitalization and robotics service design in interdisciplinary case management

Materials

- Helminen, J. (toim.) (2017). Asiakkaan moniammatillinen ohjaus sosiaali- ja ter-veydenhuollossa. Edita. Helsinki.
- Kantola, T., Pöyry-Lassila, P. & Meristö, T. (2017). SoTe-tieto ekosysteemissä: MORFEUS-näkymät asiakaslähtöisen yhteistyön ja palveluohjauksen työkaluina. Finnish Journal of eHealth and eWelfare 9(2–3), 241-250.
- Mönkkönen K. (2018). Vuorovaikutus asiakastyössä: Asiakkaan kohtaaminen so-siaali- ja terveysalalla. Gaudeamus.
- Törrönen, M., Hänninen, K., Jouttimäki, P., Lehto-Lund?n, T., Salovaara, P. & Veistilä, M. (2016). Vastavuoroinen sosiaalityö. Gaudeamus.
- Kauppila, T., Kiiski, K. & Lehtonen, M. (2018). Sähköhelmenkalastus - Sosiaali-huollon sähköisten palvelujen nykytila ja kehittämistarpeet. Sosiaali - ja terveys-ministeriön raportteja ja muistioita 14/2018.
- Mönkkönen, K., Kekoni, T & Pehkonen, A. (toim.) (2019). Moniammatillinen yh-teistyö. Vaikuttava vuorovaikutus sosiaali- ja terveysalalla. Gaudeamus.
- Isola, A., Kaartinen, H., Leemann, L., Lääperi, R., Shhneider, T., Valtasi, S. & Ke-to-Tokoi, A. (2017). Mitä osallisuus on? Osallisuuden viitekehystä rakentamassa. THL. Työpaperi 33/2017. Saatavissa http://urn.fi/URN:ISBN:978-952-302-917-0
- Sihvo, P. & Nykänen, J. (toim.) (2018). Nopeat kokeilut sote-alan digitalisaatiota edistämässä. Karelia-ammattikorkeakoulun julkaisuja B, Oppimateriaaleja ja ko-koomateoksia: 55.2018. Saatavissa http://www.karelia.fi/images/julkaisut/Digisote_loppujulkaisu.pdf

Teaching methods

- Flipped learning & contact teaching (on-line or face-to-face)
- expert lectures
- independent study and data collection
- various ways to produce learning assignments are enabled
- Learning assignments: 1) a preliminary assignment, 2) simulation exercises, 3) self-evalu

Assessment criteria, approved/failed

Pass/ To Be Completed/ Fail

Pass
The student can adapt interaction knowledge base in various client situations and he/she is able to work in a reciprocal and dialogical interaction. The student is familiar with and able to adapt digital methods of interdisciplinary case management, as well as guide clients when using digital services. The student is able to consider multi-professional cooperation in a client-oriented manner, and benefit in this cooperation from digital tools. The student is capable to critically reflect on his/her own expertize development.


To Be Completed/ Fail
The competence targets mentioned above are not met.